BPO Jobs

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of

Key responsibilities:1. Handle customer calls to resolve their queries and concerns.2. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.3. Maintain accurate records of all interactions with customers using CRM software.4. Collaborate with internal teams to resolve complex customer issues that require escalation.5. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.Skill(s) requiredEnglish Proficiency (Spoken)Hindi Proficiency (Spoken)Earn certifications in these skillsLearn Business CommunicationOther requirements1. Excellent communication skills in English language (written & spoken).2. Ability to work on rotational shifts including night shifts.3. Strong problem-solving skills with attention to detail.4. Willingness to learn new processes quickly.SalaryAnnual CTC:

As a BPO Telecaller, you will be responsible for engaging with customers over the phone to provide information, answer queries, and assist with their needs. This is a full-time remote position based in Noida, suitable for candidates with minimal experience.**Key Responsibilities:**- **Customer Interaction:** Make outbound calls to customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- **Product Knowledge:** Gain a thorough understanding of the products or services offered to effectively communicate their benefits and handle inquiries.- **Lead Generation:** Identify potential customers and collect relevant information that can help in converting leads into sales.- **Database Management:** Update and maintain customer information in the companys database to ensure accuracy and enhance future communications.- **Feedback Collection:** Gather customer feedback to help improve services and report any recurring issues to the management team for resolution.**Required Skills and Expectations:**- Strong communication skills in English and any regional language to ensure clear interaction with customers.- Basic knowledge of computer applications, as you will be using software tools to manage calls and data.- Ability to work independently, demonstrating good time management and self-discipline while working from home.- A positive attitude and a willingness to learn are essential, as you will be in a dynamic environment.- Preferred candidates should be male and have completed at least their 12th-grade education.

We are looking for a dedicated Tele Caller to join our team in Ganeshguri, Guwahati. This entry-level role is perfect for individuals eager to start their career in customer service or sales. As a Tele Caller, your primary responsibility will be to make outbound calls to potential customers. You will introduce our products or services and gather information about customer needs. You will also handle customer inquiries, provide information, and encourage interest in our offerings. Developing and maintaining a good relationship with customers will be key to achieving your goals. To succeed in this role, you should possess strong verbal communication skills to explain products clearly and listen effectively to customer needs. You should be comfortable using a computer and basic software for logging calls and tracking customer interactions. A friendly demeanor and a positive attitude will help you engage with customers and create a pleasant calling experience. A high school diploma is required, and previous experience is not necessary; however, enthusiasm and a willingness to learn are essential. You should be able to work in a team and adapt to change quickly. Strong organizational skills will help you manage your tasks efficiently. If you are motivated and enjoy talking to people, this role is a great opportunity to grow your skills and advance in a supportive environment.

We are looking for a Tamil Telecaller to join our team in Thoraipakkam. The ideal candidate will have a pleasant voice and a strong desire to communicate effectively with customers.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential and existing customers to provide information about our products and services and answer their queries.- **Customer Engagement:** Build a rapport with customers to encourage them to make purchases or express interest in our services.- **Handle Queries and Complaints:** Address customer concerns promptly and efficiently, ensuring they feel heard and valued.- **Maintain Accurate Records:** Document all conversations and customer interactions in our system to ensure smooth communication and follow-ups.- **Achieve Targets:** Work towards specific sales or engagement targets set by the management, adjusting strategies as needed to meet those goals.**Required Skills and Expectations:**- **Language Proficiency:** Fluency in Tamil is essential, with clear verbal communication skills to convey information effectively.- **Basic Computer Skills:** Familiarity with computers and MS Office is important for data entry and handling reports.- **Positive Attitude:** A friendly and enthusiastic demeanor is necessary to engage customers and enhance their experience.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Quick Learner:** Ability to absorb new information quickly and apply it efficiently when interacting with customers. No prior experience is required, but a strong motivation to learn and grow in a telesales role is essential.

As a Customer Care Associate, your primary role is to assist customers by addressing their inquiries and ensuring their satisfaction. This position is ideal for candidates with 0 to 1 year of experience and is open to those with various educational backgrounds, including degrees in business, technology, or law.**Key Responsibilities:**- **Respond to Customer Inquiries:** Communicate with customers via phone, email, or chat to answer their questions and resolve issues promptly.- **Provide Product Information:** Educate customers about products and services, helping them make informed decisions based on their needs.- **Document Customer Interactions:** Maintain accurate records of customer interactions and transactions, ensuring information is up-to-date for future reference.- **Handle Complaints:** Address any customer complaints with empathy and professionalism, seeking to resolve issues to maintain customer satisfaction.- **Collaborate with Team Members:** Work closely with other team members to share insights and discuss solutions for recurring customer issues.**Required Skills and Expectations:**- Strong communication skills: You should be able to express yourself clearly and empathetically to ensure customer understanding.- Problem-solving abilities: You need to quickly identify issues and think critically to find effective solutions.- Customer-oriented mindset: A passion for helping others and ensuring their needs are met is essential.- Ability to learn quickly: Adapting to new information and processes will help you succeed in this role.- Organizational skills: Being detail-oriented and able to manage multiple tasks will help maintain productivity. This role requires you to work full-time from our office located in IT Park, where you will contribute to enhancing the customer experience.

We are seeking a dedicated Customer Support Executive who will play a key role in ensuring customer satisfaction by providing excellent service. Candidates should have 1 to 7 years of experience in a similar role and possess a graduate degree.Key Responsibilities:- **Customer Interaction**: Engage with customers through various channels such as phone, email, or chat to address inquiries and resolve issues promptly and professionally.- **Issue Resolution**: Understand customer problems and provide effective solutions while maintaining a positive attitude throughout the interaction.- **Record Keeping**: Document customer interactions accurately in the system to help manage customer relationships and improve service quality.- **Collaboration**: Work closely with other teams to ensure that customer feedback is shared and used for continuous improvement of products and services.- **Follow-Up**: Ensure timely follow-up with customers to verify that their issues have been resolved and to gather feedback on their experience.Required Skills and Expectations:Candidates must demonstrate strong communication skills, both written and verbal, and be able to interact with customers of diverse backgrounds. Proficiency in using customer support software and technology is also essential. The ideal candidate will be patient, empathetic, and possess excellent problem-solving capabilities. Attention to detail and the ability to multitask effectively in a fast-paced environment are crucial for success in this role.

Qualification: Minimum HSC Pass / Graduate (Freshers can apply)Experience: Freshers welcomeCommunication: Average to Good English communication (Local languages preferred; South Indian languages added advantage)Shift: Day Rotational ShiftWeek Off: Rotation

Role: Customer Support Executive (Voice & Chat) Location: Navi Mumbai Shift: Rotational 5 Days Working 2 Rotational Offs Perks: Both Side Cab Facility

We are looking for a dedicated Customer Care Associate to join our team in Thane. This full-time position is ideal for candidates with 0 to 2 years of experience who are eager to learn and help our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions and issues via phone, email, or chat, providing clear and helpful information to resolve their concerns.- **Maintain Customer Records:** Accurately document all customer interactions and update their records in our system to ensure easy access to information.- **Process Orders and Requests:** Assist customers with placing orders and processing requests, ensuring a smooth and efficient transaction every time.- **Monitor Customer Satisfaction:** Follow up with customers to ensure they are satisfied with the service and address any further questions they may have.- **Collaborate with Team Members:** Work closely with other associates and departments to share feedback and improve overall service quality.**Required Skills and Expectations:**- **Communication Skills:** You should be able to clearly express ideas and information both verbally and in writing.- **Problem-Solving Abilities:** A proactive approach to identifying issues and finding effective solutions is essential.- **Computer Proficiency:** Basic knowledge of computer applications and the ability to learn new software quickly is required.- **Team Player:** You should be comfortable working in a team environment and collaborating with colleagues to achieve common goals.- **Customer-Focused Attitude:** A genuine desire to help customers and a commitment to providing excellent service is expected in this role.

We are looking for a motivated Telecaller to join our team in Jalandhar. In this role, you will be responsible for making outbound calls to potential customers, promoting our products, and assisting them with their inquiries. This is a full-time position for candidates with 0 to 2 years of experience.Key Responsibilities:1. **Making Outbound Calls**: You will contact potential customers to introduce our products and services. Your goal is to engage them and generate interest.2. **Handling Inquiries**: You will assist customers by answering their questions and providing detailed information about our services. Strong communication skills are essential to ensure customers feel valued and informed.3. **Maintaining Records**: You will keep accurate records of customer interactions and feedback. This helps in tracking progress and understanding customer preferences.4. **Achieving Targets**: You will be expected to meet daily or weekly calling targets. Demonstrating persistence and a positive attitude will be key to achieving success in this aspect.Required Skills and Expectations:To succeed as a Telecaller, you should have strong verbal communication skills in both English and Hindi. You must be able to listen effectively and respond to customer needs. A friendly and persuasive demeanor is important for building rapport with clients. Being organized and detail-oriented will help you manage customer information effectively. A basic knowledge of telecalling techniques and a desire to learn more will contribute to your growth in this role.

We are looking for an enthusiastic Tele Caller to join our team in Kakrola, Delhi. The ideal candidate will have 1 to 7 years of experience and a minimum education level of 10th pass. This full-time position requires working from the office.Key responsibilities include: Lone And Credit Card Collection 1. **Making Outbound Calls:** You will contact potential customers to sell products or services, ensuring a clear and friendly communication style.2. **Understanding Customer Needs:** Listen to customers, identify their requirements, and provide tailored solutions that meet their needs.3. **Data Entry and Record Keeping:** Accurately maintain records of calls, customer interactions, and transactions in our database for future reference.4. **Following Up:** Maintain regular follow-ups with leads to convert them into customers and build relationships.5. **Meeting Targets:** Achieve set sales targets by delivering persuasive pitches and effectively closing sales during calls.Required skills and expectations include:- **Communication Skills:** You should be able to convey information clearly and effectively while maintaining a positive attitude.- **Persuasiveness:** A knack for convincing customers and turning inquiries into sales is crucial for success.- **Basic Computer Skills:** Familiarity with computer applications and data entry is necessary for maintaining client records.- **Problem-Solving Ability:** You must efficiently handle objections and provide solutions to customer concerns.- **Team Player:** You should be comfortable collaborating with team members to achieve common goals.

We are looking for a BPO Telecaller to join our team in Nagpur. This is an entry-level position suitable for candidates with minimal experience. The primary role involves interacting with customers over the phone to provide information, answer queries, and support various telemarketing efforts.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through inbound and outbound calls to provide information and support based on their needs.- **Information Gathering:** Collect and confirm customer details in order to maintain accurate records and assist in lead generation.- **Sales Support:** Promote and sell our products and services, aiming to meet or exceed sales targets through effective communication techniques.- **Query Resolution:** Address customer complaints and queries, ensuring quick and effective solutions to enhance customer satisfaction.- **Data Entry:** Accurately input customer information and interaction details into the company's database.- **Follow-Up:** Conduct follow-up calls to ensure customer satisfaction and encourage repeat business.**Required Skills and Expectations:**Candidates should be 12th Pass with excellent communication skills in English and Hindi (or local languages). A pleasant voice and a friendly demeanor are essential to engage effectively with customers. Candidates should be open-minded, eager to learn, and able to work in a fast-paced environment. Strong listening skills and the ability to handle customer queries patiently are crucial. Basic computer proficiency is a must, along with a willingness to work in an office setting during regular working hours.

Job Title: TelecallerResponsibilities:Make calls to customersExplain products/servicesHandle customer queriesGenerate leads or salesMaintain call recordsRequirements:Good communication skillsBasic computer knowledgePositive attitude

As a Customer Support Executive, you will be a vital part of our team, helping to ensure that customers receive top-notch service. You will interact directly with customers to assist them with their inquiries and resolve any issues they may have.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions via phone, email, or chat, ensuring that all inquiries are handled efficiently and professionally.- **Resolve Issues:** Handle customer complaints and issues by providing solutions or escalating them to the appropriate department for further assistance.- **Maintain Records:** Keep accurate records of customer interactions, transactions, and feedback to track issues and improve service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and ensuring their satisfaction.- **Follow Up:** Conduct follow-ups with customers to ensure their issues have been resolved and that they are satisfied with the service provided.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to interact with customers clearly and professionally.- **Problem-Solving Ability:** The role requires you to think quickly and resolve issues effectively, so a solution-oriented mindset is essential.- **Team Player:** Collaboration with colleagues and other departments is important, so you must be able to work well in a team environment.- **Basic Computer Proficiency:** Familiarity with computers and common software applications is necessary to manage customer inquiries and support tools.- **Positive Attitude:** A friendly and patient demeanor is crucial to provide excellent customer service and maintain a positive experience for our clients.

Key responsibilities:1. Handle customer calls to resolve their queries and concerns.2. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.3. Maintain accurate records of all interactions with customers using CRM software.4. Collaborate with internal teams to resolve complex customer issues that require escalation.5. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.Skill(s) requiredEnglish Proficiency (Spoken)Hindi Proficiency (Spoken)Other requirements1. Excellent communication skills in English language (written & spoken).2. Ability to work on rotational shifts including night shifts.3. Strong problem-solving skills with attention to detail.4. Willingness to learn new processes quickly.SalaryAnnual CTC:

Hiring For I.Bpo,Call center,Tele Caller & Calling jobs at Bhubaneswar locations.Dear Candidates,This is to inform you we have urgently Opening for Customer Support,Call center,Customer care executive,CCE,CSE.BPO,I BPO,Tele Caller &Tech Support jobs in bhubaneswar. Please Find the all criteria of above posts.Salary - 10500 to 15550,Ot,Inctv.Location- BhubaneswarAge - 18 to above,Job Timing - 8 Hours.More Information Please Contact immediately

As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.

The work is simple, has no time limit and You have completed your work so you can go home. Freshers/Experienced both Eligible

Greeting From Vishakan Placement Service!!!Hiring Professional Course Advisor -Voice Sales (Female Candidate )Position: Professional Course AdvisorProcess: Sales (Lead Conversion)Industry:Corporate Education Consulting OrganisationWork Location: Ambattur OT ChennaiQualification: Graduate MustLanguage:Fluency in English/Hindi/TamilExperience: 3-5 Yrs (Relevant Exp in Telecaller Voice Process-Sales/ Product Sales/ B2B Sales/Sales Co-ordinator/Pre-sales executive/Student counselor) Salary: 25 k CTC - 32 k CTC + High Paid IncentiveSkills: Good communication in English-Tamil/ Ms-Office/B2C-B2B sales knowledge/ Mail Drafting / Lead Generation/Call Convincing skills/ Good attitude with professional.Skills Required:1.Applicants should possess at least one year of experience in a sales process, such as banking, insurance, or a related field.2.Robust sales and negotiation abilities3.Exceptional communication and interpersonal abilities4.Goal-driven mindset with a track record of meeting sales targets5.English-Tamil or Hindi additional Speaking candidate is preferredJD :Handle new leads and counsel the Employee on courseDevelop and execute strategies to drive business in new and existing marketsLeading the entire admissions of the region.Handling sales and Operations in PAN India.Mentor Sales team to help them achieve individual & team objectives Assess the strengths and weaknesses of the sales team and manage the sales program accordinglyProvide on-the-ground support for sales associates as they generate leads and close new dealsMeet with customers to discuss their evolving needs and to assess the quality of our companys relationship with them Develop and implement new sales initiatives, strategies and program.No of openings: 25 Female Candidate Only Age Range: 25 to 38 yearsJob timing : 9.30 AM- 6.30 PM /Sunday week-Off 100% Walkin Interview - Work From Office Immediate Joiner Must Interview Process: Walkin interview F2F- HR RoundWork Location: Chennai Ambattur OTCandidate Preferred Location: Ambattur OT/ Avadi/Ayyapakkam/ Thirumullaivoyal/ Avadi/Pattabiram/Thiruninravur/Annanur.Interested Candidate Call Immediately -will schedule walkin interview Contact Person: HR Pradeep +91 9551952508 jobvpservice@gmail.com

Make outbound calls to prospective students and explain available courses and services.Handle inbound inquiries and provide accurate information.Maintain follow-ups with leads and convert them into admissions.Maintain professional communication and ensure excellent customer service.Achieve daily/weekly/monthly call and admission targets.Work closely with the academic and sales team to ensure smooth workflow.

Now hiring- Team LeaderIndustry: BPORole- Team Leader OprationEligibility: 1. 12th pass/ Graduate2. Male & Female candidates can apply3. Minimum 1 year Experience required in Sales E-commerce & Team Leader4. Excellent English Communication Salary: 20K To 23K CTC + incentiveShift Timings:9 AM - 6 PM 10 AM - 7 PMWorking Days:6 Days working Rotational week offJob Location:Xtranet Technologies Ltd Z-24 in front of vishal mega mart zone1MP nagar bhopalWhy Join Us?- Great opportunity to build a career in the BPO sector- Competitive salary + performance-based incentives- Professional work environment- Strong growth and learning opportunitiesApply Now & Start Your Journey With Xtranet BPORegards,Ritika Malviya HR 6263272193Xtranet BPO private limited

Urgent Requirement For The Position Below:-Cse (Customer Support Executive) Domestic Process Bpo.Need Good Communication Skills Freshers And Experienced Both Can Apply.Salary :- 17K (14K Inhand + 3K Incentive)Timing:- 9:00Am-6:00Pm (1 Hour Break)Week Off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please Share With The References Who Need A Job.Address:- Xtranet Technologies Pvt Ltd Z-24 In Front Of Vishal Mega Mart Zone1Mp?Nagar?Bhopal

Urgent requirement for the position below:-CSE(customer support executive) domestic process BPO.Need good communication skills experience- minimum 6 month Salary :- 17k (14k inhand + 3k incentive)Timing:- 9:00am-6:00pm (1 hour break)Week off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please share with the references who need a job.Address:- Xtranet Technologies Pvt Ltd Z-24 in front of vishal mega mart zone1MPnagarbhopal

We are looking for a motivated BPO Telecaller to join our team in Noida. This role is ideal for fresh graduates or individuals with up to one year of experience who are ready to start their career in customer service. The position is full-time and allows for work-from-home flexibility.Key Responsibilities:1. **Customer Interaction**: You will be responsible for making outbound calls to customers, engaging them in meaningful conversations, and addressing their inquiries or concerns effectively.2. **Data Entry**: Maintain accurate records of calls and customer feedback in the system, ensuring all details are logged properly for future reference.3. **Sales Support**: Promote and sell our products and services over the phone, aiming to achieve monthly targets while providing exceptional customer service.4. **Problem-Solving**: Work closely with the team to resolve any customer complaints or issues, ensuring that customer satisfaction is prioritized.Required Skills and Expectations:Candidates should possess clear communication skills, both verbal and written, and a friendly, persuasive attitude. A basic understanding of computer systems and proficiency in using software applications is necessary. Additionally, the ideal candidate will be self-motivated, punctual, and able to work effectively in a team as well as independently. Attention to detail and the ability to multitask will be beneficial in managing calls and customer data efficiently.