170

BPO 12th Pass Jobs in Pune

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Customer Care Executive - Full Time

Ienergizer IT Services Pvt Ltd

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Pune
Customer Care Outbound Calling Customer Service Customer Handling Cold Calling Call Center International BPO Good Communication Skills Outbound Calls Inbound Calls
As a Customer Care Executive in Pune, you will play a vital role in ensuring customer satisfaction and support. In this full-time position, your main responsibilities will include:- **Handling Customer Inquiries**: You will respond to customer questions and concerns via phone, email, or chat, ensuring they receive accurate information and assistance in a timely manner.- **Resolving Complaints**: You will address customer complaints with empathy and professionalism, working to resolve issues efficiently and effectively.- **Maintaining Records**: You will document customer interactions and maintain accurate records to help identify trends and improve service quality.- **Collaborating with Teams**: You will work closely with other departments, such as sales and technical support, to provide customers with comprehensive solutions.- **Providing Product Information**: You will assist customers by explaining product features, benefits, and pricing, helping them make informed decisions.To be successful in this role, candidates should have the following skills and expectations:- **Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with customers.- **Problem-Solving Ability**: You should be able to think critically and find solutions to customer issues quickly.- **Customer-Focused Attitude**: A commitment to providing excellent service and ensuring customer satisfaction is crucial.- **Team Player**: You should work collaboratively with colleagues to address customer needs efficiently.- **Technology Proficiency**: Basic computer skills and familiarity with customer relationship management (CRM) software will be beneficial. Candidates must have completed at least the 12th grade and possess 1 to 5 years of experience in customer service or a related field.
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  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Pune
Customer Relationship International BPO Proficiency in English BPO Customer Service Inbound Process Handling Customer Queries US Shift Night Shift
We
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Telecaller Jobs For Freshers - Pune

ATFEM Khetigaadi Pvt.ltd

  • Fresher
  • 1.8 Lac/Yr
  • Pune
Microsoft Excel Domestic BPO Voice Process
We are looking for a motivated and friendly Tele Caller to join our team in Pune. As a Tele Caller, your main duty will be to communicate with potential customers, understand their needs, and provide information about our services. This role is perfect for freshers who are eager to start their career in customer service.Key Responsibilities:- **Making Outbound Calls**: You will be responsible for calling customers and introducing our products or services to them, aiming to generate interest and potential sales.- **Understanding Customer Needs**: During calls, you will listen to customers to understand their requirements, ensuring you can provide relevant information and assistance.- **Maintaining Records**: Keeping accurate records of calls made and customer interactions is essential for tracking progress and follow-ups.- **Providing Information**: You will explain our services, answer questions, and resolve any initial concerns that customers may have to help them make informed decisions.- **Achieving Targets**: You will work towards achieving assigned targets by effectively engaging with customers and encouraging them to inquire more about our offerings.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess excellent communication skills in both English and local languages. A friendly and professional demeanor is important for building rapport with customers. Basic computer knowledge and proficiency in using phone systems are required. A positive attitude, good listening skills, and the ability to work in a team are essential qualities for success in this role. Being a quick learner and adapting to new situations will help you thrive as a Tele Caller.
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  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Pune
International BPO Customer Service Proficiency in English BPO
As an International Customer Support Executive, you will play a vital role in ensuring our customers receive exceptional service and support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions and resolve issues for customers via phone, email, or chat, ensuring they feel valued and understood.- **Providing Product Information**: You will assist customers by giving detailed information about our products and services, helping them make informed decisions.- **Handling Complaints**: If a customer is unhappy, you will listen to their complaints, offer solutions, and follow up until the issue is resolved, maintaining a positive relationship.- **Maintaining Customer Records**: You will input and update customer information in our system accurately, allowing for efficient service and follow-up.- **Coordinating with Other Departments**: When a customers issue requires additional support, you will work with other teams to ensure a swift resolution.To succeed in this role, you should have good communication skills, both written and verbal, and be comfortable working in a fast-paced environment. A strong ability to listen actively and empathize with customers is essential. You should be detail-oriented with strong problem-solving skills and have the drive to help others. Proficiency in English and familiarity with international customer service practices will be advantageous. Previous experience in a customer service role is preferred, but a positive attitude and eagerness to learn are equally important.
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Freshers & Experience || Full Time || IT Hardware Engineer

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Female
  • Shikrapur Pune
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process
We are looking for a dedicated IT Hardware professional to join our team in Shikrapur, Pune. This entry-level position is perfect for someone who has recently completed their education and is eager to start their career in technology.Key Responsibilities:1. **Hardware Installation and Maintenance**: You will assist in setting up and maintaining computer hardware, peripherals, and networking equipment to ensure they operate effectively.2. **Troubleshooting Issues**: You will identify and resolve hardware problems by diagnosing faults and implementing solutions in a timely manner.3. **Inventory Management**: You will help manage the inventory of hardware components, ensuring that all items are accounted for and properly recorded.4. **Technical Support**: You will provide support to other team members by answering questions and assisting with hardware-related issues.
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  • 0 - 5 yrs
  • Pune
Customer Relationship Domestic BPO Customer Care Cons
We are looking for a dedicated Customer Service Associate to join our team in Pune. This role is essential for ensuring customer satisfaction and providing timely support. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address questions and resolve issues via phone, email, or chat, ensuring a helpful and friendly experience for customers.- **Maintain Accurate Records:** Document customer interactions and feedback in our system to help improve service quality and address recurring issues.- **Assist with Product Information:** Provide detailed information about our products and services, guiding customers in their choices and enhancing their experience.- **Resolve Complaints:** Handle customer complaints with empathy and efficiency, aiming for a satisfactory resolution to foster loyalty.- **Collaborate with Team Members:** Work closely with colleagues to share insights and improve service procedures, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- Strong communication skills are essential for effectively interacting with customers and addressing their needs.- A positive attitude and a willingness to learn are crucial for adapting to new challenges and improving service quality.- Basic knowledge of computer systems and software for documentation and communication purposes is important.- Experience in customer service is preferred but not required; we welcome fresh talent who are eager to grow in this field.
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Telecaller Jobs For Freshers - Pune

Callflex Corporation Pvt Ltd

  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Shivajinagar Pune
Domestic BPO KPO Outbound Calling Inbound Cold Calling Voice Process International BPO Outbound Sales BPO Tele Sales Typing Skills BPO Call Center BPO Non Voice Calling BPO Sales Computer Skills Voice Support
Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers
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  • 0 - 1 yrs
  • Pune
BPO Call Center Calling
Outbound Calling: Contacting prospective clients to introduce and promote personal loan products.Sales & Conversion: Converting leads into applications by explaining interest rates, eligibility criteria, and repayment terms.Document Collection: Assisting customers with filling out applications and collecting necessary documents.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Katraj Pune
Con Tele Marketing Tele Caller Marketing Customer Service Lead Generation Product Promotion Customer Calling Client Relationship Good Communication Skills Business Development Product Sales BPO Sales
Co Commerce Company is Hiring! Were growing fast and looking for passionate individuals to join our growing team! Vacancies Available:1. Hiring Department File Submission, Documentation & Candidate Shortlisting 2. Business Development Work Online working through the company's official website & application to grow Company business 3. Team Leader Staff Management, Guidance & Regular Performance Updates Required Skills: Strong Management Skills Excellent Communication Ability Good Leadership Quality What We Offer: Work Timings: 9 AM 5 PM Starting Income: 20,000 22,000 (Based on position)Sunday OFF Location: Katraj, Pune, Maharashtra For more details, contact:HR
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Pune
English Language Customer Management Outbound Calling Voice Process Customer Support BPO Sales Cold Calling
Were Hiring Customer Support Executive Real Estate Voice Process Location:2/1516, Off Paud Phata Rd, Pandurang Colony,Erandwane, Pune, Maharashtra 411052 Shift: 10:00 AM 7:00 PM (Fixed Day Shift) Working Days: 6 Days (1 Rotational Week Off between MondayFriday) Job OverviewWe are hiring Customer Support Executives for our Real Estate Voice Process. Candidates should have good to excellent English communication skills and confidence in handling customer conversations over calls. Roles & ResponsibilitiesHandle inbound & outbound calls related to real estate inquiriesCommunicate clearly and professionally with customers in EnglishUnderstand customer requirements and provide accurate informationMaintain proper call records and customer detailsFollow company scripts, processes, and quality standardsEnsure a positive customer experience and build strong rapportAchieve daily and monthly performance targetsCoordinate with internal teams when required Eligibility Criteria:Experience: Minimum 6 months BPO experience(Freshers with fluent English can apply)Qualification: HSC (12th Pass) requiredAge Criteria: 20 to 40 yearsSkills Required:Good to Excellent English speaking & conversational skillsCustomer-focused mindsetBasic computer knowledge Apply NowInterested candidates can apply by sharing their resume at: hr@talentmeshsolutions.com
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  • Fresher
  • Pune
Customer Relationship Customer Service International BPO Cold Calling Outbound Process Proficiency in English Active Listening BPO Telemarketing
Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities
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  • 1 - 7 yrs
  • 4.8 Lac/Yr
  • Pune
International BPO Customer Care
Uk/Us International Voice HiringUk Collection Process And Us Canadian ProcessPune LocationOnline Interview 3 RoundsExperience In International Bpo Voice With Good Communication Skills MandatoryUk Shift From 12Pm Onwards9Hrs ShiftSal 4.5LpaCanadian Shift Is Night ShiftSal 5Lpa Max2 Way Cabs2 Rotational Off5 Days Working
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Pune
Outbound Calling Online Sales Domestic BPO Inbound Convincing Power Telesales Communication Skills Sales
We are looking for a Telesales Executive for our automobile sales team. The candidate will talk to customers on phone and explain our vehicle details.Key Responsibilities:Call customers and tell them about cars/bikes and offersExplain vehicle features, price, and finance optionsAnswer customer questions politelyFollow up with interested customersFix appointments for showroom visit or test driveMaintain customer details and call recordsRequirements:Basic communication skillsComfortable talking on phoneMinimum 12th pass (graduate preferred)Sales experience is a plus (freshers can apply)Basic knowledge of automobiles is goodSkills Required:Good communicationConvincing skillsCustomer handlingPositive attitudeBenefits:Fixed salary + incentivesTraining will be providedGrowth opportunity
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Opening For Telecaller

Nexus Talentmint

  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Parvati Pune
Motivating Skill Phone Banking Marketing Communication Presentation Skills Cold Calling Microsoft Excel BPO Sales Work From Home BPO Call Center Convincing Power Negotiation Skills Outbound Sales Telesales Typing Skills
As a Telecaller in Parvati, Pune, you will be responsible for making outbound calls to potential customers to generate leads or set appointments. You will also handle incoming calls and provide information about products or services.Key responsibilities include making cold calls to prospective customers to introduce products or services, following up on leads provided by marketing team, answering incoming calls and addressing customer inquiries, and maintaining a database of customer information.The ideal candidate should have excellent communication skills, both verbal and written, be persuasive and patient, have a friendly and professional phone manner, and be able to work well under pressure. A minimum of 1 year of experience in telemarketing or customer service is required, and a 10th pass educational qualification is sufficient for this role. Being able to work full time from the office in Parvati is also required for this position.
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  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Pune
International Voice Process International BPO Executive US Shift International Voice Collection Process
Job Title: International Collection ProcessLocation: Pune, KharadiShifts: US ShiftsExperience: Freshers & Experienced Candidates WelcomeEligibility: Undergraduates can ApplyCommunication Skills: Looking for Candidates with Strong Communication SkillsJob Description:We are hiring for the International Collection Process and invite freshers, undergraduates, and experienced candidates to apply. This is an excellent opportunity to be part of a dynamic team, working on international client accounts to follow up on overdue payments. If you have good communication skills and a desire to work in a target-driven environment, we would love to hear from you!Key Responsibilities:Contact international clients to follow up on overdue payments.Maintain accurate records of payments and outstanding balances.Collaborate with team members and management to resolve payment issues.Ensure compliance with international financial regulations and company policies.Provide excellent customer service while maintaining professionalism.Requirements:Strong verbal and written communication skills.Ability to work in a fast-paced, target-driven environment.Detail-oriented with good problem-solving abilities.Freshers, undergraduates, and candidates with prior experience in collections, customer service, or finance are welcome to apply.What We Offer:Free Transport to and from the workplace.Uncapped Incentives based on performance.US Shifts to cater to international clients.Training provided for freshers.Opportunity to work with an international team and gain global exposure.Career growth and advancement opportunities.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Viman Nagar Pune
Communication Outbound Calling Voice Process BPO Sales Inbound Voice Process BPO
Process: Sales (Health Insurance, Travel Insurance, Personal Loan)Shift: 9:30 AM to 6:30 PMSalary: 12,000 16,000 + performance incentivesLocation: Viman NagarLanguage Preferred:Hindi, Marathi, Tamil, Telugu, Kannada, Gujarati, MalayalamEligibility:Freshers and experienced candidates can applyGood communication skills requiredContact: 7447445095
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Viman Nagar Pune
Good Communication Skills Customer Support Customer Relationship Inbound Calls BPO Voice Customer Handling Domestic BPO Telephone Handling
As a Customer Support Executive, you will be responsible for answering customer inquiries via phone, email, or chat in a timely and professional manner. You will assist customers with product information, troubleshooting, and resolving complaints to ensure a positive customer experience.Key responsibilities include attending to customer queries promptly, providing accurate information about products and services, addressing and resolving customer complaints effectively, escalating complex issues to the appropriate department, and maintaining customer records and interactions for future reference.The ideal candidate for this role should have excellent communication skills, both written and verbal, the ability to remain calm under pressure, good problem-solving skills, and a customer-centric approach. A 12th pass qualification is required, and previous experience in customer service is preferred but not mandatory. This full-time position is based in Gama, Giga Space IT Park, Viman Nagar, Pune, Maharashtra, and requires the successful candidate to work from the office.
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  • 0 - 5 yrs
  • 6.0 Lac/Yr
  • Pune
Customer Care International BPO International Voice Call Center BPO Call Center International Voice Process Voice Process
Amazon Work from Home Process interested Candidates Apply Fast immediate Joiners Only
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  • 1 yrs
  • 5.0 Lac/Yr
  • Karve Nagar Pune
Inbound Calls Fluent English Customer Support International Voice Process MS Excel Basic Computer Skills
Travel airlines booking related issue call and new holiday booking customer queries will be coming executive need to assist the customer and solved their queries. They need to maintain 8hr of login hours,(Average handling time per call need to be maintained.)
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  • Fresher
  • 1.5 Lac/Yr
  • Viman Nagar Pune
Outbound Calling Voice Process Domestic BPO BPO Voice BPO Basic Computer Skills Inbound Calling Voice Support
We are Hiring! Voice Process Executive Pune (Viman Nagar)Join our dynamic and supportive team as a Voice Process Executive! Location: Viman Nagar, Pune Salary: 13,000 (In-hand) Experience: Freshers can apply What We are Looking ForGood communication in Hindi & Marathi (English preferred)Basic computer knowledgePositive attitude & eagerness to learn Your RoleHandle inbound & outbound callsProvide information and resolve customer queriesMaintain accurate call records Why Join UsExcellent career start in fintechFriendly & supportive work environmentReal growth and learning opportunities Interested?Send your CV to [9211515824] or DM me directly.Also, please fill out this quick form to apply for the Voice Process Executive position: Apply Now
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Hiring Fresher / Telecaller / 12th Pass

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Female
  • Bhandarkar Road Pune
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO
A telecaller is responsible for initiating or receiving phone calls to connect with customers, promoting products/services, generating leads, and resolving inquiries. They work in sales or customer support, aiming to meet daily, weekly, or monthly targets. Key skills include excellent verbal communication, persuasion, and CRM database management. Key Responsibilities & DutiesOutbound/Inbound Calling: Making calls to prospective/existing customers and handling incoming inquiries.Sales & Lead Generation: Explaining product features, benefits, and pricing to persuade customers to make purchases or schedule appointments.Customer Service: Addressing customer concerns, complaints, and providing solutions.Data Maintenance: Updating and maintaining accurate records of customer interactions in a CRM system.Following Up: Reaching out to leads and existing clients to ensure satisfaction and repeat business.Script Adherence: Following established scripts to provide consistent information.
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Telesales Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Pune
Domestic BPO Work From Home Walk in
Calling existing and potential customers to persuade them to purchase company products and services.Accurately recording details of customers purchase orders.Processing all customer purchases accordingly.Generating promising leads for the outside sales team to pursue.Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.Developing and sustaining solid relationships with customers to encourage repeat business.Using sales scripts proffered by the company to drive sales and respond to customer rejections.Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
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Hiring Freshers || Sales Executive

Zenvora Contact Solutions

  • Fresher
  • 3.0 Lac/Yr
  • Pune
Customer Relationship Customer Service Proficiency in English BPO Telemarketing Active Listening International BPO
Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities
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