BPO Fresher Jobs in Pune

We are looking for a dedicated IT Hardware professional to join our team in Shikrapur, Pune. This entry-level position is perfect for someone who has recently completed their education and is eager to start their career in technology.Key Responsibilities:1. **Hardware Installation and Maintenance**: You will assist in setting up and maintaining computer hardware, peripherals, and networking equipment to ensure they operate effectively.2. **Troubleshooting Issues**: You will identify and resolve hardware problems by diagnosing faults and implementing solutions in a timely manner.3. **Inventory Management**: You will help manage the inventory of hardware components, ensuring that all items are accounted for and properly recorded.4. **Technical Support**: You will provide support to other team members by answering questions and assisting with hardware-related issues.

Job DescriptionCustomer Care Executive (Hindi / English / Marathi Process)Company: Taurus BPO Services India LLPLocation: Delta 1, 5th Floor, Giga Space, Viman Nagar, Pune, Maharashtra 411014Department: Insurance Process Voice SupportContact Person: HR Akid (Mention as Reference during Walk-in)About Taurus BPO:Taurus BPO Services India LLP is a rapidly growing business process outsourcing firm that specializes in insurance process management. We are committed to delivering exceptional customer service experiences through professional communication, empathy, and efficiency.Position Overview:We are hiring energetic and customer-focused Customer Care Executives for our Insurance Voice Process. The role involves interacting with customers via calls, resolving their queries, and ensuring a seamless service experience.Key Responsibilities:Handle inbound and outbound calls related to insurance products and services.Assist customers with policy information, renewals, payments, and claims.Update and manage customer records accurately in the internal systems.Provide professional and polite communication to ensure high customer satisfaction.Meet daily and monthly targets for quality, productivity, and call handling.Coordinate with internal departments to resolve customer issues promptly.Eligibility Criteria:Education: HSC / Undergraduate / Graduate (any stream)Experience: Fresher to 6 months (BPO or customer service preferred)Languages Required: English, Hindi, MarathiShift Timing: Day Shift (Office-based, Full-time)Skills Required:Excellent verbal communication skills in English, Hindi, and MarathiGood listening ability and patience to handle customer queriesBasic computer knowledge and typing skillsPositive attitude and willingness to learnSalary & Benefits:Salary Range: 12,000 17,000 per monthFixed Salary + Attractive Incentives (up to 45,000/month based on performance)Growth opportunities in the insurance process domainFriendly and supportive work cultureWalk-in Interview Details: Venue: Taurus BPO Services India LLP, Delta 1, 5th Floor, Giga Space, Viman Nagar, Pune, Maharashtra 411014 Contact Person: HR Akid Note: Walk-in directly and mention HR Akid as a reference during the interview.Skills & RequirementsRequired SkillsExcellent verbal communication skills in English, Hindi, and MarathiGood listening ability and patience to handle customer queriesbasic computer knowledge and typing skillsPreferred SkillsPositive attitude and willingness to learnExperience0 - 1 yearsEducationGraduation (10 + 2 + 3)Age Range18 - 34 yearsLanguages RequiredEnglish, Hindi, Marathi

A telecaller is responsible for initiating or receiving phone calls to connect with customers, promoting products/services, generating leads, and resolving inquiries. They work in sales or customer support, aiming to meet daily, weekly, or monthly targets. Key skills include excellent verbal communication, persuasion, and CRM database management. Key Responsibilities & DutiesOutbound/Inbound Calling: Making calls to prospective/existing customers and handling incoming inquiries.Sales & Lead Generation: Explaining product features, benefits, and pricing to persuade customers to make purchases or schedule appointments.Customer Service: Addressing customer concerns, complaints, and providing solutions.Data Maintenance: Updating and maintaining accurate records of customer interactions in a CRM system.Following Up: Reaching out to leads and existing clients to ensure satisfaction and repeat business.Script Adherence: Following established scripts to provide consistent information.

As a BPO Telecaller in Swargate, Pune, you will be responsible for making outbound calls to potential customers to promote products or services. You will be required to handle customer inquiries, make sales pitches, and provide information about products or services.Key responsibilities include making outbound calls to potential customers, answering incoming calls from customers, maintaining a high level of customer satisfaction, accurately recording all information and feedback from customers, and meeting sales targets set by the company.The ideal candidate should have excellent communication skills, both verbal and written, be proficient in using computers and CRM software, have a positive attitude and a strong work ethic, be able to work in a fast-paced environment, have a polite and professional phone etiquette, and have the ability to handle rejection and assist angry customers calmly and professionally. A minimum of a graduate degree and 0-2 years of experience in a similar role is required for this position.

Job DescriptionJob Title: Telemarketing Executive (TME) Office BasedCompany Profile:JustDial Limited is a leading Indian internet technology company that provides local search services across various industries in India via phone, website, and mobile applications. Founded in 1996 by VSS Mani, the company is headquartered in Mumbai, India.Job Summary:We are hiring Telemarketing Executives (TME) for our Pune office to perform cold calling, generate leads, and onboard new clients. Candidates should have good communication skills, a go-getter attitude, and basic computer knowledge. Both freshers and experienced candidates are eligible.Eligibility Criteria:Educational Qualification: Any Graduate or Post-Graduate (BBA, BCom, BA, BSc, MBA, BTech, BE, PGDM, PGDBM, etc.)Age: 18 34 yearsFresher / Undergrad with up to 1 year experience also eligibleKey Responsibilities:Perform outbound cold calling to generate business leadsOnboard new clientsPromote and sell products and services using appropriate methodsMaintain good communication in English and Regional LanguageEnsure effective documentation of leads and interactionsSkill Set Required:Good communication and convincing skillsGo-getter attitudeBasic knowledge of sales and marketing methodsBasic computer proficiencyOutbound calling or sales experience (preferred but not mandatory)Salary: 23290 CTC + incentives subject to performanceIf Fresher - Starting 3th Months - 18631 CTC - Upto 14500 K in hand From 4th Month - 23290 K CTC - 18800 in hand Employees get retention bonus of around 13k in 5TH monthIf Experience - 23290 CTC - 18800 in hand (only if all exp docs gets verified )Employment Terms:Full-Time employment on the company's payrollIndustry-standard benefitsIncentive-driven earning structure based on performance and content enrichmentSelection Process:RegistrationQR AssessmentInterviewSales Genio Assessment (only for selected candidates)Document VerificationSkills & RequirementsRequired SkillsMS OfficeCRM toolsTime management skillsInterpersonal skillsConvincing and persuasive abilitiesExperience0 - 4 yearsEducationGraduation (10 + 2 + 3)Age Range18 - 34 yearsLanguages RequiredEnglish, Hindi, Marathi