BBA Job Vacancies in Coimbatore

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

We are seeking a detail-oriented Accounts Assistant to support our finance department in Coimbatore. This is an excellent opportunity for recent graduates looking to gain hands-on experience in accounting. The ideal candidate will have a strong understanding of basic accounting principles and a keen eye for detail.Key Responsibilities:1. Data Entry: Accurately input financial data into accounting software and maintain orderly financial records.2. Invoice Processing: Assist in the preparation and processing of invoices, ensuring timely payments from customers and accurate entry into the ledger.3. Expense Tracking: Help monitor company expenses by verifying and categorizing receipts and ensuring proper documentation is submitted.4. Bank Reconciliation: Support the reconciliation of bank statements with internal records, identifying and resolving discrepancies promptly.5. Reporting: Prepare basic financial reports and assist in month-end closing activities to ensure compliance with organizational standards.Required Skills and Expectations:The ideal candidate must hold a graduate degree and have a basic understanding of accounting principles. Strong numerical skills and a high level of accuracy are essential. Proficiency in Microsoft Excel and familiarity with accounting software is necessary for this role. Excellent organizational skills, attention to detail, and the ability to work independently in a fast-paced environment will contribute to your success in this position. Effective communication skills are a must for collaborating with team members and other departments.

We are looking for enthusiastic and motivated individuals for a Java Internship position in Coimbatore. This role is ideal for fresh graduates who are eager to learn and gain hands-on experience in software development.Key Responsibilities:- Assist in Software Development: You will work with experienced developers to create Java applications, helping to write clean and efficient code.- Bug Fixing: Identify and troubleshoot bugs in existing code to improve application performance, ensuring a smoother user experience.- Testing Applications: Participate in testing processes to ensure that software meets quality standards, helping to identify issues before deployment.- Learning and Development: Engage in training sessions and workshops to enhance your Java programming skills, as well as understanding software development practices.- Documentation: Help maintain clear and organized documentation for code and processes, making it easier for the team to understand and follow project developments.Required Skills and Expectations:Candidates should have a basic understanding of Java programming language and object-oriented concepts. Familiarity with HTML and SQL is a plus. Strong problem-solving skills and a desire to learn new technologies are essential. You should be a graduate in B.C.A, B.B.A, B.Com, B.Sc, or B.E. Good communication skills are important for collaborating with team members. Lastly, a proactive attitude toward challenges and a passion for software development will help you succeed in this role.

We are looking Any Degree Graduate Freshers Female for SEO Content Writer in Coimbatore Skills Set:Content Creation: Draft, edit, and publish high-quality blog posts, articles, and landing pages.Keyword Optimization: Conduct keyword research and incorporate target keywords naturally to maximize organic traffic and improve SERP rankings.Research: Perform thorough research on industry-related topics to produce accurate, valuable, and authoritative content.On-Page SEO: Craft compelling titles, meta descriptions, and headers to increase click-through rates (CTR).Collaboration: Work with the marketing team to align content with overarching strategies and editorial calendars.Content Updates: Update existing website content to ensure it remains relevant and ranks well.

We are looking Any Degree Graduate freshers for Inside Sales in Coimbatore Good Communication skills and Night Shift .Immediate Joiners preferred.Working hours 6 PM to 3 P.M.Cab facility provided.

As a Human Resource Executive based in Coimbatore, you will be responsible for various functions that support the organization's growth and development through effective human resource management. This role is open to female candidates with 0 to 3 years of experience and requires a degree in B.A, B.C.A, B.B.A, B.Com, B.Sc, or B.E. Key Responsibilities:- Recruitment and Selection: Assist in the hiring process by screening resumes, conducting initial interviews, and coordinating interview schedules with candidates and hiring managers.- Employee Onboarding: Facilitate a smooth onboarding experience for new hires, ensuring they understand company policies and their roles within the organization.- Training and Development: Identify training needs and coordinate training sessions to enhance the skills and performance of employees.- Employee Relations: Act as a point of contact for employee inquiries and concerns, fostering a positive work environment through effective communication and conflict resolution.- Performance Management: Support the performance appraisal process by collecting feedback and assisting managers in evaluating employee performance effectively.- Administrative Support: Maintain employee records and assist with HR documentation, ensuring compliance with company policies and labor laws.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with employees and management. A keen attention to detail and organizational skills are crucial for managing multiple tasks and maintaining accurate records. The ideal candidate should be proactive, adaptable, and eager to learn, contributing positively to the HR team's efforts in enhancing workplace dynamics and employee satisfaction. Familiarity with HR software and tools will be an advantage.

Work AssignmentScans and Uploads to GsuiteFresh Application ProcessingRenewalsAccepting Maturity And Foreclosure applicationsUpdating and maintaining all registersDepositing Cash/Cheque to the bankCoordinating with meeting and other events arrangements

Scans and Uploads to GsuiteFresh Application ProcessingRenewalsAccepting Maturity And Forecloser applicationsUpdating and maintaing all registersDeposting Cash/Cheque to the bankCoordinating with meeting and other events arrangements

Job Openings for 2 Office Assistant Jobs for Freshers in Coimbatore having Educational qualification of : B.B.A, B.Com, M.B.A/PGDM, M.Com with Good knowledge in data management,microsoft excel,Microsoft Office,Microsoft Word,internet, Office Assistant etc.

Job Description - Digital Marketing ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: MarketingReports To: Marketing Manager / FounderAbout the RoleWe are looking for a creative, data-driven, and performance-oriented Digital Marketing Executive to strengthen the online presence of Graciss Menstrual Care. The ideal candidate will be responsible for planning and executing digital marketing campaigns, managing social media, generating leads, improving website traffic, and driving online sales across D2C and marketplace channels.Key ResponsibilitiesDigital MarketingPlan, execute, and optimize digital marketing campaigns.Generate leads and drive online sales through paid and organic channels.Improve website traffic, customer engagement, and conversion rates.Monitor campaign performance and optimize ROI.Social Media ManagementManage Instagram, Facebook, LinkedIn, YouTube, and other social media platforms.Create and schedule engaging content, reels, and campaigns.Monitor audience engagement and respond to customer interactions.Increase followers, reach, and brand awareness.Performance MarketingManage Meta (Facebook & Instagram) Ads.Manage Google Ads (Search, Display, Shopping & YouTube).Optimize campaigns based on CPC, CTR, CPA, and ROAS.Conduct A/B testing for creatives and landing pages.SEO & Website ManagementImprove website SEO and organic search rankings.Optimize website content and landing pages.Coordinate with developers for website improvements.Monitor website performance using Google Analytics and Search Console.Content MarketingCoordinate blogs, product pages, email campaigns, and promotional content.Support product launches and seasonal campaigns.Collaborate with graphic designers and content creators.Maintain brand consistency across all digital channels.E-commerce MarketingDrive traffic and sales for Shopify, Amazon, Flipkart, and Meesho.Plan marketplace promotional campaigns.Coordinate with the E-commerce team to improve product visibility.Monitor marketplace advertising performance.Analytics & ReportingTrack campaign performance and prepare daily, weekly, and monthly reports.Analyze website traffic, customer behavior, and sales performance.Provide actionable insights to improve marketing effectiveness.Monitor marketing budgets and ROI.QualificationsBachelor's Degree in Marketing, Business Administration, Commerce, Mass Communication, or a related field.MBA (Marketing) or Digital Marketing Certification is preferred.2-5 years of experience in Digital Marketing, preferably in FMCG, D2C, Consumer Goods, Healthcare, or E-commerce.Required SkillsTechnical SkillsGoogle AdsMeta Ads ManagerSearch Engine Optimization (SEO)Search Engine Marketing (SEM)Google Analytics (GA4)Google Search ConsoleSocial Media MarketingEmail MarketingContent MarketingShopify MarketingMarketplace Advertising (Amazon & Flipkart Ads)Canva or Adobe Creative Suite (Basic)Microsoft ExcelGoogle SheetsMarketing Automation ToolsSoft SkillsCreative ThinkingAnalytical SkillsCommunication SkillsCopywritingProblem SolvingTime ManagementAttention to DetailMultitaskingTeam CollaborationAdaptabilityKey Performance Indicators (KPIs)Website Traffic GrowthLead GenerationOnline Sales RevenueReturn on Ad Spend (ROAS)Cost Per Acquisition (CPA)Conversion RateSocial Media Engagement & Follower GrowthOrganic Search RankingEmail Campaign PerformanceCampaign ROIBrand Reach & AwarenessTimely Marketing Reports