Airport Operation Job Vacancies in Bangalore

Ground Staff are responsible for handling all airport operations on the ground, ensuring smooth passenger service, safety, and coordination between airline and airport departments. They play a key role in check-in, boarding, baggage handling, and customer service. Key Responsibilities1. Passenger HandlingAssist passengers during check-in and boarding processVerify tickets, ID proof, and travel documentsIssue boarding passes and seat assignmentsProvide special assistance to elderly, disabled, or VIP passengers2. Baggage HandlingAccept and tag checked baggageEnsure baggage complies with airline weight and safety rulesCoordinate with baggage handling teamsHandle lost, delayed, or damaged baggage complaints3. Customer ServiceAnswer passenger queries regarding flights, delays, and policiesProvide information on schedules, gates, and airport facilitiesResolve complaints professionally and quicklyMaintain high customer satisfaction4. Boarding & Departure DutiesAnnounce boarding informationVerify boarding passes and documentsEnsure orderly boarding processCoordinate with cabin crew and pilots5. Safety & Security ComplianceFollow airport safety and security proceduresEnsure compliance with aviation regulationsReport suspicious activities or safety hazards6. Flight Operations CoordinationCoordinate with airline staff, ATC, and airport authoritiesAssist in flight arrivals and departuresHandle delays, cancellations, and rescheduling Required SkillsStrong communication and interpersonal skillsCustomer service orientationProblem-solving abilityTeamwork and coordinationAbility to work under pressureBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any disciplineAviation / Hospitality certification is an advantage ExperienceFresher or experienced candidates can applyPrior experience in aviation, hospitality, or customer service is preferred Working ConditionsRotational shifts (including night shifts)Weekends and holidays includedWork at airport terminals in a fast-paced environment Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 1,00,000+ per month

As an Airport Ground Staff member, you will play a crucial role in ensuring a seamless experience for passengers at the airport. Your responsibilities will include:- **Check-In Assistance**: Help passengers with their check-in process, ensuring they have all necessary documents and information to board their flights.- **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all bags are handled with care and delivered to the correct destinations.- **Customer Support**: Address passenger inquiries and provide information about flights, services, and airport facilities, ensuring a positive experience for everyone.- **Emergency Procedures**: Be familiar with safety protocols and emergency procedures, responding quickly and efficiently during any incidents at the airport.- **Team Collaboration**: Work closely with other ground staff and airline personnel to ensure that all operations run smoothly and efficiently.- **Flight Information Management**: Monitor flight schedules and relay accurate information to passengers about departures, arrivals, and any changes to their flight plans.To succeed in this role, candidates should possess the following skills and qualities:- **Strong Communication Skills**: Ability to interact clearly and effectively with passengers and team members.- **Customer Service Orientation**: A friendly and helpful attitude to ensure customer satisfaction.- **Attention to Detail**: Diligence in handling passenger information and managing baggage properly.- **Ability to Work Under Pressure**: Capacity to remain calm and efficient during busy and stressful situations.- **Team Player**: Willingness to cooperate with colleagues to achieve common goals within the airport environment.

An Air Hostess (also known as a Cabin Crew or Flight Attendant) is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, handle in-flight operations, and follow strict aviation safety procedures as per International Air Transport Association guidelines. Key Responsibilities: Pre-Flight Duties:4Attend pre-flight briefings with pilots and senior crewCheck emergency equipment (life jackets, oxygen masks, fire extinguishers)Ensure cabin cleanliness and availability of catering suppliesVerify passenger seating, special needs, and VIP arrangements In-Flight Duties:4Welcome passengers and assist with boardingDemonstrate safety procedures (seat belts, exits, oxygen masks)Serve food and beverages to passengersProvide assistance to elderly, children, and passengers with special needsHandle passenger queries and ensure comfortManage conflicts or difficult situations calmly Safety & Emergency Duties:4Ensure passenger compliance with safety regulationsHandle emergencies such as:Medical situationsTurbulenceFire or evacuationProvide first aid when requiredGuide passengers during emergency landings or evacuations Post-Flight Duties:4Assist passengers during disembarkationCheck cabin for lost itemsComplete flight reports and documentationReport any incidents or irregularities Required Skills:Excellent communication and interpersonal skillsStrong customer service orientationConfidence and pleasant personalityAbility to remain calm under pressureTeamwork and coordinationProblem-solving and decision-making skillsPhysical fitness and stamina Qualifications:Minimum: 12th Pass (Higher Secondary)Preferred: Diploma/Degree in Aviation, Hospitality, or Travel & Tourism Eligibility Criteria (Typical in India):Age: 18 - 27 years (varies by airline)Height: Minimum 155 cm (female), 170 cm (male) (depends on airline)Good eyesight (with/without correction)Well-groomed appearanceFluency in English & Hindi (additional languages are a plus) Experience:Freshers can applyPrior experience in customer service, hospitality, or aviation is an advantage Salary Range (India):Fresher: 25,000 - 50,000/monthExperienced: 50,000 - 1,20,000+/monthInternational airlines offer higher packages + allowances

Job SummaryGround Staff are responsible for ensuring smooth airport operations, delivering excellent customer service, and supporting passengers throughout their travel experience. They handle check-in, boarding, baggage, safety procedures, and coordination between various airport departments.Key Responsibilities1. Customer ServiceAssist passengers at check-in counters and help with boarding formalities.Provide information regarding flight schedules, delays, gates, and luggage policies.Handle special assistance requests (senior citizens, unaccompanied minors, disabled passengers).Resolve passenger queries, concerns, and complaints professionally.2. Ticketing & ReservationsManage bookings, flight changes, and cancellations.Process payments, issue boarding passes, and verify travel documents.Ensure accuracy of passenger information and ticketing procedures.3. Baggage HandlingAssist with baggage drop, checking weight, and tagging.Coordinate with baggage operations team for loading/unloading luggage.Handle lost, delayed, or damaged baggage reports.4. Airport OperationsCoordinate with flight dispatch, ramp staff, security, and cabin crew.Ensure boarding gates are managed efficiently.Announce boarding calls and maintain orderly passenger flow.Monitor aircraft turnaround timelines.5. Safety & ComplianceFollow all aviation and airport safety regulations.Verify passports, IDs, and travel documents as per security guidelines.Assist during emergency situations and ensure passenger safety protocols are followed.Skills & CompetenciesExcellent communication and customer service skillsProblem-solving and crisis-handling abilitiesProfessional appearance and positive attitudeAbility to work under pressure and in shiftsComputer proficiency (DCS, ticketing systems preferred)Teamwork and coordination skillsEligibility & QualificationsMinimum: 10+2 / Diploma / Any GraduateGood command of English (and local language)Age: 1830 years (varies by airline)

OverviewCabin Crew members are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They represent the airlines image and deliver exceptional in-flight service while maintaining strict adherence to aviation safety standards. The role demands professionalism, confidence, and the ability to handle challenging situations calmly and efficiently.Key Responsibilities Safety & Security DutiesConduct pre-flight safety checks and ensure all safety equipment is functional.Demonstrate and explain safety procedures to passengers before takeoff.Ensure passenger compliance with seat belt, luggage, and electronic device regulations.Handle in-flight emergencies, including administering first aid when required.Communicate effectively with the flight deck crew and ground staff regarding safety issues.Maintain security vigilance throughout the flight, identifying and addressing suspicious behavior or items. Passenger ServiceWelcome passengers on board and assist them in finding their seats.Provide information about flight schedules, onboard facilities, and safety guidelines.Serve meals, snacks, and beverages efficiently and courteously.Respond promptly to passenger requests and concerns.Handle special passenger requirements (e.g., elderly, children, passengers with disabilities, VIPs).Assist during boarding and disembarkation to ensure a smooth flow of passengers. Operational & Administrative TasksPrepare and submit flight reports after each trip.Manage onboard inventory such as meals, beverages, and duty-free items.Conduct pre- and post-flight checks to ensure the aircraft cabin is clean and organized.Record and report any incidents, service issues, or passenger complaints.Coordinate with ground staff for cabin preparations and passenger assistance.Skills & CompetenciesCore Skills:Excellent communication and interpersonal skillsStrong customer service orientationQuick decision-making and problem-solving abilityAbility to stay calm under pressure and in emergenciesProfessional appearance and demeanorTechnical Skills:Understanding of aviation safety regulationsKnowledge of in-flight service proceduresFamiliarity with first aid and emergency response protocolsPersonal Attributes:Empathy, patience, and cultural sensitivityTeam-oriented attitudeAdaptability to irregular schedules and different time zonesAttention to detail and a strong sense of responsibilityEducational QualificationsMinimum: 10+2 (Higher Secondary) or equivalent qualificationPreferred: Diploma/Degree in Aviation, Hospitality, or Travel ManagementCertifications:Safety and Emergency Procedures (SEP)First Aid/CPR TrainingDGCA-approved Cabin Crew Course (for Indian airlines)ExperienceEntry Level: Freshers with strong communication and presentation skills may apply.Experienced: Prior experience in customer service, hospitality, or cabin crew roles preferred.Physical & Appearance StandardsPleasant personality and well-groomed appearanceGood health and fitness (meeting airline medical standards)Vision: Correctable to 6/6Height: Typically 155 cm (female) / 170 cm (male) minimum (varies by airline)No visible tattoos or body piercings when in uniformWork EnvironmentLong working hours, including weekends and holidaysFrequent travel and layovers in different cities/countriesExposure to varying climates and time zonesMust adhere to airline grooming and uniform standards

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

The Information Technology Engineer is responsible for designing, developing and implementing software applications and systems to support the organization's operations. They will also provide technical support and assistance to end-users.Key responsibilities include:- Developing and maintaining software applications using various programming languages such as Java, Html, and Autocad- Conducting data analysis to identify trends and patterns- Providing system support and troubleshooting technical issues- Working closely with the team to implement and maintain web tools

Ground Handling Staff are responsible for ensuring the efficient and safe handling of aircraft on the ground at airports. They assist in a variety of tasks to support the operations of airlines and ensure that flights depart and arrive on time. Some of the key responsibilities and skills required for this role include:- Assisting with aircraft parking and towing- Coordinating baggage handling and loading/unloading- Marshalling aircraft during takeoff and landing- Communicating with pilots and ground crew to ensure smooth operations

Hiring for 27 Air Cargo Executive / Airport Jobs Jobs in Bhubaneswar, Amritsar, Jaipur, Coimbatore, Salem, Agartala, Kolkata, Diu, Daman for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree with Good knowledge in Logistics, Supply Chain Management, Cargo Handling, Cargo Operations, Compliance, Equipment Operation, Communication, Coordination, breakdown procedures, Custom Clearance, Inventory control, Safety Management System, complaint resolution etc.

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

An Air Hostess, also known as a Flight Attendant or Cabin Crew, is responsible for ensuring the safety and comfort of passengers on board an aircraft. The primary responsibilities of an Air Hostess include:- Ensuring the safety and security of passengers during flights- Conducting pre-flight safety briefings and demonstrating the use of safety equipment- Assisting passengers with boarding and disembarking the aircraft- Serving meals and beverages to passengers- Providing exceptional customer service to ensure a pleasant flying experience

An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages

Ground Staff are responsible for ensuring the smooth operation of airport services and assisting passengers during their travel experience. They perform a variety of duties that may include customer service, baggage handling, ticketing, and security checks. Responsibilities of Ground Staff may include:- Greeting and checking in passengers- Assisting passengers with boarding and deplaning- Handling luggage and cargo- Performing security checks on passengers and baggage- Enforcing safety regulations and protocols- Providing information and assistance to passengers

As an Air Cargo Executive, you will be responsible for overseeing the handling and shipment of cargo at airports. Your main duties will include coordinating the receipt, storage, and delivery of cargo, ensuring compliance with airline and airport regulations, and resolving any issues that may arise during the process.Key responsibilities:1. Supervise and coordinate the loading and unloading of cargo to and from aircraft.2. Ensure that all cargo is properly handled, stored, and transported according to airline guidelines.

We are looking for a dedicated Admin Executive to join our team in Bangalore. The ideal candidate will play a crucial role in ensuring smooth administrative operations. This is a full-time position and requires working from the office.**Key Responsibilities:**- **Manage Administrative Tasks:** Handle day-to-day administrative duties, including filing, data entry, and managing documents to keep the office organized.- **Support Office Operations:** Assist in the coordination of office supplies and equipment maintenance, ensuring that everything is in good working order and ready for use.- **Communication Liaison:** Serve as a point of contact for internal and external communications, including answering calls and emails promptly and professionally.- **Schedule Management:** Help schedule meetings and appointments, ensuring that all necessary resources and participants are available.- **Record Maintenance:** Maintain accurate records of transactions and activities, facilitating easy retrieval of information when needed.- **Assist with Projects:** Support various projects and teams by providing administrative assistance, contributing to overall team success.**Required Skills and Expectations:**The ideal candidate should have excellent communication skills, both written and verbal, to interact effectively with colleagues and clients. Strong organizational skills are essential to manage tasks efficiently. A basic understanding of office software, such as MS Office, is required to perform daily tasks. We expect the candidate to be proactive, detail-oriented, and capable of working independently or as part of a team. A positive attitude and willingness to learn will help you thrive in this position.

As a Flight Attendant, you will play a crucial role in ensuring a safe and enjoyable experience for passengers during their journey. Your primary responsibilities will include:- **Safety Demonstrations**: You will guide passengers through safety procedures and emergency protocols to ensure everyone is informed and prepared during the flight.- **Customer Service**: Providing excellent service is vital. You will assist passengers with their needs, answer questions, and address any concerns to make their flight comfortable.- **Food and Beverage Service**: You will serve meals, snacks, and beverages during the flight, ensuring that all passengers receive their orders promptly and courteously.- **Conflict Resolution**: At times, you may need to handle difficult situations or complaints from passengers. Your calm demeanor and problem-solving skills will help to maintain a pleasant environment onboard.- **Team Collaboration**: Working closely with other crew members is essential. You will need to communicate effectively and collaborate to ensure smooth operations during each flight.To excel in this role, you should possess the following skills:- **Strong Communication Skills**: Being able to communicate clearly and effectively with passengers and team members is key to providing great service.- **Teamwork Abilities**: You should be a team player, as working collaboratively with others in high-pressure situations is important.- **Adaptability**: The ability to adjust to changing situations and handle last-minute challenges is crucial in this dynamic environment.- **Customer-Focused Attitude**: A passion for helping others and ensuring their comfort will contribute to a positive travel experience for passengers.Candidates with 0 to 6 years of experience and at least a 12th-grade education are encouraged to apply.

Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.

Key ResponsibilitiesPerform routine inspections (pre-flight, transit, daily, weekly).Troubleshoot mechanical, hydraulic, electrical, and avionics faults.Repair or replace defective components (engines, landing gear, control systems).Use diagnostic tools, manuals, and maintenance software.Complete and certify maintenance records and logbooks.Ensure compliance with airworthiness directives and safety standards.Coordinate with pilots, engineers, and ground staff.Maintain cleanliness and tool control in work areas.Types of Maintenance WorkLine maintenance quick checks and fixes between flights.Base/heavy maintenance detailed inspections, structural work, major overhauls.Component/shop maintenance repairing parts removed from aircraft.Skills & CompetenciesStrong mechanical and electrical knowledge.Ability to read technical manuals and schematics.Troubleshooting and analytical thinking.Attention to detail and safety awareness.Physical stamina; ability to work in shifts, nights, outdoors.Team coordination and communication.Educational QualificationAME/AMT diploma or degree in aircraft maintenance/aviation engineering.Licensing from aviation authorities (where required).Type rating on specific aircraft is a big advantage.Tools & Equipment UsedHand and power tools.Aircraft jacks and hydraulic rigs.Testing and calibration equipment.Digital maintenance tracking systems.Work EnvironmentAirport ramps.Maintenance hangars.Repair workshops.May involve noise, heights, and varied weather conditions.

Job SummaryThe Air Cargo Executive is responsible for managing end-to-end cargo operations, including cargo acceptance, documentation, warehouse handling, and coordination with airlines, customs, and ground handling teams. The role ensures timely, safe, and compliant movement of cargo in accordance with aviation regulations and company SOPs. Key Responsibilities Cargo OperationsHandle import, export, and transshipment cargo operationsPerform cargo acceptance, build-up, breakdown, and dispatchEnsure correct segregation and storage of cargoMonitor flight cut-off times and cargo loading schedulesCoordinate with ramp and load control teams for aircraft loading Documentation & CompliancePrepare and verify Air Waybills (AWB) and cargo manifestsEnsure compliance with IATA rules and airline proceduresMaintain accurate cargo records and reportsCoordinate with customs and security authoritiesEnsure proper documentation for DG, perishables, valuables Safety & SecurityFollow aviation safety, security, and ramp safety proceduresHandle cargo as per Dangerous Goods regulations (if certified)Ensure proper use of PPE and material handling equipmentReport damages, discrepancies, or safety hazards immediately Systems & CoordinationUpdate shipment status in cargo management systemsCommunicate with customers, freight forwarders, and internal teamsTrack cargo movement and resolve shipment delays or issues Required Skills & CompetenciesKnowledge of air cargo operations & airport proceduresUnderstanding of cargo handling, ULDs, and warehouse operationsBasic knowledge of DG handling and load safetyGood computer skills (MS Excel, email, data entry)Strong attention to detail and accuracyEffective communication and teamwork skillsAbility to work under pressure and meet deadlines Education & Qualifications12th Pass / Graduate (as per role requirement)Certification in Air Cargo / Logistics (preferred)Dangerous Goods (DG) certification (mandatory for some roles)Freshers with strong aptitude and willingness to learn are welcome Physical & Work RequirementsWillingness to work rotational shifts, nights, weekendsPhysically fit for standing, lifting, warehouse dutiesComfortable working in fast-paced airport environments

Job Summary:The Admin HR Executive is responsible for managing day-to-day administrative operations and supporting human resource functions such as recruitment, employee relations, payroll, attendance, and documentation. The role ensures smooth coordination between departments while maintaining an organized and efficient office environment.Key Responsibilities: Human Resources ResponsibilitiesRecruitment & OnboardingCoordinate job postings, screening, interviews, and selection processes.Prepare offer letters, appointment letters, and maintain employee records.Conduct new employee orientation and assist in onboarding activities.Employee RelationsAddress employee queries and grievances professionally.Support employee engagement, training, and welfare activities.Maintain positive workplace culture and discipline.Attendance & Payroll ManagementMonitor daily attendance, leaves, and overtime records.Coordinate payroll data with the accounts department.Ensure accuracy in salary processing and statutory deductions (PF, ESI, etc.).Performance & ComplianceAssist in appraisal processes and maintaining performance records.Ensure HR policies, labor laws, and company rules are followed. Administrative ResponsibilitiesOffice ManagementSupervise office housekeeping, maintenance, and inventory control.Manage stationery, office supplies, and vendor coordination.Handle travel arrangements, bookings, and event logistics.Record Keeping & DocumentationMaintain employee files, contracts, and confidential HR documents.Keep track of company licenses, renewals, and statutory documentation.Coordination & CommunicationLiaise with departments for administrative support and HR updates.Handle correspondence, emails, and communication on behalf of management.General SupportAssist senior management in scheduling meetings and preparing reports.Manage visitors, phone calls, and office front-desk activities when needed.Required Skills & Competencies:Strong communication and interpersonal skills.Excellent organization and multitasking ability.Knowledge of HR policies, recruitment, and attendance systems.Proficiency in MS Office (Word, Excel, PowerPoint) and HR software (HRMS/ERP).Basic understanding of labor laws and compliance.High level of integrity, confidentiality, and professionalism.Ability to work independently and as part of a team.Qualifications:Education: Bachelors degree in Human Resources, Business Administration, or a related field (MBA in HR preferred).Experience: 13 years in HR or administrative roles.Languages: Proficiency in English and local language preferred.Work Environment:Office-based, typically working standard business hours.May occasionally handle extended hours during recruitment drives or audits.

Job Title- Airline Ground StaffJob Location: PAIN INDIAJob Type: [Full-time/Part-time]Job Summary:We are seeking highly motivated, professional, and customer-oriented individuals to join our team as Airline Ground Staff. As a vital part of our airline operation, you will be responsible for ensuring the smooth handling of passengers and baggage, while providing exceptional customer service throughout their journey.**Key Responsibilities**:1. **Passenger Services**:- Assist passengers with check-in, boarding, and luggage handling.- Provide information regarding flight schedules, gate changes, and travel-related inquiries.- Handle special requests, including those for passengers with disabilities or special needs.2. **Baggage Handling**:- Ensure safe and timely loading and unloading of luggage and cargo.- Address any baggage issues or mishandling with care and efficiency.3. **Security and Safety**:- Enforce airport security and safety protocols.- Ensure that all procedures are followed to prevent unauthorized access and guarantee passenger safety. 4. **Communication**:- Coordinate with airline crew, ground operations, and airport authorities.- Notify passengers of any changes in flight schedules or delays.5. **Ticketing and Documentation**:- Assist with the preparation and distribution of tickets, boarding passes, and related documents.- Ensure accuracy of travel information and assist with baggage claims when necessary.6. **Customer Assistance**:- Resolve customer complaints or concerns with professionalism, empathy, and efficiency.- Offer support to passengers during delays, cancellations, or other travel disruptions.**Qualifications**:Education: High School Diploma or equivalent (preferably some college).Experience: Previous experience in customer service or the airline industry is a plus.Skills:Strong communication and interpersonal skills.Ability to handle stressful situations