An Air Hostess (also known as a Cabin Crew or Flight Attendant) is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, handle in-flight operations, and follow strict aviation safety procedures as per International Air Transport Association guidelines.
🔑 Key Responsibilities:
🛫 Pre-Flight Duties:
4
Attend pre-flight briefings with pilots and senior crew
Check emergency equipment (life jackets, oxygen masks, fire extinguishers)
Ensure cabin cleanliness and availability of catering supplies
Verify passenger seating, special needs, and VIP arrangements
🧑✈️ In-Flight Duties:
4
Welcome passengers and assist with boarding
Demonstrate safety procedures (seat belts, exits, oxygen masks)
Serve food and beverages to passengers
Provide assistance to elderly, children, and passengers with special needs
Handle passenger queries and ensure comfort
Manage conflicts or difficult situations calmly
🚨 Safety & Emergency Duties:
4
Ensure passenger compliance with safety regulations
Handle emergencies such as:
Medical situations
Turbulence
Fire or evacuation
Provide first aid when required
Guide passengers during emergency landings or evacuations
🛬 Post-Flight Duties:
4
Assist passengers during disembarkation
Check cabin for lost items
Complete flight reports and documentation
Report any incidents or irregularities
🧠 Required Skills:
Excellent communication and interpersonal skills
Strong customer service orientation
Confidence and pleasant personality
Ability to remain calm under pressure
Teamwork and coordination
Problem-solving and decision-making skills
Physical fitness and stamina
🎓 Qualifications:
Minimum: 12th Pass (Higher Secondary)
Preferred: Diploma/Degree in Aviation, Hospitality, or Travel & Tourism
📏 Eligibility Criteria (Typical in India):
Age: 18 - 27 years (varies by airline)
Height: Minimum ~155 cm (female), ~170 cm (male) (depends on airline)
Good eyesight (with/without correction)
Well-groomed appearance
Fluency in English & Hindi (additional languages are a plus)
💼 Experience:
Freshers can apply
Prior experience in customer service, hospitality, or aviation is an advantage
💰 Salary Range (India):
Fresher: ₹25,000 - ₹50,000/month
Experienced: ₹50,000 - ₹1,20,000+/month
International airlines offer higher packages + allowances