Job Description

The Airline Ground Staff will be responsible for assisting passengers at the airport, ensuring smooth check-in, managing baggage, and providing information about flights. They will also coordinate with other airport staff to ensure efficient operations and customer satisfaction.

Key Responsibilities:

- Assisting passengers during check-in and boarding processes: This includes checking tickets, verifying identification, and providing boarding passes.

- Handling baggage: Ensuring proper tagging and handling of passenger luggage to avoid delays or losses.

- Providing information: Offering assistance and information to passengers regarding flights, gates, delays, and other queries.

- Coordinating with other airport staff: Collaborating with ground crews, maintenance teams, and air traffic control to ensure timely departures and arrivals.

Required Skills and Expectations:

- Excellent communication skills: Ability to interact effectively with passengers and provide clear and accurate information.

- Attention to detail: Ensuring accuracy in ticketing, baggage handling, and other passenger services.

- Customer service orientation: A friendly and helpful demeanor to assist passengers and resolve issues promptly.

- Ability to work in a fast-paced environment: Handling multiple tasks efficiently and maintaining composure during busy periods.

- Physical fitness: Ability to lift and move heavy luggage when needed.
  • Experience

    0 - 1 Years

  • No. of Openings

    30

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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