key responsibilities:
1. assist passengers with ticketing and check-in procedures: ensure smooth and efficient processing of passengers at the airport by assisting them with ticketing procedures, checking them in, and providing necessary information.
2. coordinate airport operations: work closely with airport managers and supervisors to ensure all operations run smoothly, including coordinating with ground staff, security personnel, and airline staff.
3. handle cargo loading: assist in loading and unloading cargo from aircraft, ensuring proper handling and documentation of all cargo items.
4. provide customer service: interact with passengers to address their queries, provide information on flight schedules, and ensure a pleasant experience at the airport.
5. ensure safety and security protocols are followed: adhere to airport safety and security guidelines, conduct security checks when required, and report any suspicious activities to the appropriate authorities.
required skills and expectations:
1. strong communication skills: ability to effectively communicate with passengers and airport personnel.
2. attention to detail: must be detail-oriented to ensure accuracy in ticketing, cargo handling, and security procedures.
3. customer service skills: should have a customer-centric approach and a friendly demeanor to assist passengers efficiently.
4. ability to work in a fast-paced environment: must be able to work under pressure and handle multiple tasks simultaneously.
5. knowledge of airport operations: familiarity with airport procedures, security protocols, and airline regulations is preferred.
Experience
0 - 5 Years
No. of Openings
980
Education
12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Sc, Any Bachelor Degree
Role
Airport Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office