We are seeking dedicated individuals for the Airline Ground Staff role in Cooch Behar, India. This position requires a commitment to ensuring a smooth travel experience for passengers and supporting various airline operations.nnKey Responsibilities:n- Passenger Assistance: Greet and assist passengers throughout their journey, addressing inquiries and providing guidance on flight details.n- Check-in Services: Manage the check-in process, including verifying passenger documents and issuing boarding passes efficiently.n- Baggage Handling: Ensure the proper handling and delivery of luggage, assisting passengers with lost or misplaced items.n- Customer Service: Respond to passenger complaints or issues promptly, ensuring a positive travel experience and maintaining a professional demeanor.nnRequired Skills and Expectations:nCandidates should have at least 1 to 4 years of relevant experience in a similar role. A minimum educational qualification of 10th grade is required. Strong communication skills in English and local languages are essential to interact effectively with passengers. Attention to detail, problem-solving abilities, and a customer-oriented approach are crucial. Candidates must be able to work in a fast-paced environment and be flexible with their work hours, as the airline industry operates around the clock. A team player mindset and the ability to handle stress with poise are highly valued in this role.