Airport Executive 12th Pass Fresher Jobs in Patna

We are looking for dedicated Airport Staff to join our team in Patna. This position is suitable for individuals with experience ranging from freshers to those with up to six years in the field. A minimum educational requirement is the completion of 12th grade. Key Responsibilities:- **Customer Assistance**: Provide friendly support to passengers at check-in, security, and boarding gates, ensuring a smooth travel experience.- **Baggage Handling**: Ensure that passenger luggage is correctly tagged and managed throughout their journey, helping to prevent lost items.- **Safety and Security Checks**: Perform essential security protocols, including checking passenger IDs and screening luggage, to maintain airport safety.- **Information Desk**: Offer accurate information regarding flights, timings, and airport services to help travelers navigate the airport easily.- **Coordination with Ground Staff**: Work closely with pilots, ground crew, and other staff to ensure that operations run seamlessly and on time.Required Skills and Expectations:Candidates should have a friendly demeanor and excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility and attention to detail is essential for handling various tasks, particularly in high-pressure situations. Basic computer skills may be necessary for specific roles. Overall, a commitment to providing outstanding customer service and a readiness to work flexible hours are key expectations for this role.

As an Airport Ground Staff member based in Patna City, your main responsibility will be to assist in various tasks that support the daily operations of the airport. This role requires attention to detail, excellent communication skills, and a customer-friendly attitude.**Key Responsibilities:**- **Passenger Assistance:** Help passengers check-in, answer their inquiries, and guide them through the airport, ensuring a smooth travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring it is handled safely and efficiently, preventing damage or loss.- **Team Coordination:** Work closely with other airport staff and departments to ensure that operations run smoothly and efficiently, promoting teamwork.- **Safety Compliance:** Follow all safety regulations and procedures to maintain a secure environment for passengers and staff alike.- **Customer Service:** Provide excellent service to passengers, addressing complaints and concerns promptly while maintaining a friendly demeanor.**Required Skills and Expectations:**Candidates should possess a minimum education of 10th grade, with 0 to 1 year of experience preferred but not mandatory. Familiarity with airport operations and customer service is a plus. You should have good communication skills in Hindi and English, allowing you to converse effectively with passengers. A positive attitude and the ability to work well under pressure are essential. Additionally, you must be available to work flexible hours, including weekends and holidays, to meet the demands of this dynamic environment.

As an Air Export Executive, you will play a crucial role in supporting international shipments by air. Your main responsibilities will include:- **Coordinating Air Shipments:** You will manage the logistics of air exports, ensuring shipments are prepared and dispatched on time.- **Preparing Documentation:** You will be responsible for creating and managing all necessary paperwork, such as Air Waybills and customs documents, which are essential for the smooth export process.- **Communicating with Stakeholders:** You will liaise with various parties, including clients, airlines, and customs officials, to ensure clear communication and prompt resolution of any issues that may arise.- **Tracking Shipments:** You will monitor the status of shipments and provide updates to clients, ensuring they are informed of their cargo's progress.- **Compliance with Regulations:** You must ensure that all exports comply with international trade laws and company policies, minimizing the risk of delays or fines.The ideal candidate for this position should possess good communication skills, both verbal and written, to facilitate effective interaction with clients and team members. Attention to detail is important for preparing accurate documentation and ensuring compliance with regulations. Basic computer skills are required for emailing and tracking shipments. A willingness to learn and adapt to a fast-paced environment is essential. This role is open to candidates with less than one year of experience and a minimum education of 10th grade.

We are seeking dedicated Airport Staff to join our team in Patna, India. This full-time position is perfect for individuals who are eager to start their careers in the aviation industry.Key Responsibilities:1. Customer Service: Greet and assist passengers at the airport, providing information about flights, baggage, and airport facilities to ensure a pleasant travel experience.2. Check-in Assistance: Help passengers with the check-in process, including verifying tickets, issuing boarding passes, and managing baggage drop-off efficiently.3. Security Procedures: Ensure that passengers comply with airport security regulations by conducting checks and guiding them through security screening processes.4. Coordination with Crew: Work closely with airline crews and ground staff to ensure timely boarding, smooth operations, and effective communication.5. Problem Solving: Address any passenger concerns or issues, offering solutions and escalating matters as needed to maintain high standards of service.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and ideally have 0 to 2 years of experience in customer service. Strong communication skills are essential to clearly interact with passengers from diverse backgrounds. A friendly demeanor and the ability to work in a fast-paced environment are crucial. Attention to detail and a commitment to providing exceptional service will help ensure airport operations run smoothly and efficiently.

We are seeking enthusiastic individuals to join our team as Airport Ticketing Staff in Patna, India. This role is ideal for those looking to start their career in the travel and tourism industry.Key Responsibilities:- **Ticket Sales**: Assist customers in purchasing tickets for flights by providing information on routes, fares, and schedules.- **Customer Service**: Address customer inquiries, resolve issues, and ensure a positive experience throughout the ticketing process.- **Check-in Assistance**: Help passengers with the check-in process, including baggage handling and printing boarding passes.- **Record Maintenance**: Keep accurate records of ticket sales and assist in managing inventory for available flights.- **Compliance**: Ensure adherence to airport regulations and procedures while dealing with ticketing and passenger services.Required Skills and Expectations:Candidates should have completed their 12th grade education. Strong communication and interpersonal skills are essential for effectively interacting with customers. Attention to detail is important for managing ticket information accurately. The ability to work in a fast-paced environment and adapt to changing situations is necessary. We seek individuals with a positive attitude who can work well in a team and are willing to learn. Prior experience in customer service is a plus, but not mandatory, as training will be provided. Being proficient in using computers and handling ticketing software will be beneficial. Flexibility in work hours, including weekends and holidays, is expected.

As an Airport Ground Staff in Patna, your main role will be to ensure smooth operations at the airport. You will work in a team to support passengers and airline services. This position is suitable for candidates with little to no experience, making it a great starting point for those looking to enter the aviation industry.**Key Responsibilities:**- **Check-in Assistance:** Help passengers with check-in processes, ensuring that they have all necessary documents and bags tagged correctly.- **Baggage Handling:** Safely transport luggage to and from the aircraft while ensuring it is loaded and unloaded efficiently.- **Customer Service:** Provide excellent service to passengers by answering queries, assisting with boarding processes, and resolving any issues.- **Safety Compliance:** Adhere to safety protocols and airport regulations at all times to maintain a safe environment for all travelers.- **Coordination:** Work together with airline staff and other ground crew members to ensure timely departures and arrivals of flights.**Required Skills and Expectations:**- You should have a minimum education level of 10th pass. Basic knowledge of airport operations is a plus.- Strong communication skills are essential to engage effectively with passengers and fellow staff.- A friendly and approachable demeanor is important for providing excellent customer service.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A keen attention to detail to ensure that procedures are followed accurately. Candidates should be prepared for a full-time work schedule and demonstrate a willingness to learn and adapt to new challenges in the aviation sector.

Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.

Job descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: Aviation

As an Air Ticketing Executive, you will play a crucial role in the travel and tourism industry. Your primary responsibility will be to assist customers in booking air tickets and managing their travel needs. **Key Responsibilities:**- **Ticket Booking:** Assist customers in selecting and booking flight tickets based on their preferences and budget, ensuring a smooth and efficient process.- **Customer Support:** Provide excellent customer service by answering inquiries related to flights, schedules, and ticket changes, making sure customers feel valued.- **Data Entry:** Accurately enter customer details and booking information into the system, maintaining high attention to detail to avoid errors.- **Payment Processing:** Handle payment transactions for ticket bookings, ensuring all financial processes are completed securely and accurately.- **Coordination:** Collaborate with airlines and travel partners to arrange ticket availability, updates, and issue resolution.- **Documentation:** Prepare and manage all necessary documentation for travel, including tickets, itineraries, and billing, ensuring compliance with company policies.To succeed in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and partners. Being organized and detail-oriented is essential, as you will manage multiple bookings and customer requests efficiently. A positive attitude and a passion for the travel industry will help you thrive in this position. Familiarity with computer systems and travel booking platforms will be advantageous. Being a fresh graduate with a pass in 10th grade is acceptable for this entry-level role.

Join our team as Airport Staff in Patna! Your main responsibilities will include helping with ticketing, providing exceptional customer service, ensuring aviation security, and assisting with general airport duties. No prior experience is required, just a 10th pass education and a passion for the aviation industry. Great opportunity for freshers to start their career in a dynamic work-from-home environment.

As an Airport Supervisor, you will be responsible for overseeing various airport operations and ensuring smooth functioning of day-to-day activities. Your key responsibilities will include managing airport staff, coordinating passenger support services, handling ground operations, and supervising airline ticketing and cargo operations. You will also be required to ensure excellent customer service, resolve issues efficiently, and communicate effectively with both staff and passengers. To excel in this role, you should have good communication skills, a strong ability to problem solve, and experience in customer management. Additionally, you must possess a high school diploma or equivalent qualification and have up to 5 years of experience in the aviation industry. Your role will be crucial in maintaining the efficiency and safety of airport operations, making your contribution essential to the overall success of the airline industry.

Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers

Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations

As an Airline Ground Staff member in Patna, you will play a crucial role in ensuring smooth operations at the airport. This full-time position is open to freshers who have completed their 10th grade education and are ready to work from the office.**Key Responsibilities:**- **Check-in Assistance:** You will greet passengers, assist them with the check-in process, ensure they have the correct documents, and help with baggage handling.- **Boarding Management:** You are responsible for managing the boarding process, ensuring that passengers board the aircraft in an orderly fashion and addressing any questions they may have.- **Customer Service:** Offer excellent service to passengers by answering inquiries, resolving issues, and providing them with information about flights, including delays or cancellations.- **Safety Procedures:** Help maintain safety and security standards by following airport protocols, conducting necessary checks, and reporting any irregularities.- **Collaboration with Teams:** Work closely with other staff members, including flight crew, security personnel, and baggage handlers to ensure coordinated operations.**Required Skills and Expectations:**- **Strong Communication Skills:** You should have the ability to communicate clearly and effectively with passengers and colleagues.- **Customer Service Orientation:** A friendly and helpful attitude is essential to provide a positive experience for travelers.- **Teamwork Ability:** You must collaborate well with others and be able to work in a dynamic environment.- **Adaptability and Flexibility:** Be prepared to handle changes and work in different situations as they arise.This role offers a great opportunity to start your career in the aviation industry.

We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Patna, India. This entry-level position is ideal for those who enjoy working in a fast-paced environment and are eager to learn about the aviation industry. Key responsibilities include:1. **Passenger Assistance**: You will help passengers with check-in procedures, baggage handling, and provide information about flight schedules and airport facilities.2. **Baggage Handling**: Safely load and unload luggage from aircraft, ensuring all items are handled carefully to prevent damage. 3. **Communication**: Work closely with pilots, cabin crew, and other ground staff to ensure smooth flight operations. Clear communication is essential to address any issues that arise.4. **Safety Protocols**: Follow safety guidelines to ensure a secure environment for passengers and staff. You will be responsible for maintaining a clean and organized workspace.5. **Emergency Response**: Be prepared to assist in emergencies by following established procedures to ensure passenger safety.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to engage effectively with passengers. Additionally, a keen attention to detail is important, along with the ability to work as part of a team. Flexibility to work in shifts, including weekends and holidays, is also required. This is an excellent opportunity for individuals eager to start a career in aviation with no prior experience necessary.

As an Airport Ground Staff member in Patna, you will be an essential part of the airport operations team. Your main duties will focus on ensuring passenger safety and satisfaction. **Key Responsibilities:**- **Passenger Check-In Assistance:** Help passengers with the check-in process, ensuring they receive their boarding passes and check their luggage efficiently.- **Baggage Handling:** Manage the loading and unloading of passengers luggage to ensure it arrives at the destination safely and on time.- **Customer Service:** Provide assistance and information to passengers, addressing their inquiries and resolving any issues they may encounter.- **Safety Checks:** Conduct safety inspections and ensure compliance with airport regulations to maintain a secure environment for passengers and staff.- **Coordination with Airlines:** Work closely with airline staff to ensure smooth operations and timely departures, helping with flight schedules and any delays.- **Emergency Response:** Be prepared to assist in emergency situations, following safety protocols to protect passengers and staff.To excel in this role, you should have strong communication skills and a welcoming attitude. Basic knowledge of airport operations will be beneficial. Attention to detail is crucial when handling passengers luggage and managing safety checks. Since this role involves working closely with people, being friendly and approachable is important. A willingness to learn and be part of a team is essential, as you will be interacting with various departments regularly. An education level of at least 10th pass is required, and no prior experience is necessary.

As an Airport Ground Staff member, you will play a vital role in ensuring a smooth and efficient operation at the airport. Your main responsibilities will include:- **Passenger Check-In:** Assist passengers during the check-in process, ensuring that they have all necessary documents and guiding them on baggage policies.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring that bags are handled carefully and reach their destination safely.- **Customer Service:** Address passenger inquiries, provide information about flights, and assist with any issues that may arise, delivering a friendly experience.- **Flight Coordination:** Work with the flight crew to ensure timely departures and arrivals, supporting the smooth flow of airport operations.- **Safety Compliance:** Follow safety protocols and procedures to maintain a secure and organized working environment.To excel in this role, you should possess the following skills and expectations:- **Communication Skills:** Strong verbal communication is essential to interact effectively with passengers and team members.- **Teamwork:** Ability to work well in a team environment, collaborating with diverse staff to ensure effective operations.- **Problem-Solving:** Quick thinking and the ability to handle unexpected situations with ease are important.- **Attention to Detail:** Being detail-oriented is crucial, as even minor errors can impact operations and passenger experience.- **Adaptability:** Must be willing to work flexible hours, including weekends and holidays, in a dynamic airport environment.This role is suitable for candidates who have completed at least 10th grade and are eager to start a career in the aviation industry. No prior experience is required, but a positive attitude and willingness to learn are essential.

We are seeking a motivated and detail-oriented Ticket Support Executive to join our team in Patna. In this role, you will assist customers with their inquiries and provide support to ensure a smooth ticketing experience.Key Responsibilities:- **Customer Assistance**: Respond to customer inquiries about ticket bookings, cancellations, and changes. You will guide them through the ticketing process and resolve any issues they encounter.- **Issue Resolution**: Identify and troubleshoot problems that customers may face. Your goal will be to provide effective solutions promptly, ensuring customer satisfaction.- **Record Keeping**: Maintain accurate records of customer interactions and transactions. This information will help track issues and improve our service quality.- **Team Collaboration**: Work closely with other team members to share insights and improve ticket support processes. Regular teamwork ensures that we deliver the best service to our customers.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, with the ability to converse clearly and courteously. A basic understanding of ticketing systems or customer support software is beneficial but not mandatory. Attention to detail and a proactive attitude are essential for success in this role. Flexibility and a willingness to learn will also help you thrive as you start your career in ticket support. Candidates should have completed at least the 10th grade and should be comfortable working in an office environment.

Assist passengers during check-in, boarding, and deplaningLoad and unload luggage and other cargo to and from the aircraftHandle passenger inquiries about flight schedules, travel routes, and other flight-related issuesPerform inspection of the aircraft before and after flights for safetyEnsure the aircraft is clean and tidy for the passengersProvide first aid and support in case of emergenciesCoordinate and manage supplies of food and beverages for flightsHelp passengers with special needs, like the elderly, children, or those with disabilities.

We are looking for Airport Ticketing Staff in Patna, India, who will assist travelers with ticket bookings and provide excellent customer service. This is a full-time position ideal for individuals with 0 to 2 years of experience and a minimum education of 12th pass.Key Responsibilities:- **Ticket Booking**: Handle ticket reservations and cancellations efficiently using the appropriate systems to ensure customer satisfaction and accurate record-keeping.- **Customer Assistance**: Provide support to travelers by answering questions regarding flight schedules, ticket prices, and baggage policies. Maintain a professional demeanor to enhance the customer experience.- **Payment Processing**: Assist in processing payments for ticket purchases and ensure all transactions are handled securely and accurately.- **Problem Resolution**: Address any issues or complaints from customers promptly and effectively, seeking solutions to enhance their experience.- **Coordination with Airlines**: Communicate effectively with airlines for ticketing information, updates, and any required changes to bookings.Required Skills and Expectations:Candidates should possess strong communication skills to interact with customers in a friendly and clear manner. Basic computer proficiency is necessary for operating ticketing systems. Attention to detail is crucial to ensure accurate information is provided. Applicants should be team players who can work under pressure in a fast-paced environment, along with a willingness to learn and adapt to new procedures quickly. A customer-oriented attitude is essential for success in this role.

We are looking for Ground Staff to join our team in Patna. This position is ideal for individuals who enjoy working in a fast-paced environment and want to be part of the aviation industry.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in procedures, baggage handling, and boarding processes to ensure a smooth travel experience.2. **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all items are handled with care and safety regulations are followed.3. **Flight Information**: Provide timely updates to passengers regarding flight schedules, gate changes, and any delays, enhancing communication and satisfaction.4. **Coordination**: Work closely with airport security, airline personnel, and other ground staff to ensure efficient operations and maintain safety protocols.5. **Problem-Solving**: Address passenger inquiries and resolve issues calmly, demonstrating strong customer service skills and a professional demeanor.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills in Hindi and English. A positive attitude, ability to work under pressure, and strong teamwork skills are essential. Familiarity with airport operations is a plus but not necessary for entry-level applicants. This role requires flexibility in working hours and the ability to adapt to a dynamic work environment. Candidates with 0 to 2 years of experience are encouraged to apply.

We are seeking dedicated Airport Ground Staff to join our team in Patna, India. This full-time position is ideal for individuals with a passion for the aviation industry who are starting their careers or have up to two years of experience. Key responsibilities include:1. **Passenger Assistance**: Help passengers with check-in, boarding, and other inquiries to ensure a smooth travel experience.2. **Baggage Handling**: Safely manage and transport luggage, ensuring it is loaded and unloaded correctly.3. **Customer Service**: Provide friendly and efficient service, addressing passenger concerns and resolving issues promptly.4. **Safety Compliance**: Follow safety regulations and protocols to maintain a secure airport environment.5. **Coordination**: Work closely with airline staff, security teams, and ground crew to ensure seamless operations.To succeed in this role, candidates should possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. Attention to detail is crucial, especially when dealing with passenger information and baggage handling. Candidates must also be reliable and able to work various shifts, including nights and weekends. A high school diploma (12th pass) is required, and prior experience in customer service or a similar role is a plus but not mandatory. If you are eager to embark on a career in aviation and enjoy working with people, we encourage you to apply.

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8533061117* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email

Job DescriptionDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other Details

Job DescriptionDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustryContact Number=8533061117

Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.

The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents

Position OverviewWe are seeking dedicated and detail-oriented Cargo Staff to join our ground operations team. The role involves handling cargo acceptance, storage, documentation, and loading/unloading activities to ensure safe and efficient cargo operations in compliance with airline and regulatory standards. Cargo staff play a vital role in supporting smooth logistics and timely cargo movement.Key ResponsibilitiesHandle cargo acceptance, verification, and processing in line with airline and IATA standards.Load and unload cargo, baggage, and mail safely using appropriate equipment.Ensure proper cargo identification, labeling, and segregation (perishable, hazardous, fragile, valuable).Maintain accurate cargo documentation including Air Waybills (AWB), manifests, and customs papers.Operate ground support equipment (forklifts, pallet jacks, ULDs, conveyor belts) safely and efficiently.Monitor cargo storage and warehouse operations to maintain order and safety.Assist with customs clearance procedures and ensure regulatory compliance.Ensure weight and balance distribution of cargo in accordance with aircraft load plans.Follow health, safety, and security protocols in all cargo handling operations.Coordinate with flight operations, ground handling teams, and freight forwarders to ensure timely cargo dispatch.Report irregularities, damaged goods, or security issues to supervisors.Required Skills & QualificationsHigh school diploma or equivalent (Bachelors degree preferred for supervisory roles).Prior experience in cargo, logistics, or ground handling (preferred but not always required).Knowledge of IATA/ICAO cargo handling and Dangerous Goods Regulations (DGR).Ability to operate ground support equipment (certification preferred).Basic computer literacy (MS Office, cargo tracking/reservation systems).Strong physical fitness for manual handling tasks.Good communication and teamwork skills.Attention to detail and commitment to safety standards.Ability to work in shifts, weekends, and under pressure.Preferred Skills (Nice to Have)Forklift / equipment operator certification.Multilingual communication skills for international operations.Familiarity with airline cargo systems (e.g., Cargospot, SkyChain, Hermes).Knowledge of cold chain handling (for perishable or medical cargo).

As a Cabin Crew member, you will be responsible for ensuring the safety and comfort of passengers on board the aircraft. This includes providing excellent customer service, conducting pre-flight safety checks, serving meals and beverages, and assisting passengers during the flight.Key responsibilities include:- Greeting passengers as they board the aircraft- Conducting safety demonstrations and briefing passengers on emergency procedures- Serving meals and beverages to passengers- Assisting passengers with their luggage and seating arrangements

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

An Air Hostess, also known as a Flight Attendant or Cabin Crew, is responsible for ensuring the safety and comfort of passengers on board an aircraft. The primary responsibilities of an Air Hostess include:- Ensuring the safety and security of passengers during flights- Conducting pre-flight safety briefings and demonstrating the use of safety equipment- Assisting passengers with boarding and disembarking the aircraft- Serving meals and beverages to passengers- Providing exceptional customer service to ensure a pleasant flying experience

**Airport Ground Staff Job Description - Patna (Bihar)****Job Title:** Airport Ground Staff**Location:** Patna, Bihar**Salary Range:**

As an Airport Ground Staff member, you will play a crucial role in providing high-quality service and support to passengers as they travel. Your main responsibilities will include:- **Passenger Check-in**: Assist passengers with the check-in process, ensuring they receive boarding passes and their luggage is properly tagged and processed.- **Baggage Handling**: Help in the loading and unloading of baggage from the aircraft, ensuring that all luggage is handled safely and efficiently.- **Customer Assistance**: Address passenger queries and concerns, providing information about flights, gate changes, and airport facilities to enhance their travel experience.- **Safety Compliance**: Follow all safety regulations and procedures to ensure the well-being of passengers and staff during airport operations.- **Team Collaboration**: Work closely with airline personnel, security staff, and other ground crew members to ensure smooth operations and effective communication.To succeed in this role, candidates should possess the following skills and expectations:- **Communication Skills**: Ability to communicate clearly and effectively with passengers and team members.- **Interpersonal Skills**: Friendly demeanor and the capability to handle customer inquiries with patience and professionalism.- **Attention to Detail**: Strong focus on accuracy while managing passenger information and baggage handling.- **Team Player**: Willingness to work collaboratively with others in a fast-paced environment.- **Flexibility**: Open to working in shifts, as airport operations can vary throughout the day and night.No prior experience is required, making this a great opportunity for enthusiastic individuals looking to start their careers in the aviation industry. A minimum educational qualification of 10th grade is necessary.

As an Airport Ground Staff member, you will play an essential role in ensuring smooth operations at the airport. Your main focus will be on customer service and assisting passengers throughout their journey. **Key Responsibilities:**- **Check-in Assistance:** Help passengers with the check-in process, making sure they have all necessary documents and luggage properly tagged.- **Baggage Handling:** Safely handle and load passenger luggage onto the aircraft. Ensure that all bags are managed efficiently to prevent damage.- **Customer Engagement:** Provide excellent customer service by answering queries, assisting with boarding, and resolving any concerns from passengers.- **Security Protocols:** Follow all airport security protocols and guidelines, ensuring the safety of both passengers and staff during operations.- **Collaboration with Teams:** Work closely with other airport staff, including cabin crew and security personnel, to ensure seamless processes and operations.**Required Skills and Expectations:**- Strong communication skills to interact effectively with passengers and team members.- Good problem-solving abilities to handle unexpected situations or passenger inquiries.- Basic knowledge of airport procedures and operations is preferred, though training will be provided.- Ability to work in a fast-paced environment and manage multiple tasks at once.- Commitment to providing a positive experience for passengers, ensuring they feel comfortable and informed.

Flight Booking & Reservation: Handle reservations, flight searches, and seat allocations for domestic and international flights.Ticketing Operations: Issue, reissue, and cancel tickets, including updating booking references (PNR).Customer Service: Address customer inquiries regarding schedules, fares, and baggage policies.Payment Processing: Securely process payments for ticket bookings, changes, and cancellations.Documentation: Assist passengers with check-in procedures, boarding passes, and required travel documents.