34

Airline Customer Service Representative Fresher Jobs in Kolkata

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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Aircraft Handling Airline Customer Service Airport Ramp
We are seeking a motivated Airport Ramp Executive to join our team in Kolkata. This full-time position is ideal for individuals with up to two years of experience or freshers who are eager to start their career in the aviation industry.nnThe Airport Ramp Executive will be responsible for various tasks that ensure smooth operations on the airport ramp. Key responsibilities include:nn1. Aircraft Handling: Safely manage the loading and unloading of baggage, cargo, and other items from aircraft, ensuring proper weight distribution and adherence to safety guidelines.nn2. Equipment Operation: Operate ground support equipment effectively for transporting passengers and cargo, demonstrating a respectful and efficient use of machinery.nn3. Safety Protocols: Follow strict safety measures and protocols to maintain a hazard-free environment around aircraft, protecting both staff and passengers.nn4. Team Coordination: Work closely with other ramp staff and team members to ensure timely and coordinated ramp operations, contributing to overall efficiency.nnCandidates should be at least a 10th-grade pass and possess a willingness to learn and adapt in a fast-paced environment. Strong communication skills, a positive attitude, and the ability to work well in a team are crucial. A focus on safety and attention to detail will be important for this role. If you are interested in joining a dynamic team, we encourage you to apply.
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Freshers & Experience || Full Time || Air Cargo Executive

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Positive Attitude Documentation Aviation Quick Learner Good Communication Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Good Management Cargo Handling Ground Operation Airport Cargo Air Cargo
SHARE YOUR RESUME 8282965559nWe are seeking a dedicated Air Cargo Executive to join our team in Kolkata. This entry-level position is ideal for individuals looking to start their careers in the air cargo industry.nnKey Responsibilities:nn1. Cargo Handling: Assist in the loading and unloading of air cargo, ensuring that all packages are handled safely and efficiently.nn2. Documentation: Prepare and maintain shipping documents, ensuring that all paperwork is accurate and compliant with regulations.nn3. Customer Service: Communicate with clients regarding cargo status and address any inquiries or issues they may have.nn4. Inventory Management: Help monitor cargo inventory levels and report any discrepancies or shortages to management.nn5. Coordination: Work with various teams, including logistics and operations, to ensure smooth transportation of cargo.nnRequired Skills and Expectations:nnCandidates must have completed their 10th grade education and should possess good communication skills. Attention to detail, responsibility, and the ability to work well under pressure are essential. As this is an entry-level position, prior experience is not necessary, but a willingness to learn and adapt is important. Successful candidates will demonstrate teamwork and a proactive approach to problem-solving in a dynamic work environment.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Product Knowledge Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative based in Kolkata, you will be the first point of contact for our passengers, helping them with their travel needs. This is a full-time position that requires you to be present in the office.Key Responsibilities:- Assist Passengers: Provide help to travelers with booking, changing, or canceling their flights, ensuring they have all the necessary information for their journey.- Handle Inquiries: Respond to questions about flight schedules, ticket prices, and policies, ensuring that passengers receive accurate and helpful information.- Resolve Issues: Address any concerns or complaints from customers effectively, aiming to find quick and satisfactory solutions to enhance their travel experience.- Manage Check-ins: Facilitate the check-in process for passengers, guiding them through procedures and ensuring their baggage is handled properly.- Support Team: Work closely with other team members to maintain an efficient service flow and help create a positive team environment.Required Skills and Expectations:- Strong communication skills are essential to interact with passengers clearly and professionally.- A customer-focused attitude is crucial, as the role requires understanding and addressing customer needs.- Basic computer skills are necessary to manage bookings and access information efficiently.- A positive and friendly demeanor will help create a welcoming atmosphere for travelers.- Being able to work in a fast-paced environment and handle multiple tasks is important for success in this role. This position is suitable for candidates with zero to one year of experience who have completed at least the 10th grade.
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Opening For Airline Customer Service Executive

Joom Vista Hospitality Services Pvt Ltd

  • Fresher
  • 1.5 Lac/Yr
  • Kolkata
Good Communication Skills Personality Development
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.POST- Ground Staff (under Airlines )Responsibilities :-1 . Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.2. Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.3. Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.4. Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.NOTES :-Candidates should have good communication skills and have Pleasent personalityCandidates should have a Valid PassportNo Vissible Tatoos.Interested Candidates mail your resume at atihrdepartment@gmail.com Or can whtasapp your cv to 8482069603.Interview Date - 03rd July - 10th JulyVenue- DumdumTHIS IS NOT A CONSULTANCY
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. Assist Passengers: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. Handle Inquiries: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. Resolve Issues: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. Maintain Records: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. Collaborate with Staff: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.
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  • Fresher
  • 3.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills
We are seeking a dedicated Airline Customer Service Executive to join our team in Kolkata. This role is perfect for fresh graduates looking to start their career in the airline industry. You will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience.Key Responsibilities:1. Customer Assistance: Greet and assist passengers at the airport, helping them with inquiries about flights, ticketing, and baggage claims.2. Flight Information: Provide up-to-date information on flight schedules, delays, and gate changes to ensure passengers are well-informed.3. Problem Resolution: Address passenger complaints and issues promptly, working to find effective solutions and maintaining a calm demeanor during busy times.4. Ticketing Support: Assist with ticket bookings, modifications, and cancellations, ensuring accuracy in processing transactions.5. Collaboration: Work closely with other airline staff and departments to coordinate services and ensure a smooth operation for all passengers.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, in English and local languages. A friendly and approachable demeanor is essential to provide a welcoming atmosphere. Effective problem-solving abilities and patience are necessary to handle diverse passenger needs and resolve issues swiftly. As this is a full-time, in-office role, candidates should be prepared to work in shifts and maintain a professional appearance and attitude at all times. A high school diploma is the minimum educational requirement, and a passion for customer service will set you apart.
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  • Fresher
  • Kolkata
Airport Ticketing Cargo Handling Aviation Customer Service Airline Operations Personality Development Aviation Security
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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Good Communication Skills Leadership Technical Airline Operations Cargo Handling Aircraft Handling Ground Staff Activities Airport Ramp Airline Customer Service
Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.
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Hiring Freshers || Airport Guest Relationship Executive

Skyview India Academy Private Limited

Customer Relationship Airport Operation Customer Support Ground Management Airline Customer Service Customer Service Airline Operations Good Communication Skills Guest Handling Ground Staff Activities Ground Operation Passenger Handling
responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.
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Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.
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Customer Relationship Aviation Airline Operations Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Airlines Executive,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:
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Looking For Airlines Executive

Xtreme skills pvt. Ltd

  • 0 - 5 yrs
  • 4.3 Lac/Yr
  • Kolkata
Personality Development Airline Operations Customer Service Communication Skills
Flight Attendant VacancyJob responsibilities-Customer Service / Reservation/Ticketing/Security checks/Baggage handling.Verifying passenger identification & printing boarding passes.Greeting & welcoming passengers on boardFood & beverage service.Responsible for safety and comfort of passengers.Age - 18 to 35 yearsEducation - 10 th / 12th or Graduation from a recognized university , Well groomedFresher or experienced applicant can applyBenefit- salary +Allowances+Incentive+P.F+E.S.ISalary - 15000/- to 38000/- Call HR 6290175277 for further details Job SummaryJob Type : Full TimeJob Role : OthersJob Category : Analyst / Analytics,Logistics / TransportationHiring Process : Face to Face Interview, Group DiscussionWho can apply : Freshers
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Air Hostess

Aviation Job Placement

Ground Staff Air Hostess Cabin Crew Flight Attendant Air Ticketing Airport Manager Customer Service Manager Airline Customer Service Aviation Security BPO Customer Support Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air HostessSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Aviation Ground Staff Customer Service Walk in
We hope this message finds you well. We have exciting job opportunities available in the aviation industry for the positions of Air Ticketing, Ground Staff, Cabin Crew, and Maintenance Engineer. If you have a passion for aviation and love working in a fast-paced environment, this might be the perfect fit for you!As part of the Air Ticketing role, your main responsibilities would include warmly welcoming passengers on board and assisting them in finding their seats. You will also provide important information and safety procedures to ensure a smooth and secure journey for all passengers. Additionally, you will be in charge of ensuring that all seat belts and galleys are properly secured before take-off. Your excellent communication skills will be put to use as you make in-flight announcements and answer any questions that passengers may have during the flight.For the Ground Staff position, you will be responsible for assisting passengers with check-in procedures and efficiently handling luggage and cargo. Ensuring a seamless boarding and disembarking process will be an essential part of your role, along with delivering exceptional customer service at the airport.As a Cabin Crew member, your primary focus will be on the well-being of passengers during the flight. You will serve meals and refreshments and offer duty-free products while informing passengers about any allowance restrictions in place at their destination. During emergencies, you will be reassuring passengers and ensuring that they follow safety procedures correctly.For the Maintenance Engineer position, your technical expertise will be invaluable in providing assistance with aircraft maintenance. Conducting regular inspections and promptly addressing technical issues will be essential in ensuring the safety and reliability of our fleet.Key Skills we are looking for in all positions are strong verbal communication skills and an excellent personality. Remaining composed during challenging
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Airport Ground Staff Air Hostess Cabin Crew Ground Staff Air Ticketing Airline Customer Service Airport Manager Aviation Security Airlines Executive
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Good Personality Customer Service
Experience: FresherOpen Positions:14Key Skills: Basic Computer Knowledge, Customer ServiceApplySAVEC.S.A: Airline customer service agents commonly work at airline ticket counters and boarding gates. They act as an airline's boarding agents swiftly and efficiently boarding and then deplaning passengers to keep an airline's flights on time.Baggage Handler: Collect sort and check luggage against flight lists making sure that the right items go on to the right aircraft. Transfer luggage from the check-in areas to the departure areas. Use trucks cargo loaders and conveyor belts to move luggage to and from the aircraft.Required Experience Skills and QualificationsJOB DETAILS:GROUND STAFF: -Qualification- 12th Pass & AboveAge- 18 Years to 28 YearsSalary- 15K to 25K Per Month
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Urgent Requirement For Airline Customer Service

Climb High aviation and hospitality institute

Customer Relationship Executive Airline Customer Service
Job Openings for 52 Airline Customer Service Jobs for Freshers in Kolkata,Hyderabad,Bengaluru,Customer Relationship Executive, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A with Good knowledge in Customer Relationship Executive etc.
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Airport Manager ( HR)

Aircraft Aviation

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • South Kolkata
Good Communication Skill Customer Service Representative Guest Relationship Air Ticketing Airline Executive
Hiring Fresher & Experience Candidate for Kolkata Airporta Great Opportunity for all Aviation Job Seekers.post : Airport Managersalary: - 16000/- to 22000/-job Location : Kolkataskill: Good Communication Skillwell GroomedBenefits: PF + ESI + OT + Food
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Airport Ground Staff

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Ground Staff Airport Manager Airport Representative Airport Operations Executive Airport Staff Aviation Security Aviation Trainer Airline Ground Staff Airline Customer Service Airlines Cabin Crew Airlines Executive Airlines Ground Walk in
This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airlines Ground Airport Ground Staff Cargo Supervisor Ticketing Staff Reservation Staff Host Hostess Guest Relation Executive Customer Service Assessor Retail Executive Counter Staff
Opening In All International & domestic Airlines in Kolkata Airport.Post - Ticket Reservation Staff, Customer Services Associate , Guest Relation ExecutiveQUALIFICATION - 12th / Graduate / Diploma.Age Limits-18 to 36years(male) & 18 to 32years(female)Skill Good Communication skill & pleasing personality.Job Type : Full TimeJob Hours-8houorsSalary : 17k to 27kFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; KolkataResponsibility :Ensuring the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling ticketsInterview venue :10C Hunger Ford Street, 6th floor Sai Krishna Building ,Minto Park Kolkata-700017 Near : Birla High SchoolReference : HR AfsaraThanksRegardsHR Department
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Opening For Cabin Crew

Aviation Job Placement

Ground Staff Cabin Crew Air Hostess Air Ticketing Agent Airport Operations Executive Airport Manager HR Recruiter Aviation Airline Customer Service Back Office Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Cabin CrewSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Airport Ground Staff

Aviation Job Placement

Ground Staff Air Hostess Cabin Crew Flight Attendant Air Ticketing Airport Manager Customer Service Manager Airline Customer Service Aviation Security BPO Customer Support Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Airport Ground Staff SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This ThanksRegards/Aviation Team
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Opening For Air Ticketing

Aviation Job Placement

Ground Staff Cabin Crew Air Hostess Air Ticketing Agent Airport Operations Executive Airport Manager HR Recruiter Aviation Airline Customer Service Back Office Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing ExecutiveSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Around Kolkata
Customer Associate Ticketing Executive Supervisor Airlines Ground Airline Customer Service
Opening In All International & domestic Airport. JobPost - Ticket Reservation Staff, Customer Services Associate , Guest Relation ExecutiveQUALIFICATION - 12th / Graduate / Diploma.Age Limits-18 to 35years(male) & 18 to 27years(female)Skill Good Communication skill & pleasing personality.Job Type : Full Time Job Hours-8houorsSalary : 17k to 27k per monthFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; KolkataResponsibility :Ensuring the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling ticketsTAKEOFF AVIATION SLS Tower 6th floor, GP Block Salt lake Sector 5, Bidhanagar , Kolkata - 7000091Near : SDF MoreReference Person : Hr Afsari Thanks Regards HR Department
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Cargo Supervisor Security Guard Customer Relationship Ticketing Counter Staff Ticketing Staff Airlines Ground Guest Relation Executive GROUND STAFF
URGENT OPENING IN KOLKATA AIRPORT FOR GROUND HANDLING STAFF.QUALIFICATION - 12th / Graduate / Diploma.Age Limits-18 to 35 years(male) & 18 to 27 years(female)Skill Good Communication skill & pleasing personality.Job Hours-8 hoursSalary : 18000 to 27000 per monthFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; KolkataWalk-in Interview is Going on....Venue :SLS Tower 6th floor, GP Block Salt lake Sector 5, Bidhanagar , Kolkata - 7000091Near : SDF more/RDBReference Person : Hr AfsariThanksRegardsHR Department,
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Customer Associate Ticketing Executive Ground Staff
URGENT OPENING UNDER GROUND STAFF FOR DOMESTIC AIRLINESPost - Ticket Reservation Staff, Customer Services Associate QUALIFICATION - 12th / Graduate / Diploma.Age Limits-18 to 35years(male) & 18 to 27years(female)Skill Good Communication skill & pleasing personality.Job Type : Full Time Job Hours-8houorsSalary : 18k to 27k per monthFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; KolkataTAKEOFF AVIATION SLS Tower 6th floor, GP Block Salt lake Sector 5, Bidhanagar , Kolkata - 7000091Near : SDF MoreThanks Regards HR Department
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Ground Staff Ground Staff Executive Airline Ground Staff Ground Handling Staff Ground Hostess
Job Openings for 26 Airport Customer Service Associate Jobs for Freshers in Darjeeling,Kolkata,Dumka,Ranchi,Bhubaneswar,Cuttack,Behala, Kolkata,Durgapur,Guwahati,Nadia, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Bachelor of Hotel Management with Good knowledge in Ground Staff,Ground Staff Executive,Airline Ground Staff,Ground Handling Staff,Ground Hostess etc.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Around Kolkata
Product Knowledge Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for an energetic Airline Customer Service Executive to join our team in Kolkata. In this role, you will be the first point of contact for our passengers, ensuring they have a pleasant and stress-free travel experience. Key Responsibilities:- Assist Passengers: Help customers with their inquiries about flights, schedules, and bookings over the phone and in-person. This ensures they receive the information they need quickly and accurately.- Check-in Support: Manage the check-in process for passengers, including issuing boarding passes and tagging luggage, to ensure a smooth boarding experience.- Handle Complaints: Address and resolve customer complaints or issues professionally, providing effective solutions to enhance passenger satisfaction.- Promote Services: Inform customers about additional services and products we offer, encouraging them to make bookings for special amenities or upgrades.- Maintain Records: Ensure accurate documentation of customer interactions and transactions to facilitate seamless future communications.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and be open to working full-time from the office. While prior experience is not required, a passion for customer service is essential. Strong communication skills, both verbal and written, are necessary to interact positively with passengers. Additionally, candidates must be able to work in a fast-paced environment, remain calm under pressure, and display strong problem-solving abilities. Flexibility to work varying shifts, including weekends and holidays, is also expected.
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  • Fresher
  • 7.0 Lac/Yr
  • Alipore Kolkata
Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative, you will be the face of the airline, helping passengers with their travel needs and ensuring a positive experience. Your role will involve direct interaction with customers at the airport or through phone calls.Key Responsibilities:- Assist Passengers: Help travelers with flight bookings, cancellations, and changes to itineraries. You will provide clear information on procedures and options.- Provide Information: Answer customer inquiries about flight schedules, baggage policies, and other services. Your role is to ensure customers have the information they need.- Handle Complaints: Address and resolve passenger complaints or issues with empathy and professionalism. You will work to find solutions that satisfy our customers.- Check-In Support: Guide passengers through the check-in process, ensuring they understand boarding procedures and documentation needs.- Maintain Records: Keep accurate records of customer interactions and transactions. This helps in improving service and tracking customer feedback.Required Skills and Expectations:You should have excellent communication skills, both spoken and written, to interact effectively with clients. A friendly and approachable demeanor is crucial, as is the ability to remain calm in stressful situations. Being a team player is important, as you will work closely with other staff members. Basic computer skills are expected for managing bookings and handling customer inquiries. Since this is an entry-level position, we welcome freshers who have completed at least the 10th grade.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive, you will play a crucial role in ensuring the smooth operation of ground services at the airport. This position involves various responsibilities, and your attention to detail will be essential to maintaining safety and efficiency.Key Responsibilities:- Loading and Unloading Luggage: Safely handle and move passengers' baggage and cargo from the aircraft to the terminal and vice versa, ensuring it is done efficiently and securely.- Assisting Aircraft Movements: Support in guiding aircraft to and from the gate, following proper signals and instructions to prevent accidents and ensure timely departures.- Pre-Flight Checks: Conduct thorough checks on the aircraft before departure, ensuring all ground equipment is operational and that safety protocols are strictly followed.- Cleaning and Maintenance: Clean and prepare the aircraft cabin and cargo area before flight, maintaining high standards of cleanliness and hygiene.- Coordinating with Team Members: Work closely with colleagues in various roles, including ground staff and flight crew, to facilitate effective communication and coordination during busy periods.Required Skills and Expectations:Candidates should possess a high school diploma or equivalent (10th Pass). While previous experience is not mandatory, a willingness to learn and adapt to the fast-paced airport environment is essential. Strong communication skills are important for effective teamwork. Candidates should be physically fit, as the role involves lifting and moving heavy items. A focus on safety and adherence to protocols is crucial for this position.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Grooming Hospitality Interpersonal Skills Personality Development Basic Computer Skills Calm Under Pressure Cultural Awareness Listening Skills Empathy Customer Service Multitasking Conflict Resolution Problem-solving Attention to Detail Product Knowledge Resilience Sales Skills Teamwork Time Management Language Skills Computer Skills Communication Patience Adaptability Organizational Skills
Airline Customer Service Representative - Job DescriptionPosition: Airline Customer Service RepresentativeSalary Range: 4,00,000 - 8,00,000 per yearJob ResponsibilitiesAssist passengers with check-in, boarding, and flight-related queries.Handle ticketing, baggage, and reservation-related requests.Provide information about flight schedules, delays, cancellations, and boarding gates.Support passengers with baggage issues and coordinate with baggage-handling teams.Handle customer complaints and provide appropriate solutions.Assist elderly passengers, families, and passengers requiring special assistance.Verify passenger documents according to airline procedures.Maintain accurate passenger and service records.Coordinate with airport, security, ground-handling, and airline teams.Ensure a smooth and professional passenger experience.Follow airline safety, security, and customer-service policies.EligibilityMinimum 10+2 / equivalent qualification.Good English and communication skills.Customer-service and interpersonal skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work in shifts, including weekends and holidays.Salary: 4 LPA - 8 LPA, depending on the airline, experience, location, and allowances.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Airport Ground Handling Interpersonal Skills Ground Handling Passenger Handling Airport Cargo Ground Operation Ground Management Calm Under Pressure Sales Skills Air Ticketing Ticket Booking Customer Relationship
We are seeking a dedicated Airport Ticketing Executive to join our team in Kolkata. This role is ideal for individuals with up to 2 years of experience who are passionate about the travel industry and customer service.nnKey Responsibilities:nn1. Ticket Booking: Handle ticket reservations for domestic and international flights, ensuring accuracy and efficiency in booking procedures.n2. Customer Service: Assist passengers with inquiries regarding flight schedules, ticket changes, and travel policies, ensuring a positive customer experience.n3. Documentation: Prepare and check travel documents to ensure all necessary paperwork is in order before passenger travel.n4. Coordination: Work closely with airlines and other travel partners to resolve any issues related to ticketing and customer service.n5. Sales Skills: Promote additional services and upgrades to clients, enhancing their travel experience while meeting company targets.nnRequired Skills and Expectations:nnCandidates must have a minimum educational qualification of completing the 10th grade. We prefer individuals with 0-2 years of experience in ticketing or customer service roles. Strong communication skills in English and Hindi are essential. Candidates should be detail-oriented, organized, and able to work effectively in a busy environment. A readiness to collaborate as part of a team and to address customer needs promptly is also expected. This full-time position requires office presence, emphasizing the importance of professionalism and dedication to service within the airport environment.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Join our team as an Airlines Executive in Kolkata, where you will play a vital role in ensuring smooth airline operations and excellent customer service.nnIn this position, you will engage with customers, assisting them with inquiries and bookings. You will also coordinate with various airline departments to facilitate seamless travel experiences.nnKey Responsibilities:nn- Customer Interaction: Provide assistance to customers regarding flight bookings, cancellations, and inquiries, ensuring a high level of service and satisfaction.n n- Coordination: Work with different airline departments to manage flight schedules and resolve any issues that may arise, ensuring efficient operations.nn- Administrative Tasks: Maintain and update customer records and reports to help streamline service processes and improve customer experiences.nn- Information Dissemination: Educate customers about airline policies, travel procedures, and special offers, promoting awareness and understanding.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess strong communication skills. Being able to work well in a team and adapt to fast-paced environments is essential. You should demonstrate a willingness to learn and develop new skills related to airline operations. Attention to detail and a customer-oriented mindset are crucial in delivering outstanding service. Previous experience is not necessary, making this an excellent opportunity for recent graduates or individuals seeking to start their careers in the airline industry.
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Customer Service Executive

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Representative Airport Ground Staff Airport Operations Executive Airport Manager Aviation Security Airlines Executive Airline Ground Staff Airline Customer Service Airlines Ground Walk in
Deals with passenger enquiries about flight departures and arrivalsIssuance of tickets to the passenger after confirming their reservationsIssuance of Boarding Cards to Bonafide passengers after validating their photo IDTagging their baggage to the correct destination after noting down the correct baggage weightAdheres to the standard allowances given for passengers Check in Baggage and charging excessbaggage tax from passengers for baggage exceeding the standard allowanceEfficient Handling for passengers requiring special assistance like Expectant mother, Old Agepassengers, Passenger with infant/ small child and informing the Duty Officer and Manager for thesameProper reconciliation of passengers at the Boarding gates for their respective flightsSupervises the Baggage Loading/Offloading of the respective flights thereby ensures that correctbaggage are loaded in the flightEnsures the baggage are offloaded from the flight for passenger who is not traveling on that flightVerifies the position of Transit Passengers and inform Duty OfficersFollow Company Policy onGrooming and Uniforms StandardsAlcohol and Drug ConsumptionEnsures that Staff follow the policies and procedures as per Companys Airport Services ManualEnsures that Ramp equipment are effectively use for quick turnaround of aircraftEnsures during flight arrivals that baggage are properly kept on the arrival BeltEnsures a proper complained/report is filed for passengers lost or missing baggageEnsures that correct passenger/baggage/cargo count along with the fuel figure is passed to the Loadand Trim Staff for preparation of Load Sheet.Ensures that all Operational communication( written or verbal) are action promptlyEnsures that staff should report as per the reporting time rosteredEnsures that Staff should follow correct procedures for Carriage of Arms and Ammunition, etc.For more details kindly contact to HR team
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Airport Ground Staff

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Ground Staff Airport Manager Airport Representative Airport Operations Executive Airport Staff Aviation Security Aviation Trainer Airline Ground Staff Airline Customer Service Airlines Cabin Crew Airlines Executive Airlines Ground Walk in
This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.
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Airport Ground Staff Air Hostess Cabin Crew Ground Staff Air Ticketing Airline Customer Service Airport Manager Aviation Security Airlines Executive
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India
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Ground Staff Air-ticketing Cabin Crew Data Entry Operator Computer Operator Accountant Back Office Coordinator HR Executive Air Hostess Airport Manager Airline Customer Service Aviation Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing ExecutiveSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This WhatsApp No.ThanksRegards/Aviation Team
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Support Good Communication Tele Representative Problem-solving Listening Skills Teamwork Customer Service Time Management Computer Skills
We are seeking a motivated Airline Customer Service Representative to join our team in Kolkata. This role is suitable for freshers with a passion for helping people and a desire to thrive in a dynamic environment.Key Responsibilities:- Assist Passengers: Greet and assist customers at check-in, boarding, and during their travel to ensure a pleasant experience.- Manage Inquiries: Address customer questions and concerns via phone, email, or in person, providing accurate information regarding flights, bookings, and airline policies.- Handle Reservations: Help customers with flight bookings, changes, and cancellations, ensuring a smooth reservation process.- Problem Resolution: Quickly and effectively resolve issues related to delayed flights, lost luggage, and other travel-related problems to maintain customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions to support service quality and performance metrics.Required Skills and Expectations:Candidates should possess strong communication skills in English and Hindi, both spoken and written. A friendly demeanor and a willingness to assist customers are essential for success in this role. Basic computer skills are necessary for handling reservations and customer inquiries. Freshers who are enthusiastic and show a commitment to learning will thrive in this supportive environment. Adaptability and patience are important as customer service representatives often encounter a variety of situations and must remain calm under pressure. A minimum education level of 12th pass is required for applicants. If you have any queries, you can contact this number- +91 9147329961 (Send your CV/Resume this WhatsApp number)
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Customer Manager Staff Management Passenger Support Ground Manager Good Communication Skills Problem Solving Airline Customer Service Airport Supervisor
As a Hospitality Executive in Kolkata, India, you will be responsible for providing excellent customer service, handling guest inquiries, and ensuring guest satisfaction. You will assist in booking reservations, managing check-ins and check-outs, and addressing any guest concerns promptly and professionally.Key responsibilities include greeting guests, answering phone calls, responding to emails, and assisting with room service requests. You will also be responsible for maintaining cleanliness in the lobby and common areas, as well as coordinating with other departments to ensure a seamless guest experience.To excel in this role, you must have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A friendly and professional attitude is essential to create a positive impression on guests. Prior hospitality experience is a plus, but not required. A high school diploma or equivalent is necessary for this position.
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Hiring for 20 Airport Ramp Executive Jobs in Kolkata, Howrah, Hooghly, Nadia, Bardhaman, Darjeeling, Kalimpong, Malda, Jhargram, Jharsuguda, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking a motivated Airlines Executive to join our team in Kolkata. This entry-level position is perfect for individuals who are looking to start their career in the aviation industry.Key Responsibilities:1. Customer Service: Assist passengers with inquiries, providing information about flight schedules, ticket bookings, and airport services to ensure a positive travel experience.2. Ticketing and Reservations: Handle ticket bookings, changes, and cancellations accurately while ensuring compliance with airline policies and procedures.3. Check-in Support: Guide passengers through the check-in process, ensuring that all necessary documents are verified and baggage is checked in securely.4. Problem Resolution: Address any issues or complaints raised by passengers promptly and efficiently, working to find suitable solutions to enhance customer satisfaction.5. Communication: Maintain clear communication with team members and airline personnel to ensure smooth operations and coordination in all customer-related processes.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to effectively interact with customers. A detail-oriented mindset is necessary for managing ticketing and reservations. Basic knowledge of the airline industry is a plus, but not mandatory. Applicants should be adaptable and able to work in a dynamic environment. A commitment to teamwork and customer satisfaction is essential for success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is perfect for individuals who enjoy interacting with people and ensuring guests have a pleasant experience at the airport.The key responsibilities include:- Guest Assistance: Provide exceptional support to guests by addressing inquiries, offering information about services, and guiding them through airport facilities.- Check-In Support: Assist guests during check-in processes to ensure a smooth and efficient experience.- Issue Resolution: Actively listen to guest concerns and work to resolve any issues related to their travel experience promptly and professionally.- Information Dissemination: Keep guests informed about flight schedules, boarding procedures, and airport amenities to enhance their travel experience.- Feedback Collection: Gather feedback from guests to understand their needs better and assist in improving service delivery.To succeed in this role, candidates should possess strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is crucial, as well as the ability to stay calm under pressure. Being a team player with a positive attitude will be essential for collaborating effectively with colleagues. Previous experience is not required, making this an excellent opportunity for those eager to start their career in the hospitality industry. Applicants must have completed at least the 10th grade.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Representative to join our team in Kolkata. This role is ideal for individuals who have completed their 10th grade and are eager to start a career in the airport and travel industry. The position requires no prior experience, making it a great opportunity for recent graduates.Key Responsibilities:- Greeting Passengers: Welcome passengers at the airport and provide them with information regarding flight schedules, services, and other inquiries.- Assisting with Check-ins: Help passengers during the check-in process by ensuring they have the correct documents and boarding passes.- Handling Baggage: Aid passengers with their baggage, including checking in their luggage and guiding them to baggage claim areas.- Providing Directions: Give clear directions to passengers regarding airport facilities such as lounges, restrooms, and boarding gates.- Resolving Issues: Address and resolve any passenger concerns or issues that may arise, ensuring a positive travel experience.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential to effectively interact with passengers and provide assistance.- Customer Service Orientation: A friendly attitude and willingness to help are crucial for creating a pleasant experience for travelers.- Attention to Detail: Ability to accurately handle information and paperwork, ensuring all processes comply with regulations.- Team Player: Working well with colleagues and airport staff is important to maintain smooth operations.- Problem-Solving Ability: Quick thinking and proactive problem-solving skills are necessary to handle unexpected situations.Join us to become a vital part of the air travel experience!
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