14

Airline Customer Service Representative 12th Pass Jobs in Patna

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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Patna
Excel MS Word Computer Operator Back Office Executive Front Office Executive Microsoft Office Customer Service Ground Staff Airport Ground Staff Cargo Staff Lugge Ground Operation Hospitality Executive Aviation Security Guard Airline Operations Airline Ground Staff
We are looking for a dedicated Front Office Executive to join our team in Patna. This is a full-time role ideal for candidates with 0 to 2 years of experience who have completed their 12th grade.nnKey responsibilities include managing incoming calls and greeting visitors warmly, ensuring a welcoming atmosphere. You will also handle administrative tasks like scheduling appointments and organizing the front office area for efficiency. Maintaining accurate records and responding to inquiries in a timely manner are crucial parts of this position.nnThe ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with clients and colleagues. Strong organizational abilities will help you manage multiple tasks and maintain an orderly front office. A customer-centric attitude is essential to provide exceptional service to visitors and callers. nnIn addition, basic computer skills are necessary for managing emails and handling data entry, while a professional demeanor will reflect positively on our organization. We expect you to be proactive, show initiative, and contribute to a positive team environment. This role will provide you with valuable experience in a dynamic work setting, suitable for those looking to grow in the field of office management.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna
Positive Attitude Documentation Aviation Quick Learner Good Communication Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Good Management Cargo Handling Ground Operation Airport Cargo Air Cargo
SHARE YOUR RESUME 8282965559nJoin our team as an Air Cargo Executive in Patna, India. This entry-level position is perfect for recent graduates or those looking to start a career in the air cargo industry. nnAs an Air Cargo Executive, you will play a key role in ensuring the smooth operation of air freight services, facilitating efficient cargo movement.nnKey responsibilities include:nn- Cargo Handling: Ensure that all cargo is handled properly and efficiently, coordinating with team members to maintain workflow.n- Documentation Preparation: Prepare and manage necessary shipping documentation to comply with regulations and facilitate timely deliveries.n- Customer Communication: Act as a point of contact for clients, addressing inquiries and providing updates on cargo status to enhance customer satisfaction.n- Inventory Management: Monitor cargo inventories, updating records accurately to ensure clear tracking of shipments.nnTo succeed in this role, candidates should possess strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Proficiency in basic computer skills is essential for managing documentation and reports. A team-oriented mindset and a willingness to learn are also important, as you will be collaborating with colleagues to ensure operational efficiency. nnThis position is ideal for those eager to gain experience in logistics and air cargo operations.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Patna
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking an enthusiastic Airlines Executive to join our team in Patna, India. This full-time position is ideal for candidates with 0 to 2 years of experience and requires at least a 10th-grade education.nnKey Responsibilities:nn- Customer Service: You will assist passengers with their travel needs, including booking tickets, providing flight information, and addressing inquiries to ensure a positive travel experience.n n- Flight Coordination: You will help manage flight schedules and assist in coordinating check-in processes, ensuring that all procedures run smoothly and efficiently.nn- Administrative Support: This role involves maintaining accurate records and documentation related to flights and passengers, ensuring compliance with airline policies and procedures.nn- Problem Resolution: You will address and resolve any issues that arise during the travel process, demonstrating professionalism and empathy to maintain customer satisfaction.nnRequired Skills and Expectations:nnCandidates should have strong communication skills and the ability to work effectively in a team environment. Attention to detail is crucial, as you will be handling sensitive information and managing various tasks simultaneously. A proactive approach to problem-solving and the ability to remain calm under pressure will be essential. Additionally, candidates must be willing to work from the office and commit to a full-time schedule. Prior experience in customer service or a similar role will be beneficial but is not mandatory.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Patna
Product Knowledge Calm Under Pressure Cultural Awareness Listening Skills Customer Service Conflict Resolution Language Skills Empathy Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Patna, India. This entry-level position is ideal for individuals who are passionate about delivering great customer experiences in the airline industry.Key Responsibilities:1. Customer Assistance: Help passengers with inquiries regarding flight schedules, bookings, and cancellations. Provide accurate information and resolution to enhance customer satisfaction.2. Ticketing Support: Assist customers in purchasing tickets and make necessary changes to bookings. Ensure all transactions are handled efficiently and accurately.3. Problem Resolution: Address and resolve any issues or complaints that arise during the travel process. Maintain a calm demeanor and provide effective solutions to ensure a positive experience for passengers.4. Flight Information Management: Keep passengers updated on flight status, gate changes, and delays. Communicate important updates clearly and promptly to keep travelers informed.5. Collaboration: Work closely with other team members and departments to ensure smooth operations. Maintain effective communication with airline staff and other stakeholders.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable attitude is essential, along with the ability to multitask in a fast-paced environment. Basic computer skills and attention to detail are necessary to manage ticketing and customer inquiries efficiently. Candidates must be willing to work full-time from the office, demonstrating dedication and a commitment to excellent customer service.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are seeking a motivated Airline Customer Service Representative to join our team in Patna, India. This role is perfect for individuals who enjoy helping others and have a passion for the airline industry. As a representative, you will provide excellent service to our customers.Key Responsibilities:1. Assist Passengers: Welcome travelers at the check-in counters, answer their queries, and guide them through the check-in process. This includes handling their luggage and ensuring they understand their flight details.2. Manage Bookings: Help customers make, change, or cancel flight reservations. You will use our booking systems to provide accurate information and ensure a smooth experience.3. Resolve Issues: Address passenger complaints and concerns promptly and professionally. Your goal will be to find solutions that satisfy customers while adhering to company policies.4. Provide Flight Information: Inform passengers about flight schedules, delays, and gate changes. Keeping customers updated ensures they are well-informed throughout their travel experience.5. Maintain Records: Document interactions with customers in the system. This helps in managing customer accounts and improves service quality.Required Skills and Expectations:Candidates should have a minimum education of 12th grade and should be comfortable using computers for booking and record-keeping. Excellent communication skills in English and an eagerness to help people are essential. A positive attitude, patience, and problem-solving skills will greatly help in providing exceptional customer service. Prior experience in customer service is a plus, but not mandatory.
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Airport Ramp Executive || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Patna
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative based in Patna, you will play a vital role in ensuring a positive experience for airline passengers. This position is ideal for individuals looking to start their career in the airline industry.Key Responsibilities:- Assist Passengers: Greet and help passengers with their travel inquiries, ensuring they have a pleasant experience from the moment they arrive at the airport.- Manage Reservations: Handle booking changes, cancellations, and ticketing processes, providing accurate information and assistance to passengers.- Address Complaints: Listen to passenger concerns and resolve issues effectively, maintaining a calm and professional demeanor.- Provide Information: Educate passengers about flight schedules, baggage policies, and airport services, ensuring they are well-informed.- Check-In Support: Assist passengers with the check-in process, guiding them through the necessary steps and ensuring timely boarding.Required Skills and Expectations:Candidates should possess excellent communication skills and be friendly and approachable. A keen attention to detail is essential for managing reservations and addressing passenger needs accurately. Problem-solving abilities and a customer-centric attitude are necessary to handle complaints effectively. Since the role requires direct interaction with passengers, candidates must be comfortable working in a fast-paced environment. While no previous experience is required, a willingness to learn and adapt is highly valued. A minimum educational qualification of 10th pass is needed to apply for this position.
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Fresher hiring for Air Ticketing Executive

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
- Greet and assist passengers: Airport Ticketing Staff are responsible for greeting passengers at the airport, answering their queries, and assisting them with ticketing and boarding procedures.- Process ticket sales: This role involves selling tickets to passengers, processing payments, and issuing boarding passes in a timely and efficient manner.- Handle customer inquiries: Airport Ticketing Staff must address customer inquiries and complaints professionally, providing accurate information and resolving issues to ensure passenger satisfaction.- Coordinate with airline staff: This position requires collaboration with airline employees to ensure smooth operations, including coordinating boarding procedures, baggage handling, and flight schedules.- Maintain ticketing equipment: Airport Ticketing Staff are responsible for operating and maintaining ticketing equipment, such as computers and printers, to facilitate ticket sales and check-in processes.- Assist with boarding procedures: This role involves assisting passengers with boarding procedures, including checking passports, issuing boarding passes, and directing passengers to their boarding gates.Required skills and expectations:- Excellent communication skills to interact with passengers and airline staff effectively.- Strong customer service skills to address inquiries and resolve issues promptly.- Basic computer skills to operate ticketing equipment and process payments efficiently.- Knowledge of airport procedures and airline operations to assist passengers effectively.- Ability to work in a fast-paced environment and adapt to changing circumstances.
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Customer Relationship Personality Development Airline Operations Airline Customer Service Aviation Communication Skills Good Communication Skills Passenger Service
We are looking for 28 Airlines Executive Posts in Hyderabad, Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar Sector 25, Chandigarh, Shimla, Srinagar, with deep knowledge in Customer Relationship, Personality Development, Airline Operations, Airline Customer Service, Aviation, Communication Skills, Good Communication Skills, Passenger Service and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Sc
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and Service Good Communication Skills Basic Computer Skills Aviation Customer Support
Airline Ramp Executives are responsible for overseeing the safe and efficient operation of airline ground services and ensuring that all ground handling activities are completed in a timely manner. Key Responsibilities:1. Coordinating and supervising ground handling operations, including aircraft loading and unloading, baggage handling, and aircraft servicing.2. Ensuring compliance with all safety regulations and protocols.3. Communicating with airline crew members and ground handling staff to coordinate operational activities.
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Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.
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Aviation Ground Staff Customer Service Walk in
Dear Candidate, Greeting for the day! We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer Key Responsibilities Welcome passengers on board and directing them to their seats. Providing Information and safety procedures to the passengers Checking all seat belts and galleys are secure prior to take-off. Making announcements on behalf of the pilot and answering questions during the flight Serving meals and refreshments; Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination.
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Airline Customer Service

Sinha Paribar Private Limited

Good Communication Cabin Crew Airline Executive Air Ticketing Executive Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
Urgent Hiring Vacancy for Ground Staff In Kolkata AirportJob Role : Ground Staff / AUP / CSA / Checking Staff / Cargo Supervisor/Excitative Urgent Hiring Air-Ticketing Officer & Passport Checking Officer 10th & 12th pass fresher We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance EngineerPerks :1. PF + ESI2. Over Time with Accommodation4.Good Communication Skills & pleasing personality5.Educational Qualification : 10th & 12th passSkills :1) Grooming Knowledge.2) Hard Working Mentality3) Good Communication Skills Candidates have all valid Documents.Documents : Pan Card, Aadhar Card .Location : KolkataSalary Package : Rs.17000/- to Rs.28000/-(In Hand)Vacancy : Kolkata (CCU) Airport only.Perks : PF, Mediclaim , OT, Cab, Incentive ,TA, DA, & other allowances as per company norms.Who can Apply : Male & Female both can Apply.Walk in Interview Venue : KolkataCandidates can send his/her CV abovethis No.Note : Direct Company Interview (No Charges applicable).Selection & Rejection depends on Interview Score.Walk In Interview Ground Staff 2021 Kolkata Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply..
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Good Communication Customer Service Associate Ground Staff Cabin Crew Airline Executive
We are hiring CSA/Ground Staff . Ground Staff ensures the safety and comfort of passengers. Assisting passengers by answering questions, providing directions, or attending to their other needs. This includes helping passengers with inquiries about delayed or lost baggage. Taking reservations from passengers who call in. Assisting passengers with luggage check-ins at the ticket counter.Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.Age: Female: 18-28 years; Male: 18-30 YearsRoles and Responsibilities:Interested candidates contact Hr : ( 9647''402''936 ) Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Assisting passengers with luggageLoading and unloading bagsHeight: Minimum 5 feetQualification: Minimum 8th pass/10th pass for Male and minimum 12th pass for Female,No scar & visible tattooGood or Average communication skillEyesight normalDuty hrs: 8hrsSalary: Rs 21,000/- to 23,000/-Interested candidates contact Hr :
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Patna. This is a full-time position that involves working from our office. As the first point of contact for our customers, you will play a vital role in ensuring their travel experience is smooth and enjoyable.Key Responsibilities:- Assist Customers with Inquiries: Respond to customer questions regarding flights, bookings, and policies, providing accurate information to help them make informed decisions.- Handle Check-Ins: Facilitate the check-in process for passengers, ensuring all necessary procedures are followed for a seamless experience.- Manage Reservations: Help customers with flight bookings and modifications, ensuring all changes are accurately processed and confirmed.- Address Customer Complaints: Listen to customer issues and resolve them promptly and effectively, aiming for high customer satisfaction.- Support Baggage Handling: Assist passengers with baggage queries and ensure all relevant information is communicated regarding lost or delayed luggage.Required Skills and Expectations:- Effective Communication: Strong verbal and written communication skills are essential to interact with customers and provide clear information.- Problem-Solving Skills: Ability to think quickly and resolve issues efficiently, ensuring customer satisfaction.- Team Player: Collaborate well with colleagues and contribute positively to the team environment.- Attention to Detail: Ensure all tasks are completed accurately, minimizing errors, especially in bookings and customer information.- Basic Computer Skills: Familiarity with computer applications and systems for managing customer data and bookings is preferred.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Airline Operations Airlines Executive Airline Customer Service Airlines Cabin Crew Airline Customer Service Representative Airline Ground Staff
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boardingCustomer service at countersBaggage scanning tag printingHelping passengers at gatesCoordination with security airlinesEligibility-10th 12th Pass and AboveAge - 18 37 MaleAge - 18 30 Female Fresher Welcome Good communicationSalary -18000 35000 + PF + ESIC + Overtime + Travel Allowance
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  • Fresher
  • 12.0 Lac/Yr
  • Patna
Airline Operations Airline Supervisor Airline Customer Service Airlines Transition Captain Airline Ground Staff Airlines Cabin Crew Ground Staff Executive Ground Handling Staff Ground Staff Airport Ground Staff
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boardingCustomer service at countersBaggage scanning tag printingHelping passengers at gatesCoordination with security airlinesEligibility-10th 12th Pass and AboveAge - 18 37 MaleAge - 18 30 Female Fresher Welcome Good communicationSalary -18000 35000 + PF + ESIC + Overtime + Travel AllowanceJob Location -Kolkata Airport - Patna Airport - Ranchi Airport - Bhubaneswar AirportHow to Apply -Candidates can directly call or WhatsApp - 8478819181
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking a motivated Airlines Executive to join our team in Patna, India. This entry-level position is perfect for individuals passionate about the airline industry and eager to start their careers.Key Responsibilities:1. Customer Interaction: You will greet and assist passengers, ensuring a positive travel experience by answering their queries and providing information about flight schedules, services, and policies.2. Ticketing and Reservations: You will help customers with ticket bookings, changes, and cancellations using our reservation systems, ensuring accuracy and efficiency.3. Handling Complaints: You will address any passenger complaints or concerns calmly and professionally, working towards a satisfactory resolution while following company guidelines.4. Administrative Support: You will assist with daily operational tasks, including data entry and documentation, which are essential for smooth operations.5. Team Collaboration: You will work closely with colleagues to ensure seamless service delivery and support each other in meeting departmental goals.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education. Strong communication skills are essential, as you will be dealing with diverse customers. A friendly and helpful attitude is crucial for providing excellent customer service. Basic computer skills are necessary for managing reservations and administrative tasks. Being a quick learner and a team player will help you thrive in this dynamic environment. As this is an entry-level role, no prior experience is required, making it an ideal starting point for your career in the aviation sector.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests at the airport. Your responsibilities will include:- Welcoming Guests: Greet and assist guests upon their arrival at the airport, providing a warm and friendly atmosphere.- Providing Information: Offer clear information about flight schedules, gate locations, and airport services to help guests navigate easily.- Handling Requests: Address and fulfill guest requests efficiently, whether it involves guiding them to services or resolving their concerns.- Assisting with Check-In: Support guests with the check-in process, ensuring they have all necessary documents ready and that their needs are met.- Coordinating with Staff: Work closely with other airport staff, including security and ground services, to ensure smooth operations and guest satisfaction.We expect candidates to have the following skills:- Communication Skills: Strong verbal communication skills are essential to interact effectively with guests from diverse backgrounds.- Customer Service Orientation: A passion for helping others and a commitment to providing excellent customer service is crucial for this role.- Problem-Solving Ability: Ability to think on your feet and come up with quick solutions when challenges arise.- Team Player: Willingness to collaborate with colleagues to enhance overall guest experience.Candidates should have completed at least 10th grade and have 0 to 1 year of experience in customer service or a related field. A positive attitude and professional appearance are essential for this role.
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  • Fresher
  • 5.5 Lac/Yr
  • Patna
Passenger Handling Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Patna, you will be the first point of contact for passengers, ensuring they have a smooth and enjoyable experience at the airport. This full-time role is perfect for freshers who are eager to develop their customer service skills in a dynamic environment.Key Responsibilities:- Welcome Guests: Greet passengers warmly as they arrive and assist them with any inquiries or needs they may have.- Assist with Check-in and Boarding: Provide guidance during the check-in process, ensuring that guests understand procedures and have all necessary documentation.- Manage Customer Queries: Address passenger concerns promptly and professionally, providing accurate information and solutions to enhance their travel experience.- Coordinate with Airlines: Work closely with airline staff to facilitate a seamless experience for guests, including managing any special requests.- Promote Services: Share information about airport facilities and services available to guests, including lounges, shops, and dining options to enhance their airport experience.Required Skills and Expectations:Candidates must possess excellent communication skills, with a friendly and approachable demeanor. Basic computer skills are essential for handling check-in systems and customer databases. A customer-oriented mindset and the ability to resolve issues swiftly are important for this role. Freshers should show a willingness to learn and adapt to a fast-paced work environment, ensuring every guest feels valued and assisted during their journey.
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for a dedicated Airlines Executive to join our team in Patna. This is a full-time position ideal for candidates with 0 to 1 year of experience and a minimum education of 10th pass. You will play a vital role in the airline industry by fulfilling various duties related to customer service and operations.Key Responsibilities:- Customer Support: You will assist customers with inquiries, helping them with ticket bookings, and providing information about flight schedules and services.- Processing Bookings: You will handle ticket reservations and cancellations accurately, ensuring all transactions are recorded properly in the system.- Coordination with Departments: You will work closely with other departments, such as ground staff and customer service teams, to ensure a smooth travel experience for passengers.- Handling Customer Complaints: You will address customer complaints and concerns efficiently, striving to resolve issues to maintain high satisfaction levels.- Promoting Airline Services: You will inform customers about additional services, promotions, and travel packages offered by the airline.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with customers and team members.- Basic computer skills are necessary for managing bookings and using airline reservation systems.- A positive attitude and a willingness to learn are important for adapting to the fast-paced environment of the airline industry.- Being detail-oriented will help you ensure accuracy in ticket processing and customer information.- Flexibility to work in shifts, including evenings and weekends, is expected to meet operational needs.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- Customer Service: Greet and assist passengers as they check in or board flights, providing them with information and answering their questions to enhance their travel experience.- Check-In Processing: Handle check-in procedures by verifying passenger documentation and issuing boarding passes, ensuring that everything is accurate and efficient.- Passenger Assistance: Help passengers with special needs, such as the elderly or those with disabilities, ensuring they receive the help they require to travel comfortably.- Coordination with Airlines: Liaise between passengers and airlines to communicate flight schedules, delays, or cancellations, helping manage passenger expectations.- Handling Queries and Complaints: Address any concerns or complaints from travelers promptly and professionally, ensuring that issues are resolved to maintain customer satisfaction.- Security Procedures: Follow all airport security regulations diligently, assisting in maintaining the safety and security of passengers and staff.To succeed in this role, candidates should possess the following skills:- Strong communication skills in both verbal and written formats, ensuring clear interaction with passengers and team members.- Good organizational abilities, allowing for efficient handling of multiple tasks and responsibilities.- A friendly and approachable demeanor, promoting a positive atmosphere in a busy airport environment.- Basic knowledge of airport operations is a plus, but not mandatory as on-the-job training will be provided. Candidates should be enthusiastic and willing to work in a fast-paced environment, ready to adapt to changing situations as the airport operates continuously.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Personality Development Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Basic Computer Skills
We are looking for a dedicated Airlines Executive to join our team in Patna. This position is ideal for individuals who are enthusiastic about the travel industry and are looking to start their careers in aviation.Key Responsibilities:- Customer Service: Provide excellent support to passengers, helping them with flight bookings, cancellations, and any travel inquiries to ensure a smooth travel experience.- Flight Coordination: Assist in coordinating flight schedules and managing check-in processes, making sure that passengers and baggage are processed efficiently.- Sales Support: Help promote and sell airline tickets and packages, working towards meeting sales targets and contributing to business growth.- Problem Resolution: Address any issues or concerns that customers may have, using effective communication to resolve problems promptly.- Documentation Management: Maintain and organize necessary paperwork related to ticketing, check-ins, and travel regulations, ensuring everything is accurate and up-to-date.Required Skills and Expectations:Candidates should have a passion for travel and customer service, with strong communication skills to interact effectively with passengers. Attention to detail is crucial for managing bookings and documentation. Basic computer skills are necessary for handling tickets and flight schedules. A team-oriented mindset is important to collaborate with colleagues and achieve common goals. Prior experience is not required, but a willingness to learn and adapt in a fast-paced environment is essential. A tenth-grade education is sufficient for this role.
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are looking for 18 Airport Ramp Executive Posts in Kolkata, Kolkata South, Kolkata, Around Kolkata, Calcutta Greens, Kolkata, Patna, Nadia, Howrah, Hooghly, South 24 Parganas, North 24 Parganas, with deep knowledge in Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Tech ... contact - 9123096014
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We have vacant of 150 Airport Representative Jobs in Kolkata, Darjeeling, Patna, Bhubaneswar, Kalimpong, Siliguri, Agartala, Aurangabad, Jhargram, Jharsuguda, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.
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