Array ( [0] => airline-customer-service-representative [1] => patna ) Airline Customer Service Representative 10th Pass Fresher Jobs in Patna
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Airline Customer Service Representative 10th Pass Fresher Jobs in Patna

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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative based in Patna, you will play a vital role in ensuring a positive experience for airline passengers. This position is ideal for individuals looking to start their career in the airline industry.**Key Responsibilities:**- **Assist Passengers:** Greet and help passengers with their travel inquiries, ensuring they have a pleasant experience from the moment they arrive at the airport.- **Manage Reservations:** Handle booking changes, cancellations, and ticketing processes, providing accurate information and assistance to passengers.- **Address Complaints:** Listen to passenger concerns and resolve issues effectively, maintaining a calm and professional demeanor.- **Provide Information:** Educate passengers about flight schedules, baggage policies, and airport services, ensuring they are well-informed.- **Check-In Support:** Assist passengers with the check-in process, guiding them through the necessary steps and ensuring timely boarding.**Required Skills and Expectations:**Candidates should possess excellent communication skills and be friendly and approachable. A keen attention to detail is essential for managing reservations and addressing passenger needs accurately. Problem-solving abilities and a customer-centric attitude are necessary to handle complaints effectively. Since the role requires direct interaction with passengers, candidates must be comfortable working in a fast-paced environment. While no previous experience is required, a willingness to learn and adapt is highly valued. A minimum educational qualification of 10th pass is needed to apply for this position.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills
As an Airport Operations Executive, you will play a vital role in ensuring smooth daily airport operations in Patna. You will assist with various tasks related to passenger and flight handling, contributing to an efficient and pleasant travel experience.Key responsibilities include:1. **Passenger Assistance**: You will greet travelers, assist with check-in procedures, and provide information regarding flights, gates, and boarding times to ensure a seamless journey.2. **Flight Coordination**: Monitoring flight schedules and communicating any changes to passengers and staff is crucial. You will help coordinate activities related to arrivals and departures.3. **Baggage Handling**: You will help manage baggage processes, ensuring that luggage is efficiently tracked and delivered to the correct flights and destinations.4. **Safety Compliance**: Adhering to safety protocols and regulations is essential. You will assist in ensuring that all operations comply with airport safety standards to maintain a secure environment.5. **Customer Service**: Providing excellent customer service is key. You will address passenger queries and resolve issues promptly, enhancing the overall airport experience.Required skills and expectations include being detail-oriented, possessing strong communication abilities, and having a friendly demeanor. The ideal candidate should be able to work independently and in a team, showing flexibility to adapt to changing situations. A positive attitude and willingness to learn will help you succeed in this dynamic airport environment.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Patna
Airline Operations Airline Customer Service Representative
- Assist customers with booking flights, changing reservations, and resolving issues related to their travel plans: As an Airline Customer Service Representative, you will be responsible for providing excellent customer service to passengers by assisting them with various aspects of their journey, such as booking tickets, making changes to existing reservations, and addressing any concerns or problems they may have.- Answer customer inquiries via phone, email, and in-person: You will be required to respond to customer queries promptly and professionally through various communication channels, ensuring that their questions are answered and issues are resolved in a timely manner.- Handle customer complaints and escalate to management when necessary: In this role, you will need to manage customer complaints effectively by listening to their concerns, finding solutions to their problems, and escalating issues to higher management if needed to ensure customer satisfaction.- Provide information on flight schedules, fares, and policies: It is essential to have a thorough understanding of the airline's services, including flight schedules, ticket prices, and company policies, in order to provide accurate and helpful information to customers.Skills and Expectations:- Strong communication skills: You must be able to communicate clearly and effectively with customers to understand their needs and provide assistance.- Customer-oriented attitude: Being customer-focused and empathetic is crucial for this role to ensure a positive experience for passengers.- Ability to work under pressure: The airline industry can be fast-paced and demanding, so the ability to work well under pressure and handle stressful situations is essential.- Basic computer skills: Proficiency in using computer systems and software is necessary to assist customers with booking flights and accessing information.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Service Representative Customer Service Professional Customer Service Specialist Customer Care Representative Customer Support Representative Customer Service Customer Agent Customer Care Agent Airport Ticketing Ground Staff Ground Staff Executive
As an Airport Supervisor, you will be responsible for overseeing various airport operations and ensuring smooth functioning of day-to-day activities. Your key responsibilities will include managing airport staff, coordinating passenger support services, handling ground operations, and supervising airline ticketing and cargo operations. You will also be required to ensure excellent customer service, resolve issues efficiently, and communicate effectively with both staff and passengers. To excel in this role, you should have good communication skills, a strong ability to problem solve, and experience in customer management. Additionally, you must possess a high school diploma or equivalent qualification and have up to 5 years of experience in the aviation industry. Your role will be crucial in maintaining the efficiency and safety of airport operations, making your contribution essential to the overall success of the airline industry.
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Fresher hiring for Air Ticketing Executive

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
- Greet and assist passengers: Airport Ticketing Staff are responsible for greeting passengers at the airport, answering their queries, and assisting them with ticketing and boarding procedures.- Process ticket sales: This role involves selling tickets to passengers, processing payments, and issuing boarding passes in a timely and efficient manner.- Handle customer inquiries: Airport Ticketing Staff must address customer inquiries and complaints professionally, providing accurate information and resolving issues to ensure passenger satisfaction.- Coordinate with airline staff: This position requires collaboration with airline employees to ensure smooth operations, including coordinating boarding procedures, baggage handling, and flight schedules.- Maintain ticketing equipment: Airport Ticketing Staff are responsible for operating and maintaining ticketing equipment, such as computers and printers, to facilitate ticket sales and check-in processes.- Assist with boarding procedures: This role involves assisting passengers with boarding procedures, including checking passports, issuing boarding passes, and directing passengers to their boarding gates.Required skills and expectations:- Excellent communication skills to interact with passengers and airline staff effectively.- Strong customer service skills to address inquiries and resolve issues promptly.- Basic computer skills to operate ticketing equipment and process payments efficiently.- Knowledge of airport procedures and airline operations to assist passengers effectively.- Ability to work in a fast-paced environment and adapt to changing circumstances.
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Customer Relationship Personality Development Airline Operations Airline Customer Service Aviation Communication Skills Good Communication Skills Passenger Service
We are looking for 28 Airlines Executive Posts in Hyderabad, Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar Sector 25, Chandigarh, Shimla, Srinagar, with deep knowledge in Customer Relationship, Personality Development, Airline Operations, Airline Customer Service, Aviation, Communication Skills, Good Communication Skills, Passenger Service and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Sc
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Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
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and Service Good Communication Skills Basic Computer Skills Aviation Customer Support
Airline Ramp Executives are responsible for overseeing the safe and efficient operation of airline ground services and ensuring that all ground handling activities are completed in a timely manner. Key Responsibilities:1. Coordinating and supervising ground handling operations, including aircraft loading and unloading, baggage handling, and aircraft servicing.2. Ensuring compliance with all safety regulations and protocols.3. Communicating with airline crew members and ground handling staff to coordinate operational activities.
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Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.
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Aviation Ground Staff Customer Service Walk in
Dear Candidate, Greeting for the day! We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer Key Responsibilities Welcome passengers on board and directing them to their seats. Providing Information and safety procedures to the passengers Checking all seat belts and galleys are secure prior to take-off. Making announcements on behalf of the pilot and answering questions during the flight Serving meals and refreshments; Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination.
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Airline Customer Service

SINHA PARIBAR PRIVATE LIMITED

Good Communication Cabin Crew Airline Executive Air Ticketing Executive Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
Urgent Hiring Vacancy for Ground Staff In Kolkata AirportJob Role : Ground Staff / AUP / CSA / Checking Staff / Cargo Supervisor/Excitative Urgent Hiring Air-Ticketing Officer & Passport Checking Officer 10th & 12th pass fresher We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance EngineerPerks :1. PF + ESI2. Over Time with Accommodation4.Good Communication Skills & pleasing personality5.Educational Qualification : 10th & 12th passSkills :1) Grooming Knowledge.2) Hard Working Mentality3) Good Communication Skills Candidates have all valid Documents.Documents : Pan Card, Aadhar Card .Location : KolkataSalary Package : Rs.17000/- to Rs.28000/-(In Hand)Vacancy : Kolkata (CCU) Airport only.Perks : PF, Mediclaim , OT, Cab, Incentive ,TA, DA, & other allowances as per company norms.Who can Apply : Male & Female both can Apply.Walk in Interview Venue : KolkataCandidates can send his/her CV abovethis No.Note : Direct Company Interview (No Charges applicable).Selection & Rejection depends on Interview Score.Walk In Interview Ground Staff 2021 Kolkata Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply..
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Good Communication Customer Service Associate Ground Staff Cabin Crew Airline Executive
We are hiring CSA/Ground Staff . Ground Staff ensures the safety and comfort of passengers. Assisting passengers by answering questions, providing directions, or attending to their other needs. This includes helping passengers with inquiries about delayed or lost baggage. Taking reservations from passengers who call in. Assisting passengers with luggage check-ins at the ticket counter.Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.Age: Female: 18-28 years; Male: 18-30 YearsRoles and Responsibilities:Interested candidates contact Hr : ( 9647''402''936 ) Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Assisting passengers with luggageLoading and unloading bagsHeight: Minimum 5 feetQualification: Minimum 8th pass/10th pass for Male and minimum 12th pass for Female,No scar & visible tattooGood or Average communication skillEyesight normalDuty hrs: 8hrsSalary: Rs 21,000/- to 23,000/-Interested candidates contact Hr :
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Patna. This is a full-time position that involves working from our office. As the first point of contact for our customers, you will play a vital role in ensuring their travel experience is smooth and enjoyable.**Key Responsibilities:**- **Assist Customers with Inquiries:** Respond to customer questions regarding flights, bookings, and policies, providing accurate information to help them make informed decisions.- **Handle Check-Ins:** Facilitate the check-in process for passengers, ensuring all necessary procedures are followed for a seamless experience.- **Manage Reservations:** Help customers with flight bookings and modifications, ensuring all changes are accurately processed and confirmed.- **Address Customer Complaints:** Listen to customer issues and resolve them promptly and effectively, aiming for high customer satisfaction.- **Support Baggage Handling:** Assist passengers with baggage queries and ensure all relevant information is communicated regarding lost or delayed luggage.**Required Skills and Expectations:**- **Effective Communication:** Strong verbal and written communication skills are essential to interact with customers and provide clear information.- **Problem-Solving Skills:** Ability to think quickly and resolve issues efficiently, ensuring customer satisfaction.- **Team Player:** Collaborate well with colleagues and contribute positively to the team environment.- **Attention to Detail:** Ensure all tasks are completed accurately, minimizing errors, especially in bookings and customer information.- **Basic Computer Skills:** Familiarity with computer applications and systems for managing customer data and bookings is preferred.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Airline Operations Airlines Executive Airline Customer Service Airlines Cabin Crew Airline Customer Service Representative Airline Ground Staff
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boardingCustomer service at countersBaggage scanning tag printingHelping passengers at gatesCoordination with security airlinesEligibility-10th 12th Pass and AboveAge - 18 37 MaleAge - 18 30 Female Fresher Welcome Good communicationSalary -18000 35000 + PF + ESIC + Overtime + Travel Allowance
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  • Fresher
  • 12.0 Lac/Yr
  • Patna
Airline Operations Airline Supervisor Airline Customer Service Airlines Transition Captain Airline Ground Staff Airlines Cabin Crew Ground Staff Executive Ground Handling Staff Ground Staff Airport Ground Staff
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boardingCustomer service at countersBaggage scanning tag printingHelping passengers at gatesCoordination with security airlinesEligibility-10th 12th Pass and AboveAge - 18 37 MaleAge - 18 30 Female Fresher Welcome Good communicationSalary -18000 35000 + PF + ESIC + Overtime + Travel AllowanceJob Location -Kolkata Airport - Patna Airport - Ranchi Airport - Bhubaneswar AirportHow to Apply -Candidates can directly call or WhatsApp - 8478819181
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are looking for 18 Airport Ramp Executive Posts in Kolkata, Kolkata South, Kolkata, Around Kolkata, Calcutta Greens, Kolkata, Patna, Nadia, Howrah, Hooghly, South 24 Parganas, North 24 Parganas, with deep knowledge in Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Tech ... contact - 9123096014
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We have vacant of 150 Airport Representative Jobs in Kolkata, Darjeeling, Patna, Bhubaneswar, Kalimpong, Siliguri, Agartala, Aurangabad, Jhargram, Jharsuguda, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Patna
Airline Operations Airline Customer Service Representative Airline Supervisor Airline Customer Service
- Handle customer inquiries and provide accurate information: As an airline customer service representative, you will be responsible for answering customer inquiries via phone, email, or in person. You will need to provide accurate and up-to-date information regarding flight schedules, ticket prices, baggage policies, and other related topics.- Assist customers with booking and reservations: You will assist customers with booking flights, making reservations, and processing payments. This will require you to have a good understanding of the airline's booking system and be able to guide customers through the process efficiently.- Resolve customer complaints and issues: It will be your responsibility to address customer complaints and resolve any issues they may have. This could involve helping customers with lost baggage, flight delays, or other problems they may encounter while traveling with the airline.- Process ticket changes and cancellations: You will need to be familiar with the airline's ticket change and cancellation policies and assist customers with making changes to their bookings or cancelling their tickets when necessary.Required Skills and Expectations:- Excellent communication skills: You must have strong verbal and written communication skills to effectively assist customers and provide them with the information they need.- Customer service experience: While no prior experience is required for this role, any previous experience in customer service will be beneficial.- Basic computer skills: You should be comfortable using a computer and have basic knowledge of software programs such as Microsoft Office.- Ability to work in a fast-paced environment: Working in the airline industry can be fast-paced and stressful at times, so you should be able to work well under pressure and handle multiple tasks simultaneously.
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