43

Airline Customer Service 12th Pass Fresher Jobs in Kolkata

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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airport Staff Airline Customer Service
We are seeking an Airline Customer Service Executive to join our team in Kolkata. This entry-level position is ideal for individuals who are passionate about providing excellent service in the airline industry. Key Responsibilities:- **Assist Passengers:** You will greet and assist travelers at the check-in counters, guiding them with check-in procedures, baggage handling, and answering inquiries about flights and services.- **Manage Reservations:** You will help customers with flight bookings, changes, and cancellations, ensuring they receive clear information and support throughout the process.- **Handle Complaints:** You will address and resolve customer concerns and complaints, providing timely solutions to enhance passenger satisfaction.- **Provide Information:** You will keep passengers informed about flight schedules, boarding times, and any changes or delays, ensuring clear communication at all times.Required Skills and Expectations:Candidates must have a minimum education level of 10th grade and should be willing to handle customer inquiries with a positive attitude. Strong communication skills in English and local languages are essential. Individuals should be comfortable working in a fast-paced environment and must possess good problem-solving abilities. A friendly demeanor, punctuality, and a keen sense of professionalism are expected, as you will represent the airline and interact directly with travelers in a busy airport setting. No prior experience is required, but eagerness to learn and grow within the role is highly valued.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aviation Housekeeping Hospitality Catering
We are looking for a motivated and enthusiastic Hospitality Executive to join our dynamic team in Kolkata. This entry-level position is perfect for anyone who is passionate about providing excellent customer service in the hospitality industry.The key responsibilities include welcoming guests and ensuring they have a pleasant experience. You will assist with check-ins and check-outs, providing information about the services we offer. Handling guest inquiries and resolving any issues promptly is also essential, as is maintaining a clean and organized front desk area. Additionally, you will support the team in managing bookings and payments efficiently.Candidates should possess strong communication and interpersonal skills to interact effectively with guests. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Attention to detail is crucial for ensuring all guest needs are met, and the ability to work well under pressure will help you manage busy periods smoothly. A basic understanding of computer systems is necessary for managing bookings and guest records. You should be adaptable and willing to learn about industry best practices. As a Hospitality Executive, you will also be expected to work collaboratively with your colleagues to ensure high standards of service are maintained at all times. A passion for the hospitality industry and a commitment to customer satisfaction will contribute to your success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Around Kolkata
Product Knowledge Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for an energetic Airline Customer Service Executive to join our team in Kolkata. In this role, you will be the first point of contact for our passengers, ensuring they have a pleasant and stress-free travel experience. **Key Responsibilities:**- **Assist Passengers:** Help customers with their inquiries about flights, schedules, and bookings over the phone and in-person. This ensures they receive the information they need quickly and accurately.- **Check-in Support:** Manage the check-in process for passengers, including issuing boarding passes and tagging luggage, to ensure a smooth boarding experience.- **Handle Complaints:** Address and resolve customer complaints or issues professionally, providing effective solutions to enhance passenger satisfaction.- **Promote Services:** Inform customers about additional services and products we offer, encouraging them to make bookings for special amenities or upgrades.- **Maintain Records:** Ensure accurate documentation of customer interactions and transactions to facilitate seamless future communications.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and be open to working full-time from the office. While prior experience is not required, a passion for customer service is essential. Strong communication skills, both verbal and written, are necessary to interact positively with passengers. Additionally, candidates must be able to work in a fast-paced environment, remain calm under pressure, and display strong problem-solving abilities. Flexibility to work varying shifts, including weekends and holidays, is also expected.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. **Customer Assistance**: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. **Handling Queries**: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. **Check-in Services**: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. **Problem Resolution**: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. **Documentation Support**: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Air Charter Operation Airline Operations Airport Operation Aviation Air Traffic Control Air Pollution Control Airline Customer Service
As an Air Traffic Controller in Kolkata, India, you will be responsible for ensuring the safety and efficiency of aircraft movements in the airspace and at airports. This is a full-time position ideal for those with a passion for aviation and a keen eye for detail.Key Responsibilities:- **Aircraft Coordination**: You will monitor and direct the movement of aircraft on the ground and in the air, ensuring safe distances between planes at all times.- **Communication**: You will communicate clearly with pilots and other air traffic controllers using radio or visual signals, providing crucial information about weather conditions, runway status, and potential hazards.- **Decision Making**: Quickly assess situations and make informed decisions to resolve any conflicts or emergencies that may arise during operations.- **Reports and Documentation**: You will maintain accurate records of flight activities, including departure and arrival times, to support safety and regulatory compliance.Required Skills and Expectations:Candidates should possess strong communication skills to convey important information clearly and effectively. Attention to detail is essential for monitoring aircraft movements accurately. The ability to work under pressure and make quick decisions is crucial for ensuring flight safety. A basic understanding of aviation operations and the ability to work collaboratively with a team is also important. Prior experience is not necessary, but a genuine interest in air traffic management is preferred.
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  • Fresher
  • 3.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills
We are seeking a dedicated Airline Customer Service Executive to join our team in Kolkata. This role is perfect for fresh graduates looking to start their career in the airline industry. You will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with inquiries about flights, ticketing, and baggage claims.2. **Flight Information**: Provide up-to-date information on flight schedules, delays, and gate changes to ensure passengers are well-informed.3. **Problem Resolution**: Address passenger complaints and issues promptly, working to find effective solutions and maintaining a calm demeanor during busy times.4. **Ticketing Support**: Assist with ticket bookings, modifications, and cancellations, ensuring accuracy in processing transactions.5. **Collaboration**: Work closely with other airline staff and departments to coordinate services and ensure a smooth operation for all passengers.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, in English and local languages. A friendly and approachable demeanor is essential to provide a welcoming atmosphere. Effective problem-solving abilities and patience are necessary to handle diverse passenger needs and resolve issues swiftly. As this is a full-time, in-office role, candidates should be prepared to work in shifts and maintain a professional appearance and attitude at all times. A high school diploma is the minimum educational requirement, and a passion for customer service will set you apart.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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Flight Supervisor - Full Time - Freshers

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.5 Lac/Yr
  • Dumdum Kolkata
Flight Reservation Air Freight Airline Customer Service Airline Operations
The Flight Supervisor is responsible for overseeing the boarding process, ensuring passengers are safely seated, and assisting cabin crew during emergencies. They must coordinate with ground staff, monitor flight schedules, and ensure all safety regulations are followed. The ideal candidate should have strong communication skills, attention to detail, and the ability to remain calm under pressure. They must also be able to work in a fast-paced environment and have the flexibility to work various shifts. Both freshers and 12th pass candidates are welcome to apply for this full-time position at Dumdum Kolkata.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Hospitality Cargo Handling Aviation Security Basic Computer Skills Airline Operations Customer Service
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airline Cabin Crew Flight Attendant Airlines Cabin Crew Aviation Airport Staff Ground Staff Air Hostess Air Ticketing Airline Customer Service Air Ticketing Agent Team Work Development Selling Products Photos Editing Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Executive Ground Staff Executive
- Handling baggage: This involves loading and unloading baggage from the aircraft, ensuring it is properly secured and tagged for the correct destination.- Assisting with passenger check-in: Ground staff help passengers with the check-in process, ensuring they have the correct documentation and assisting with any queries.- Guiding aircraft on the tarmac: Ground staff are responsible for guiding aircraft on the tarmac to ensure they are parked in the right location and can safely taxi to and from the runway.- Ensuring aircraft are stocked: This includes replenishing items like pillows, blankets, and refreshments on the aircraft to ensure a comfortable flight for passengers.- Providing customer service: Ground staff assist passengers with any inquiries or issues they may have before or after their flight, ensuring a positive customer experience.- Maintaining cleanliness: Ground staff are responsible for maintaining cleanliness in the terminal and on the aircraft, ensuring a safe and hygienic environment for passengers.Skills and Expectations:- Strong communication skills to interact with passengers and colleagues effectively.- Ability to work well under pressure and handle stressful situations calmly.- Attention to detail to ensure accuracy in handling baggage and completing paperwork.- Physical fitness to handle heavy baggage and work on the tarmac in varying weather conditions.- Excellent customer service skills to provide a positive experience for passengers.
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Data Entry Operator Online Data Entry Data Entry Clerk Entry Tax Digital Marketing Digital Communication Digital Electronics Online Digital Marketing Digital Marketing Manager Digital Marketing Specialist Digital Marketing Internship Digital Marketing Analyst Airport Staff Airport Operation Airport Supervisor Ground Staff Executive Air Ticketing Executive Cabin Crew Flight Attendant Airline Customer Service
Responsibilities:- Entering data into computer databases accurately and efficiently- Ensuring data integrity and confidentiality- Sorting and organizing paper documents for data entry- Verifying and correcting data discrepancies- Generating reports and performing data analysis- Communicating with team members to ensure data accuracy and consistencySkills:- Proficiency in data entry and computer skills- Attention to detail and accuracy- Strong organizational skills- Ability to work independently and in a team environment
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Good Communication Skills Leadership Technical Airline Operations Cargo Handling Aircraft Handling Ground Staff Activities Airport Ramp Airline Customer Service
Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.
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Airport Ticketing Aviation Airline Operations Aviation Security Personality Development Hospitality Ground Staff Activities Customer Service Cargo Handling
We are hiring dynamic and dedicated individuals for various positions at all over India. If youre passionate about aviation and committed to safety, service, and teamwork, this is your chance to build a rewarding career in the airport industry. Open Positions:Ground StaffCargo Handler / LoaderUtility / Housekeeping StaffCabin Crew Eligibility Criteria:Minimum Qualification: 10+2 - GraduateAge Limit: 1836 years (varies by role)Language Skills: Proficiency in English and regional language preferredPhysical Fitness: Required for operational rolesWell-groomed with excellent communication skillsInterested candidates can send their resume on (9330377348)
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Airline Operations Aviation Customer Service Ground Staff Activities Cargo Handling Basic Computer Skills Direct Sales Personality Development Airport Ticketing Aviation Security
Job Overview:We are hiring enthusiastic and customer-focused individuals for the role of Ground Staff at leading Indian airports. This is an excellent opportunity for candidates who have completed 10+2 or are graduates and are looking to start a full-time career in the aviation industry.Key Responsibilities:Assist passengers with check-in procedures, baggage handling, and boarding.Provide information and assistance to travelers regarding flight schedules, delays, and airport facilities.Ensure security and safety compliance at terminals and boarding gates.Handle customer service queries and coordinate with airline staff for smooth operations.Support senior airport staff in day-to-day administrative and operational tasks.Eligibility Criteria:Minimum Qualification: 10+2 pass or Graduate (Any Stream).Age: 18 to 28 years preferred.Excellent communication skills in English and Hindi.Basic computer knowledge is an added advantage.Freshers are welcome; prior experience in customer service or aviation is a plus.Perks and Benefits:Competitive salary package (3 4 LPA).Uniform and duty meals provided.Growth opportunities in the aviation sector.Training provided for selected candidates.How to Apply:Interested candidates can apply with their updated resume and contact details. Shortlisted applicants will be called for an interview and basic aptitude test.
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Hiring Freshers || Airport Guest Relationship Executive

Skyview India Academy Private Limited

Customer Relationship Airport Operation Customer Support Ground Management Airline Customer Service Customer Service Airline Operations Good Communication Skills Guest Handling Ground Staff Activities Ground Operation Passenger Handling
responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.
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Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.
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Airline Ground Staff Ground Staff Airlines Cabin Crew Airline Customer Service Cargo Handling
URGENTLY HIRING FOR Airline Cabin Crew SALARY 38000 TO 48000AIRLINE Cabin Crew / Air Hostess Male / FemaleINTERVIEWS for a Domestic cum International Airline for a Cabin Crew Positions for Both Males and Females. Age 18-26 YearsRole: Flight Attendant / StewardIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Airline ServicesEducationUG: Graduation Not RequiredKey SkillsSkills highlighted with are preferred keyskills
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Customer Relationship Aviation Airline Operations Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Airlines Executive,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:
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Urgent Requirement For Airport Staff

Skytech Aviation Services Pvt Ltd

Airport Ticketing Airline Operations Aviation Hospitality Customer Service Cargo Supervisor Ramp Supervisor Housekeeping Supervisor Customer Associate
We have vacant of 30 Airport Staff Jobs in Koch Bihar,Kolkata,Asansol,Bhubaneswar,North Tripura,Jharsuguda,Ranchi Road, Ramgarh,Howrah,Nadia for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill airport ticketing,airline operations,aviation,hospitality,customer service, Cargo Supervisor,Ramp Supervisor,Housekeeping Supervisor,Customer Associate etc.
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Looking For Airlines Executive

Xtreme skills pvt. Ltd

  • 0 - 5 yrs
  • 4.3 Lac/Yr
  • Kolkata
Personality Development Airline Operations Customer Service Communication Skills
Flight Attendant VacancyJob responsibilities-Customer Service / Reservation/Ticketing/Security checks/Baggage handling.Verifying passenger identification & printing boarding passes.Greeting & welcoming passengers on boardFood & beverage service.Responsible for safety and comfort of passengers.Age - 18 to 35 yearsEducation - 10 th / 12th or Graduation from a recognized university , Well groomedFresher or experienced applicant can applyBenefit- salary +Allowances+Incentive+P.F+E.S.ISalary - 15000/- to 38000/- Call HR 6290175277 for further details Job SummaryJob Type : Full TimeJob Role : OthersJob Category : Analyst / Analytics,Logistics / TransportationHiring Process : Face to Face Interview, Group DiscussionWho can apply : Freshers
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  • Fresher
  • Kolkata
Airport Ticketing Cargo Handling Aviation Customer Service Airline Operations Personality Development Aviation Security
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking a motivated Airlines Executive to join our team in Kolkata. This entry-level position is perfect for individuals who are looking to start their career in the aviation industry.Key Responsibilities:1. **Customer Service:** Assist passengers with inquiries, providing information about flight schedules, ticket bookings, and airport services to ensure a positive travel experience.2. **Ticketing and Reservations:** Handle ticket bookings, changes, and cancellations accurately while ensuring compliance with airline policies and procedures.3. **Check-in Support:** Guide passengers through the check-in process, ensuring that all necessary documents are verified and baggage is checked in securely.4. **Problem Resolution:** Address any issues or complaints raised by passengers promptly and efficiently, working to find suitable solutions to enhance customer satisfaction.5. **Communication:** Maintain clear communication with team members and airline personnel to ensure smooth operations and coordination in all customer-related processes.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to effectively interact with customers. A detail-oriented mindset is necessary for managing ticketing and reservations. Basic knowledge of the airline industry is a plus, but not mandatory. Applicants should be adaptable and able to work in a dynamic environment. A commitment to teamwork and customer satisfaction is essential for success in this role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
As an Airport Manager in Kolkata, you will oversee airport operations, ensuring safety, efficiency, and customer satisfaction. This entry-level role is ideal for someone eager to start their career in the aviation industry.Key Responsibilities:- Manage daily airport operations: You will coordinate various airport activities, ensuring everything runs smoothly from arrivals to departures.- Ensure safety compliance: Your role involves enforcing safety regulations to keep passengers and staff safe at all times.- Oversee customer service: You will handle passenger inquiries and concerns, ensuring a positive travel experience for everyone.- Collaborate with airlines and vendors: Building relationships with airline representatives and service providers will be essential for smooth operations.- Monitor staff performance: You will support and guide airport staff, helping them perform their duties efficiently.Required Skills and Expectations:Candidates should have strong communication skills to interact with staff, passengers, and service providers effectively. Being organized and detail-oriented is crucial for managing multiple tasks and ensuring operations run smoothly. A willingness to learn and adapt to new procedures in a fast-paced environment is important. Since you will work full-time at the office, punctuality and reliability are essential. An educational background of at least 10th pass is required, making this position accessible for entry-level applicants. Enthusiasm for the aviation industry will help you succeed in this role.
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Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Hiring for 58 Airport Staff Jobs in Kolkata, Ranchi, Bhubaneswar, Raipur, Chhattisgarh, Asansol, Barasat Kolkata, Howrah, Shillong, Patna, Gaya, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills etc.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for 100 Airport Staff Posts in Kolkata, Patna, Gaya, Darbhanga, Samastipur, Bihar, Bhubaneswar, Jharia Dhanbad, Ranchi, Dhanbad, Guwahati, with deep knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Cargo Handling, Personality Development, Basic Computer Skills and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A
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Ticket Booking Ticket Support Executive Ticket Checking Staff Airport Executive Airline Customer Service Aviation Security
Job Openings for 200 Ticketing Checking Staff Jobs for Freshers in Ahmedabad, Nashik, Hubli, Mangalore, Madurai, Bangalore, Kolkata, Srinagar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, BAMS, Bachelor of Hotel Management with Good knowledge in Ticket Booking, Ticket Support Executive, Ticket Checking Staff, Airport Executive, Airline Customer Service, Aviation Security etc.
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Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for 34 Airport Staff Posts in Mangalore, Visakhapatnam, Hubli, Kochi/Cochin, Coimbatore, Puducherry, Bhopal, Kolkata, Nashik, Surat, with deep knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BAMS, Bachelor of Hotel Management
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Aviation Cargo Handling Airport Cargo Airport Ticketing Airline Operations Basic Computer Skills Hospitality Personality Development Customer Service Aviation Security Ground Staff Activities Airport Operation Air Ticketing Air Freight Ground Handling Air Traffic Control Airline Customer Service Good Communication Skills Ground Manager Airport Supervisor Passenger Support Staff Management Customer Manager Problem Solving Ground Operation Air Cargo
Airport Guest Relations Executive - Job DescriptionJob title: Airport Guest Relations ExecutiveTarget salary:
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  • Fresher
  • 6.0 Lac/Yr
  • Kolkata
Aviation Hospitality Steward Activities Air Hostess Activities Cabin Crew Activities Hostess Activities English Language Ground Staff Activities Cargo Handling Airline Operations Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive in Kolkata, you will play a crucial role in ensuring the safe and efficient handling of aircraft on the ground. This full-time position is ideal for freshers who have completed their 10th grade and are eager to start their career in the aviation industry.**Key Responsibilities:**- **Aircraft Handling:** Assist with the loading and unloading of luggage and cargo to ensure timely departures and arrivals.- **Safety Checks:** Conduct routine checks of the ramp area and equipment to maintain safety standards and compliance with regulations.- **Communication:** Coordinate with pilots and ground staff to ensure smooth operations during aircraft turnarounds.- **Equipment Operation:** Operate ground support equipment like tugs and belt loaders, ensuring they are used safely and effectively.- **Problem-Solving:** Identify and address any issues that might arise during aircraft operations to minimize delays.**Required Skills and Expectations:**- Candidates should have completed at least the 10th grade.- A strong commitment to safety and attention to detail is essential.- Good communication skills will help in effectively coordinating with team members and other airport staff.- Physical fitness is important, as the job involves manual handling and working outdoors in various weather conditions.- A proactive attitude and the ability to work under pressure are highly valued in this fast-paced environment. This role is essential for maintaining the high standards of airport operations and provides a solid foundation for a career in aviation.
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  • Fresher
  • 5.5 Lac/Yr
  • Behala Kolkata
Problem-solving Performance Evaluation Team Management Time Management Customer Service Regulatory Compliance Quality Control Staff Training Flight Operations Safety Regulations Leadership Adaptability Communication Attention to Detail Resource Allocation Decision-making Emergency Procedures
As an Airline Supervisor, you will oversee daily operations at the airport, ensuring a smooth and efficient customer experience. This role is suitable for freshers with at least a 10th-grade education who are looking to grow in the aviation industry.Key Responsibilities:1. **Management of Staff**: Supervise and coordinate the work of airline staff, including check-in agents and baggage handlers, to ensure they are performing their duties effectively.2. **Customer Assistance**: Provide excellent customer service by assisting passengers with their inquiries, handling complaints, and ensuring their travel experience is positive.3. **Operational Coordination**: Help manage flight schedules and monitor arrivals and departures to maintain timeliness and reduce delays.4. **Safety and Compliance**: Ensure that all safety protocols are followed and that team members adhere to airline policies and regulations.5. **Reporting**: Prepare daily reports on operations, staff performance, and any issues that arise during shifts, communicating these effectively to management.Required Skills and Expectations:Candidates should possess strong communication skills, a customer-oriented mindset, and the ability to lead and motivate a team. Attention to detail and problem-solving skills are essential, as you will need to address passenger needs efficiently. A positive attitude, reliability, and dedication to providing high-quality service are key to succeeding in this role. Working knowledge of airline regulations and operations will be advantageous but is not mandatory for freshers.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Product Knowledge Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative based in Kolkata, you will be the first point of contact for our passengers, helping them with their travel needs. This is a full-time position that requires you to be present in the office.**Key Responsibilities:**- **Assist Passengers:** Provide help to travelers with booking, changing, or canceling their flights, ensuring they have all the necessary information for their journey.- **Handle Inquiries:** Respond to questions about flight schedules, ticket prices, and policies, ensuring that passengers receive accurate and helpful information.- **Resolve Issues:** Address any concerns or complaints from customers effectively, aiming to find quick and satisfactory solutions to enhance their travel experience.- **Manage Check-ins:** Facilitate the check-in process for passengers, guiding them through procedures and ensuring their baggage is handled properly.- **Support Team:** Work closely with other team members to maintain an efficient service flow and help create a positive team environment.**Required Skills and Expectations:**- Strong communication skills are essential to interact with passengers clearly and professionally.- A customer-focused attitude is crucial, as the role requires understanding and addressing customer needs.- Basic computer skills are necessary to manage bookings and access information efficiently.- A positive and friendly demeanor will help create a welcoming atmosphere for travelers.- Being able to work in a fast-paced environment and handle multiple tasks is important for success in this role. This position is suitable for candidates with zero to one year of experience who have completed at least the 10th grade.
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  • Fresher
  • 7.0 Lac/Yr
  • Alipore Kolkata
Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative, you will be the face of the airline, helping passengers with their travel needs and ensuring a positive experience. Your role will involve direct interaction with customers at the airport or through phone calls.**Key Responsibilities:**- **Assist Passengers:** Help travelers with flight bookings, cancellations, and changes to itineraries. You will provide clear information on procedures and options.- **Provide Information:** Answer customer inquiries about flight schedules, baggage policies, and other services. Your role is to ensure customers have the information they need.- **Handle Complaints:** Address and resolve passenger complaints or issues with empathy and professionalism. You will work to find solutions that satisfy our customers.- **Check-In Support:** Guide passengers through the check-in process, ensuring they understand boarding procedures and documentation needs.- **Maintain Records:** Keep accurate records of customer interactions and transactions. This helps in improving service and tracking customer feedback.**Required Skills and Expectations:**You should have excellent communication skills, both spoken and written, to interact effectively with clients. A friendly and approachable demeanor is crucial, as is the ability to remain calm in stressful situations. Being a team player is important, as you will work closely with other staff members. Basic computer skills are expected for managing bookings and handling customer inquiries. Since this is an entry-level position, we welcome freshers who have completed at least the 10th grade.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive, you will play a crucial role in ensuring the smooth operation of ground services at the airport. This position involves various responsibilities, and your attention to detail will be essential to maintaining safety and efficiency.**Key Responsibilities:**- **Loading and Unloading Luggage**: Safely handle and move passengers' baggage and cargo from the aircraft to the terminal and vice versa, ensuring it is done efficiently and securely.- **Assisting Aircraft Movements**: Support in guiding aircraft to and from the gate, following proper signals and instructions to prevent accidents and ensure timely departures.- **Pre-Flight Checks**: Conduct thorough checks on the aircraft before departure, ensuring all ground equipment is operational and that safety protocols are strictly followed.- **Cleaning and Maintenance**: Clean and prepare the aircraft cabin and cargo area before flight, maintaining high standards of cleanliness and hygiene.- **Coordinating with Team Members**: Work closely with colleagues in various roles, including ground staff and flight crew, to facilitate effective communication and coordination during busy periods.**Required Skills and Expectations:**Candidates should possess a high school diploma or equivalent (10th Pass). While previous experience is not mandatory, a willingness to learn and adapt to the fast-paced airport environment is essential. Strong communication skills are important for effective teamwork. Candidates should be physically fit, as the role involves lifting and moving heavy items. A focus on safety and adherence to protocols is crucial for this position.
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Airport Customer Service Associate || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Passenger Handling Airline Operations Airport Operation Customer Relationship Airport Ticketing Airline Customer Service
As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.**Key Responsibilities:**- **Assist Passengers:** Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- **Handle Complaints:** Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- **Provide Information:** Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- **Coordinate with Airlines:** Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- **Maintain Records:** Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.**Required Skills and Expectations:**- **Communication Skills:** You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- **Customer Service Orientation:** A friendly and helpful attitude is essential for creating a positive experience for travelers.- **Problem-Solving Skills:** You should be able to think on your feet and resolve issues effectively under pressure.- **Tech-Savvy:** Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- **Time Management:** Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.
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Airport Customer Service Associate (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be the first point of contact for travelers, ensuring they have a pleasant and smooth experience at the airport. Your role is crucial in providing high-quality customer service and support. **Key Responsibilities:**- **Welcome Travelers:** Greet passengers with a friendly smile and assist them with their queries, creating a welcoming atmosphere.- **Check-In Assistance:** Help passengers with the check-in process, ensuring they understand the procedures and have their boarding passes ready.- **Flight Information:** Provide up-to-date information about flight schedules, delays, and boarding gates, keeping passengers informed and at ease.- **Baggage Handling Support:** Assist travelers with their baggage concerns and coordinate with relevant departments for lost or damaged luggage.- **Resolve Issues:** Address customer complaints and concerns promptly, ensuring that issues are handled efficiently and are resolved satisfactorily.- **Maintain Cleanliness:** Ensure that the customer service area is clean and organized, presenting a professional image to the passengers.**Required Skills and Expectations:**You should have good communication skills to interact effectively with travelers and team members. A positive attitude and patience are essential for handling customer inquiries and complaints. Basic computer skills are necessary for handling check-in systems. Being a team player will help in working seamlessly with colleagues in a busy airport environment. Additionally, a customer-centric mindset is crucial for providing excellent service to all travelers.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Aviation Hospitality Ground Handling Cargo Handling Passenger Handling Computer Communication Airline Customer Service
We are seeking enthusiastic and dedicated individuals to join our team as Ground Handling Staff in Kolkata. This role is ideal for freshers who have completed their 12th-grade education. As a key player in ensuring smooth airport operations, you will support the overall travel experience for passengers.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, guiding them through the process and ensuring all necessary documentation is in order.2. **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that all bags are accounted for and delivered to the correct locations.3. **Safety Compliance**: Follow safety protocols clearly to ensure a secure environment for both passengers and staff while adhering to all airline regulations.4. **Communication**: Act as a liaison between passengers and airline staff, providing timely updates and information regarding flight schedules, baggage concerns, and other inquiries.5. **Team Collaboration**: Work closely with fellow ground handling staff to maintain smooth operations, ensuring that all tasks are completed efficiently and on time.Required Skills and Expectations:Candidates should have good communication skills and a friendly attitude, as customer interaction is a big part of this role. Reliability and teamwork are essential, as you will often collaborate with various staff members to achieve common goals. Being able to work under pressure and handle multiple tasks simultaneously is also important to ensure seamless operations in a busy airport environment. Passion for travel is a plus!If you have any queries, you can contact this number- +91 9883897249 ( Calling/ Send your CV this WhatsApp number)
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Support Good Communication Tele Representative Problem-solving Listening Skills Teamwork Customer Service Time Management Computer Skills
We are seeking a motivated Airline Customer Service Representative to join our team in Kolkata. This role is suitable for freshers with a passion for helping people and a desire to thrive in a dynamic environment.Key Responsibilities:- **Assist Passengers:** Greet and assist customers at check-in, boarding, and during their travel to ensure a pleasant experience.- **Manage Inquiries:** Address customer questions and concerns via phone, email, or in person, providing accurate information regarding flights, bookings, and airline policies.- **Handle Reservations:** Help customers with flight bookings, changes, and cancellations, ensuring a smooth reservation process.- **Problem Resolution:** Quickly and effectively resolve issues related to delayed flights, lost luggage, and other travel-related problems to maintain customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions to support service quality and performance metrics.Required Skills and Expectations:Candidates should possess strong communication skills in English and Hindi, both spoken and written. A friendly demeanor and a willingness to assist customers are essential for success in this role. Basic computer skills are necessary for handling reservations and customer inquiries. Freshers who are enthusiastic and show a commitment to learning will thrive in this supportive environment. Adaptability and patience are important as customer service representatives often encounter a variety of situations and must remain calm under pressure. A minimum education level of 12th pass is required for applicants. If you have any queries, you can contact this number- +91 9147329961 (Send your CV/Resume this WhatsApp number)
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Customer Manager Staff Management Passenger Support Ground Manager Good Communication Skills Problem Solving Airline Customer Service Airport Supervisor
As a Hospitality Executive in Kolkata, India, you will be responsible for providing excellent customer service, handling guest inquiries, and ensuring guest satisfaction. You will assist in booking reservations, managing check-ins and check-outs, and addressing any guest concerns promptly and professionally.Key responsibilities include greeting guests, answering phone calls, responding to emails, and assisting with room service requests. You will also be responsible for maintaining cleanliness in the lobby and common areas, as well as coordinating with other departments to ensure a seamless guest experience.To excel in this role, you must have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A friendly and professional attitude is essential to create a positive impression on guests. Prior hospitality experience is a plus, but not required. A high school diploma or equivalent is necessary for this position.
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