Air Ticketing Agent Job Vacancies in Alipurduar

We are seeking an Air Ticketing Associate to join our team in Alipurduar, India. This entry-level position is perfect for individuals looking to start their career in the travel industry.Key Responsibilities:- Booking Tickets: Handle customer requests to book domestic and international air tickets, ensuring accuracy in flight details and customer preferences.- Customer Support: Provide assistance to customers over the phone and via email, answering queries related to ticket reservations and cancellations.- Maintain Records: Keep detailed and organized records of all ticket transactions and customer interactions to ensure smooth operations.- Collaborate with Airlines: Liaise with airline representatives to resolve any issues that may arise during the ticketing process.Required Skills:- Communication Skills: Strong verbal and written communication skills are essential to interact effectively with customers and team members.- Attention to Detail: Accuracy is crucial when booking tickets and entering customer information to prevent errors.- Basic Computer Skills: Familiarity with ticketing software and proficiency in using computers for booking procedures are necessary.- Customer Service Orientation: A friendly and helpful attitude is important to provide excellent service and enhance customer satisfaction.Expectations:Candidates should be enthusiastic, eager to learn, and capable of working in a fast-paced environment. Being a team player and having the ability to handle pressure will contribute to success in this role.

As an Airport Ticketing Agent, the main responsibility is to assist passengers with booking flights and obtaining their boarding passes. This includes providing information on flight schedules, fares, and availability, as well as processing ticket payments. The Agent must also ensure that passengers' travel documents are in order and comply with security regulations.In addition to ticketing duties, the Agent should possess strong communication and customer service skills to effectively assist passengers with any inquiries or issues they may have.