Full job description:-
We are seeking an enthusiastic and motivated Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products/services, and assisting with customer inquiries.
Experience:- Minimum 1 year to 4 year tele calling (Tally calling experience preferred).
Key Responsibilities:
- Make outbound calls to potential and existing customers to introduce jewellery collections, offers, and services.
- Handle inbound customer queries politely and provide accurate product information.
- Maintain and update customer data in the system with high accuracy.
- Conduct follow-up calls for inquiries, appointments, and purchase confirmations.
- Perform customer feedback calling to understand their experience and service satisfaction.
- Schedule store visits and coordinate with the sales team for customer appointments.
- Maintain a record of daily calls, lead status, and follow-ups.
- Build and maintain positive relationships with customers to improve retention and loyalty.
- Provide regular reports on customer responses, leads, and feedback to management.
Desired Candidate Profile
- Excellent communication and interpersonal skills.
- Fluency in English is required
- Positive attitude, confidence, and ability to engage in meaningful conversations.
- Strong follow-up and persuasive abilities.
- Ability to multitask and stay organized.
Experience
2 - 4 Years
No. of Openings
3
Education
Graduate (B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E)
Role
Tele Caller
Industry Type
Jewelry / Gems / Precious Stones
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
307-308 Tulsi Arcade, Sudama Chowk, Mota Varachha, Surat - 394101