full job description:-
we are seeking an enthusiastic and motivated telecaller to join our team. the ideal candidate will be responsible for making outbound calls to potential customers, promoting our products/services, and assisting with customer inquiries.
experience:- minimum 1 year to 4 year tele calling (tally calling experience preferred).
key responsibilities:
- make outbound calls to potential and existing customers to introduce jewellery collections, offers, and services.
- handle inbound customer queries politely and provide accurate product information.
- maintain and update customer data in the system with high accuracy.
- conduct follow-up calls for inquiries, appointments, and purchase confirmations.
- perform customer feedback calling to understand their experience and service satisfaction.
- schedule store visits and coordinate with the sales team for customer appointments.
- maintain a record of daily calls, lead status, and follow-ups.
- build and maintain positive relationships with customers to improve retention and loyalty.
- provide regular reports on customer responses, leads, and feedback to management.
desired candidate profile
- excellent communication and interpersonal skills.
- fluency in english is required
- positive attitude, confidence, and ability to engage in meaningful conversations.
- strong follow-up and persuasive abilities.
- ability to multitask and stay organized.
Experience
2 - 4 Years
No. of Openings
3
Education
Graduate (B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E)
Role
Tele Caller
Industry Type
Jewelry / Gems / Precious Stones
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
307-308 Tulsi Arcade, Sudama Chowk, Mota Varachha, Surat - 394101