Tele Caller (Full Time)

Full job description:-

We are seeking an enthusiastic and motivated Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products/services, and assisting with customer inquiries.

Experience:- Minimum 1 year to 4 year tele calling (Tally calling experience preferred).

Key Responsibilities:

- Make outbound calls to potential and existing customers to introduce jewellery collections, offers, and services.

- Handle inbound customer queries politely and provide accurate product information.

- Maintain and update customer data in the system with high accuracy.

- Conduct follow-up calls for inquiries, appointments, and purchase confirmations.

- Perform customer feedback calling to understand their experience and service satisfaction.

- Schedule store visits and coordinate with the sales team for customer appointments.

- Maintain a record of daily calls, lead status, and follow-ups.

- Build and maintain positive relationships with customers to improve retention and loyalty.

- Provide regular reports on customer responses, leads, and feedback to management.

Desired Candidate Profile

- Excellent communication and interpersonal skills.

- Fluency in English is required

- Positive attitude, confidence, and ability to engage in meaningful conversations.

- Strong follow-up and persuasive abilities.

- Ability to multitask and stay organized.

• Experience

  2 - 4 Years

• No. of Openings

  3

• Education

  Graduate (B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E)

• Role

  Tele Caller

• Industry Type

  Jewelry / Gems / Precious Stones

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  307-308 Tulsi Arcade, Sudama Chowk, Mota Varachha, Surat - 394101