Tele Caller

IIA Group

1 - 5 Years
4 Openings
1.3 - 3.3 Lac/Yr
Telephonic interview
Kolkata

Key Skills

Outbound Calling Motivating Skill Microsoft Excel Inbound Cold Calling Convincing Power Negotiation Skills Outbound Sales Marketing Communication English

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Job Description

telecaller executives, also known as telemarketers or call center executives, are responsible for making outbound calls to potential customers to promote products or services. heres a detailed job description for this role:

### key responsibilities:

1. outbound calling: make calls to potential or existing customers to inform them about products, services, or promotions.

2. lead generation: identify and qualify leads through conversations, gathering information on customer needs and preferences.

3. sales pitch: deliver effective sales pitches to persuade customers to purchase products or services.

4. customer support: address customer inquiries, provide information, and resolve any issues related to products or services.

5. record keeping: maintain accurate records of calls made, customer interactions, and sales outcomes in the companys crm system.

6. follow-up: conduct follow-up calls to nurture leads and maintain relationships with potential customers.

7. meeting targets: achieve daily, weekly, or monthly sales targets set by the management.

### skills required:

- communication skills: strong verbal communication skills to effectively convey information and engage with customers.

- persuasion skills: ability to persuade and influence customers to make a purchase.

- listening skills: good listening skills to understand customer needs and respond appropriately.

- time management: ability to manage time efficiently, making a high volume of calls while maintaining quality.

- resilience: capability to handle rejection and stay motivated in a fast-paced environment.

### qualifications:

- education: a high school diploma is typically required; a bachelors degree in business or a related field can be an advantage.

- experience: previous experience in telecalling, sales, or customer service is beneficial.