Office Assistant Jobs For 12th Pass Freshers

Indo Job Solutions

job summary:

the office assistant cum telecaller is responsible for handling administrative and clerical tasks in the office while managing inbound and outbound calls to clients and customers. this dual role ensures smooth office operations, effective communication, and customer satisfaction through efficient coordination and professional interaction.

key responsibilities:

🏢 office administration duties

maintain office files, records, and documents systematically (physical & digital).

handle incoming and outgoing correspondence, emails, and phone calls.

assist in preparing reports, invoices, letters, and presentations.

manage attendance registers, visitor logs, and office supplies.

support hr, accounts, and admin departments in daily operations.

coordinate meetings, appointments, and travel arrangements.

maintain inventory and oversee procurement of office materials.

handle couriers, photocopying, scanning, and documentation work.

ensure office cleanliness, organization, and smooth workflow.

☎️ telecalling & customer service duties

make outbound calls to customers or leads for promotion, follow-ups, or feedback.

handle inbound calls professionally, providing information and resolving queries.

maintain call records, customer databases, and lead tracking sheets.

follow up on inquiries, quotations, and payments when required.

explain company products or services clearly to prospective clients.

generate leads and assist the sales or marketing team in achieving targets.

handle customer complaints with patience and professionalism.

maintain daily call logs and reporting to management.

required skills & competencies:

excellent verbal and written communication skills.

strong interpersonal and customer-handling skills.

good telephone etiquette and a polite, confident manner.

proficient in ms office (word, excel, powerpoint, outlook).

data entry accuracy and record management.

time management, multitasking, and organizational ability.

teamwork and adaptability in a fast-paced environment.

goal-oriented and self-motivated personality.

educational qualification:

minimum: 10+2 or diploma in any discipline.

preferred: bachelor’s degree in arts, commerce, or business administration.

experience:

0–3 years of experience in telecalling, office administration, or customer service.

freshers with good communication skills are also welcome.

work environment:

office-based role (day shift).

coordination with internal departments (sales, accounts, hr, etc.).

interaction with clients, vendors, and customers over phone and email.

job type:

full-time / permanent

salary range:

as per company policy and experience level

• Experience

  0 - 6 Years

• No. of Openings

  120

• Education

  12th Pass, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, Post Graduate Diploma, Any Master Degree

• Role

  Office Assistant

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mumbai