Job Description

- Greet and welcome guests as soon as they arrive at the office: The front office executive is responsible for creating a positive first impression by warmly welcoming visitors.

- Handling incoming calls and directing them to the appropriate department: It is essential to manage incoming calls efficiently to ensure smooth communication within the organization.

- Managing emails and responding to inquiries promptly: The front office executive must be proficient in email writing and communication to address customer queries and concerns.

- Maintain a clean and organized reception area: Keeping the front desk tidy and presentable is crucial for creating a professional and welcoming environment.

- Assist in data management and documentation: The role involves organizing and maintaining records, ensuring data accuracy, and updating information as needed.

Skills and Expectations:

- Excellent communication skills: The candidate should be able to communicate effectively and professionally with visitors, clients, and colleagues.

- Strong customer management abilities: Handling customer inquiries, complaints, and feedback efficiently is a vital aspect of the role.

- Proficiency in Microsoft Office: The candidate must be adept at using Microsoft Office applications for tasks such as email management and data entry.

- Problem-solving skills: The ability to think quickly and find solutions to unexpected challenges is essential for this role.

- Convincing power: The front office executive should be persuasive in their interactions to handle difficult situations effectively.

- Basic computer skills: Knowledge of basic computer operations is necessary for tasks such as email marketing, data entry, and document management.
  • Experience

    1 - 7 Years

  • No. of Openings

    2

  • Education

    Graduate

  • Role

    Front Office Executive

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    Hotel Priority 31 A M E Road Paltan Bazar Guwahati Assam

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