- Greet and welcome guests as soon as they arrive at the office: The front office executive is responsible for creating a positive first impression by warmly welcoming visitors.
- Handling incoming calls and directing them to the appropriate department: It is essential to manage incoming calls efficiently to ensure smooth communication within the organization.
- Managing emails and responding to inquiries promptly: The front office executive must be proficient in email writing and communication to address customer queries and concerns.
- Maintain a clean and organized reception area: Keeping the front desk tidy and presentable is crucial for creating a professional and welcoming environment.
- Assist in data management and documentation: The role involves organizing and maintaining records, ensuring data accuracy, and updating information as needed.
Skills and Expectations:
- Excellent communication skills: The candidate should be able to communicate effectively and professionally with visitors, clients, and colleagues.
- Strong customer management abilities: Handling customer inquiries, complaints, and feedback efficiently is a vital aspect of the role.
- Proficiency in Microsoft Office: The candidate must be adept at using Microsoft Office applications for tasks such as email management and data entry.
- Problem-solving skills: The ability to think quickly and find solutions to unexpected challenges is essential for this role.
- Convincing power: The front office executive should be persuasive in their interactions to handle difficult situations effectively.
- Basic computer skills: Knowledge of basic computer operations is necessary for tasks such as email marketing, data entry, and document management.
Experience
1 - 7 Years
No. of Openings
2
Education
Graduate
Role
Front Office Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Hotel Priority 31 A M E Road Paltan Bazar Guwahati Assam