- greet and welcome guests as soon as they arrive at the office: the front office executive is responsible for creating a positive first impression by warmly welcoming visitors.
- handling incoming calls and directing them to the appropriate department: it is essential to manage incoming calls efficiently to ensure smooth communication within the organization.
- managing emails and responding to inquiries promptly: the front office executive must be proficient in email writing and communication to address customer queries and concerns.
- maintain a clean and organized reception area: keeping the front desk tidy and presentable is crucial for creating a professional and welcoming environment.
- assist in data management and documentation: the role involves organizing and maintaining records, ensuring data accuracy, and updating information as needed.
skills and expectations:
- excellent communication skills: the candidate should be able to communicate effectively and professionally with visitors, clients, and colleagues.
- strong customer management abilities: handling customer inquiries, complaints, and feedback efficiently is a vital aspect of the role.
- proficiency in microsoft office: the candidate must be adept at using microsoft office applications for tasks such as email management and data entry.
- problem-solving skills: the ability to think quickly and find solutions to unexpected challenges is essential for this role.
- convincing power: the front office executive should be persuasive in their interactions to handle difficult situations effectively.
- basic computer skills: knowledge of basic computer operations is necessary for tasks such as email marketing, data entry, and document management.
Experience
1 - 7 Years
No. of Openings
2
Education
Graduate
Role
Front Office Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Hotel Priority 31 A M E Road Paltan Bazar Guwahati Assam