Front Office Executive - Axis Bank Ltd.
The Front Office Executive role in a bank generally focuses on customer service, reception, branch coordination, and administrative support. The exact duties and designation may vary by branch and hiring arrangement; this should not be treated as confirmation of a current vacancy at Axis Bank.
Job Role & Responsibilities
- Customer Handling: Welcome customers and guide them to the appropriate banking department.
- Reception Management: Handle customer enquiries, phone calls, visitor records, and appointments.
- Banking Support: Assist customers with account opening forms, KYC documentation, and service requests.
- Query Resolution: Provide basic information about savings accounts, current accounts, debit cards, and other banking services.
- Documentation: Maintain customer records, registers, files, and office documents.
- Branch Coordination: Coordinate with branch staff and direct customer requests to the relevant department.
- Administrative Support: Manage daily front-desk activities, stationery, and other office-related tasks.
- Compliance: Follow bank policies, confidentiality requirements, and customer service standards.
Eligibility Criteria
- Qualification: Higher Secondary (10+2) or Graduate, depending on the vacancy.
- Experience: Freshers and experienced candidates may be considered.
- Skills: Good communication, customer handling, and basic computer knowledge.
- Other requirements: Professional behaviour, presentable appearance, and basic documentation skills.
Salary & Benefits
- Indicative salary: ₹13,500-₹22,600 per month in some externally advertised branch/front-desk roles; actual salary depends on the employer, role, and location.
Front…
- Incentives, PF and ESI may be offered depending on the employment arrangement.
- Full-time, office-based work.
Experience
0 - 2 Years
No. of Openings
22
Education
Graduate
Role
Front Office Executive
Industry Type
Office Equipment / Automation
Gender
[ Male / Female ]
Age Limit
20 - 29 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Benefits include
Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI