Ecommerce Manager (5-8 Years)

Felisha Cosmetics

JOB TITLE:

ECommerce Manager

PURPOSE OF THE ROLE/JOB:

To oversee the day-to-day operations of the companys online and offline business, ensuring seamless management of marketplace channels, driving revenue growth, and aligning e-commerce strategy with overall business objectives.

IMPORTANT JOB FUNCTIONS:

Manage business operations on marketplace channels such as Amazon, Flipkart, Myntra, Nykaa, etc., ensuring optimal product visibility and sales performance.

Develop and execute e-commerce sales strategies to meet revenue and growth targets, including cross-selling and upselling techniques.

Oversee product listing, catalog management, seller accounts, promotional deals, customer returns, and complaint resolution.

Ensure all marketplace and company website content is accurate, up-to-date, and aligned with trading and marketing objectives.

Analyze weekly, monthly, quarterly, and yearly sales data to identify trends and areas for improvement, generating actionable insights for business growth.

Manage e-commerce agency relationships, evaluate account performance, and resolve disputes or cases as needed.

Oversee channel marketing by ensuring agencies create and execute annual marketing plans for online sales.

Conduct competitor analysis regularly to track market trends and maintain strong product visibility.

Prepare daily, weekly, and monthly MIS reports.

Coordinate with agencies and account managers for smooth online business operations.

Take ownership of the Profit & Loss (P&L) for the overall e-commerce business.

REPORTING RELATIONSHIPS:

Reports to: Founder

Reported by: Not Applicable

REQUIRED QUALIFICATIONS:

Graduation

ECommerce certification

REQUIRED EXPERIENCE:

Minimum 5 years of relevant experience in e-commerce management

COMMUNICATION (STAKEHOLDERS):

Internal: All departments including Sales, Back Office, Accounts, and Operations; Key Account Manager, National Sales Head, Managing Director

External: Vendors such as stationery, printing, and office supplies providers

• Experience

  5 - 8 Years

• No. of Openings

  1

• Education

  B.Com

• Role

  Ecommerce Manager

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Felisha Cosmetics Private Limited, 1/1, behind Cinemax, opp. Prabhodhan Ground, Siddharth Nagar, Go