Hiring For 12th Pass Freshers - Customer Care Executive

We are seeking a dedicated Customer Care Executive to provide excellent service and support to our customers. This role is ideal for individuals who enjoy helping others and are looking to start their careers in customer service.

Key responsibilities include responding to customer inquiries via phone, email, or chat. You will help resolve issues, provide information about products and services, and ensure customer satisfaction. It is important to listen carefully to customers to understand their needs and offer appropriate solutions.

You will also be responsible for maintaining accurate records of customer interactions and transactions. This involves updating customer information and following up on outstanding issues to ensure they are resolved in a timely manner. Handling customer feedback and suggestions is crucial, as it helps improve our services and products.

To be successful in this role, candidates should possess strong communication skills and a clear, friendly telephone manner. A good understanding of basic computer applications is essential to manage customer databases and assist with inquiries efficiently. Patience and a positive attitude are important traits, as you will be dealing with customers who may be frustrated or confused.

Lastly, candidates should be able to work independently from home, managing their time effectively to meet response targets while providing a high level of service. We welcome applications from individuals with 0 to 2 years of experience and a minimum educational qualification of 12th pass.

• Experience

  0 - 2 Years

• No. of Openings

  850

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home