B2B Verse Innovation LLP

Andheri, Mumbai

Responsibilities:Handle inbound and outbound customer calls and emails.Process customer orders accurately and efficiently.Provide information to customers regarding product availability, pricing, and delivery.Resolve customer inquiries and complaints in a timely and professional manner.Maintain accurate records of customer interactionsQualifications:High school diploma or equivalent.2+ years of experience in customer service or a related field.Excellent communication and interpersonal skills.Strong attention to detail and accuracy.Proficiency in using customer service software and Microsoft Office Suite.Experience in the agriculture industry is a plus.Benefits:Competitive salary and benefits package.Opportunities for professional growth and development.Be a part of a dynamic and growing company.

Responsibilities:Generate leads and identify potential customers through various channels, including cold calling, email campaigns, and social media outreach.Build and maintain strong relationships with existing customers & assist field sales teamUnderstand customer needs and recommend appropriate products and services.Negotiate and close deals to achieve sales targets.Provide accurate and timely information to customers regarding product availability, pricing, and delivery.Manage the sales pipeline and track key metrics.Prepare sales reports and presentations.Stay up-to-date on industry trends and competitor activities.Qualifications:Bachelor's degree in business, marketing, or a related field.2+ years of experience in inside sales or a related field.Excellent communication, interpersonal, and negotiation skills.Strong organizational and time management skills.Proficiency in using CRM software and Microsoft Office Suite.Benefits:Competitive salary and benefits package.Opportunities for professional growth and development.Be a part of a dynamic and growing company.