Job Role of Back Office Assistant
The role mainly involves:
Data entry and record maintenance
Documentation verification
Banking operations support
MIS and report preparation
Customer file management
Coordination with branch and operations team
Main Responsibilities
Documentation Work
Verify customer documents
Maintain account opening forms and loan files
Update KYC records
Scan and upload documents into the system
Data Entry & Record Keeping
Enter customer and transaction details
Maintain databases and Excel sheets
Update daily operational reports
Banking Operations Support
Assist in account opening process
Support cheque processing and transaction records
Handle back-end banking activities
Customer Support (Limited)
Resolve basic customer queries
Coordinate with customers for pending documents
Follow up for verification or approval process
MIS & Reporting
Prepare daily/monthly reports
Maintain operational records for audit purposes
Coordination Work
Coordinate with sales team, branch staff, and managers
Support finance and compliance departments
Skills Required
Basic computer knowledge
MS Excel and MS Office
Good typing speed
Communication skills
Attention to detail
Documentation handling ability
Eligibility Criteria
Usually required:
Any Graduate
Freshers can apply
Basic English communication
Computer knowledge preferred
Salary Range (India)
Freshers:
Experience
0 - 2 Years
No. of Openings
12
Education
Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma, B.Sc, B.Tech/B.E)
Role
Back Office Associate
Industry Type
Office Equipment / Automation
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Face interview location
Kolkata West Bengal