Job Description

We are seeking a dedicated Airport Ticketing Executive to join our team in Kota, India. This position is ideal for individuals with a passion for travel and customer service, offering a chance to work in the dynamic airport environment.

Key Responsibilities include:

- **Ticket Booking and Reservations:** Assist customers in booking flight tickets, ensuring they receive the best options for their travel needs.

- **Customer Service:** Provide excellent support to passengers, answering inquiries about flights, fares, and travel policies with a friendly approach.

- **Billing and Payments:** Handle ticketing payments accurately, processing transactions and issuing tickets promptly to ensure customer satisfaction.

- **Problem-Solving:** Address any issues or changes related to bookings, such as cancellations or rescheduling, by liaising with airlines and passengers.

- **Documentation Management:** Maintain accurate records of all ticketing activities and customer interactions to ensure compliance and improve services.

Required skills and expectations include:

- Candidates should have completed at least their 12th grade and possess good communication skills in English and Hindi.

- A keen attention to detail is essential to manage bookings effectively and minimize errors.

- Customer-oriented individuals who enjoy interacting with diverse people will thrive in this role.

- Individuals with 0 to 5 years of experience in ticketing or customer service are encouraged to apply.

- Strong organizational skills and the ability to work in a fast-paced environment will be highly beneficial.
  • Experience

    0 - 5 Years

  • No. of Openings

    486

  • Education

    12th Pass

  • Role

    Airport Ticketing Executive

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 40 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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