Job Description

We are looking for an enthusiastic Airport Ticketing Executive to join our team in Gwalior, India. This role is ideal for individuals seeking entry-level opportunities in the aviation industry.

As an Airport Ticketing Executive, your primary responsibilities will include:

- Ticket Booking: Assist customers in booking flight tickets by providing accurate information on flights, pricing, and availability to ensure a smooth booking process.

- Customer Support: Address customer inquiries and resolve issues related to ticketing, cancellations, or changes, ensuring excellent service and customer satisfaction.

- Documentation Management: Maintain accurate records of ticket transactions and ensure proper documentation is completed for all bookings and cancellations.

- Coordination with Airlines: Liaise with various airline representatives to get updated information about flights and fares, helping to provide the best options for customers.

- Payment Handling: Process payments responsibly while ensuring secure transactions, and provide receipts to customers as proof of payment.

To be successful in this role, you should have strong communication skills, a friendly demeanor, and an ability to stay calm under pressure. Attention to detail is essential, as you will work with various booking systems and customer data. A positive attitude and a willingness to learn are also important, as this position may require adapting to new tools and procedures. Candidates with prior experience in customer service or the travel industry are preferred, but fresh graduates are encouraged to apply.
  • Experience

    0 - 5 Years

  • No. of Openings

    390

  • Education

    12th Pass

  • Role

    Airport Ticketing Executive

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 40 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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