CHEMKART INDIA LIMITED JOB DESCRIPTIONDepartment: Sales Prepared by: HR Location: Mumbai HOPosition: Technical Sales Specialist Approved by: Ankit Mehta Date: 21 March 20251.Reports to: Sales Head [Rashmi Pawar]2.Subordinates:Nil3.Qualifications:Basics: Bachelors/ Masters degree in Pharmaceuticals, Chemistry, Food Technology, Biotechnology or a related fieldExperience: 5-7 years in technical sales, product applications, or R&D roles, preferably in nutraceuticals, pharmaceuticals, chemicals, FMCG, or related industries4.Requisite skills and knowledge for this position: Fluent spoken and written English and fluent spoken HindiTeam player with ability to think clearlyClear understanding of accounting conceptsStrong understanding of nutraceutical ingredients, formulations, and applicationsAbility to interpret product specifications, regulatory requirements, and quality standardsExperience in product trials, technical troubleshooting, and customer supportStrong analytical skills with the ability to interpret market data and trendsExcellent project management and organizational skillsProficiency in MS Office and data analytics tools5.Job description:Business development for marquee customersoEngage with large B2B customers, focusing on product application and customizationoBuild strong relationships with R&D teams, procurement teams, and decision-makersoIdentify technical gaps and customer pain points, positioning Chemkarts products as solutionsoLead technical presentations, product demonstrations, and trials at customer sitesTechnical support and product applicationoUnderstand the technical specifications, formulation requirements, and use cases of Chemkarts productsoAssist customers in product trials, formulation development, and process optimizationoCollaborate with internal teams (sales, R&D, and manufacturing) to modify products for specific customer needsoStay updated on industry regulations, quality standards, and compliance requirements.Market and competitor analysisoAnalyze competitor products and technical differentiators in the marketoProvide insights on industry trends, customer requirements, and new product opportunitiesoTrack customer feedback and technical issues, ensuring continuous product improvementDocumentation and reportingoMaintain records of customer technical interactions, product trials, and feedbackoGenerate monthly reports on technical challenges, solutions implemented, and business impactoWork closely with Sales Head to align technical support efforts with revenue goals6.Reporting requirements:To be decided7.Decision making and authority:As per authority matrix defined in Sales procedures