Jobs in Utran, Surat

CRM SR. EXECUTIVEThe Senior CRM Executive at Sylvi will play a key role in managing and guiding the CRM team, ensuring that all customer interactions are handled with professionalism, empathy, and efficiency. The position involves resolving escalations, mentoring team members, and enhancing the customer support process through technical insights and leadership.Key Responsibilities:Supervise CRM Executives and ensure high service quality and TAT adherenceHandle escalated queries and resolve customer concerns effectively.Monitor ticket flow, assign priorities, and ensure timely closures.Train and support team members on SOPs and customer handling techniques.Collaborate with departments (Operations, Technical, QA) to resolve complex issues.Generate reports using CRM dashboards for performance reviews.Uphold a customer-first approach in all team functions.Required Skills & Competencies:Soft SkillsConflict ResolutionPatience & EmpathyMultitasking & PrioritizationTeam MentoringEscalation HandlingCommunication Skills: Verbal, Written, Convincing Ability, Fluency Most PreferableTechnical SkillsAdvanced ExcelCRM Software Knowledge (e.g., Zoho, Freshdesk)Dashboard ManagementTicket Handling & Process OptimizationQualifications:Bachelors degree in any relevant discipline.2 -3 years of experience in customer service or CRM roles, with at least 1 year of team lead experience.Key Performance Indicators (KPIs):Customer Satisfaction (CSAT)First Response & Resolution TimesEscalation RateSLA ComplianceCoaching & Feedback Implementation

Responsibilitiesperform ASO for iOS & Android apps (Keyword optimization, metadata updates)Implement localization strategies for multiple regions.Conduct A/B testing for logos, Screenshots, and other store creatives.Manage ratings and reviews, and reply to user feedback via email.Generate backlinks and publish blog content for ASO improvement.Prepare weekly/monthly ASO performance reports (rankings, installs, A/B results)Required skillsExpertise in keyword research and writing ASO-optimized metadata.Competitor research & organic growth strtegies for app stores.Knowledge of graphics tools (canva, photoshop, figma) for creative ideation.Ability to guide designers for logos, screenshots, and app creatives.Proficient in google sheets/MS Excel for data analysis and reporting.Familiarity with AI Tools (ChatGPT) for content generation.Strong English writing skills for app content and user replies.Preferred knowledge & Tools :ASO Tools: Sensor tower, AppTweak, MobileAction, AppFollow

fresher & B.com Ruining for Accounting & Insurance & Loans

Job Responsibilities: -Work on building enterprise-grade applications with a strong knowledge of the .net core framework. Experience with Angular JS.Job QualificationsAt least 4+ years of experience using C# programming language in the build of enterprise software (.net core, asp.net core, web api) For .Net DeveloperGood understanding of version control (using Git/Github).Experience with Unit Test framework; TDD Approach.Knowledge and understanding of PCI Requirements for Card processing software .Understanding of SQL Database and Database Design.Strong understating of hybrid cloud application basics based on Docker, Kubernetes, Microservices and Postgres.Minimal 2+ years of experience in building enterprise scale applications: coding, designing, developing, and analyzing data.Agile environment. AWS, Docker, Kubernetes, DevOps environment Lead levels only.Manage CI/CD Pipeline.B.E/B.Tech/B.Sc/MCA/Msc in Computer Science.

We are looking for 70 Data Entry Operator Posts in DelhiUtran, Mumbai, Lakhimpur Kheri, with deep knowledge in Data Processing, exale and Required Educational Qualification is : B.A

We have vacant of 05 Android Developer Jobs in Utran Surat, Gujarat,Problem Solving,Java Script Developer,programming language, for Freshers Educational Qualification : B.C.A, B.Sc, M.C.A, M.Sc Skill C Language, Problem Solving,Java Script Developer,programming language etc.

Need to work on eCommerce product design.Post: CorelDraw DesignerSkills: CorelDraw (Mandatory)Additional Skills: Photoshop or illustratorLocation : Uttran, SuratWork from Office

Job Openings for 10 SEO Analyst Jobs for Freshers in Utran Surat, Gujarat having Educational qualification of : Professional Degree with Good knowledge in Digital Marketing,SMO,Link Building,Web Analysis, SEO Analyst etc.

who can apply, People who want to learn accounts and built up future in this field

3+ years of Hands-on technical expertise and people management experience.Product based experience is a must Must have relevant experience in designing, building, maintaining, and extendinglarge-scale production systems. Have deep expertise in React.js, Node JS, and MongoDBVue, Angular experience is an advantage. Proven leadership skills; courage to challenge with candor, motivate and inspireteams. Strong interpersonal and communication skills, for both technical and non-technical audiences. Deep understanding of CS fundamentals & technologyProven record of shipping features on time and on budget Should be capable of handling one complete product end-to-end - with minimal oversight Familiarity with git, working with git-flow is a bonus Good understanding of ECMAScript and its nuancesQualifications & Skills Required- Solid understanding OOPS- Ability to communicate complex concepts clearly with team.- Ability to work independently, self-motivated and result oriented- Good analytical and problem solving skills- Remuneration commensurate with experience- Training will be provided for entry level candidates- Entry level candidates with excellent learning attitude are welcome to apply- Students in their final year of studies with possible conversion to permanent staff after internship are preferredBenefits to joining us :1) Learning & Development Opportunity2) Excellent Salary3) Friendly Environment4) Work-life Balance5) 5 Days Working6) Flexible Office Timings

Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close for the Next chain of management process Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the companys reputation Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information

We are looking to hire a talented PHP developer to manage our back-end services and ensure a seamless interchange of data between the server and our users.

Candidate must possess-> Good knowledge of OOPs concept-> Write clean, well-designed code & Contribute to all phases of the development lifecycle-> Good Knowledge of MySQL or Mongo DB databases.-> Working Knowledge of CSS3, HTML 5, JavaScript / jQuery, JSON.-> Working Knowledge of GIT will be a plus.-> Problem solving skills-> Must have dedication and commitment towards work and time.

Create PSDs For Visual Layout Of Web Pages And Convert Each Design Into HTML And CSSImplement Responsive Design Websites In HTML 5, CSS3Coding Front-End (HTML, CSS And JQquery)Identify And Troubleshoot UX Issues (E.G. Responsiveness)Establishing Design Guidelines, Standards, And Best Practices.Designing Visual Imagery For Websites And Ensuring That They Are In Line With Branding For Clients.Communicating Design Ideas Using User Flows, Process Flows, Site Maps And Wireframes.Create UI Mock-Ups And Prototypes That Clearly Illustrate How Sites Function And LookIncorporating Functionalities And Features Into Websites.Preparing Design Plans And Presenting The Website Structure.Designing Sample Pages Including Colors And Fonts

Teaching IELTS including spoken English to the studentsMaking teaching plans for the IELTS ProgramPreparing and setting tests, examination papers, and exercisesAcademic Counselling for GRE, SAT, PTE, IELTS and other preparatory exam

Need to work on eCommerce product design.Post: CorelDraw DesignerSkills: CorelDraw (Mandatory)Additional Skills: Photoshop or illustratorLocation : Uttran, SuratWork from Office

Experience : 1.5 to 2 YearsJob Type : Full TimeVacancy : 1Knowledge : manual testing, writing test cases, bug tracking toolsNote : Only Surat local candidates will be prefer.Responsibilities :Review software requirements and prepare detailed test scenarios and casesConduct functional, regression, integration and UI TestingExperience with tools like Selenium, Appium, Playwright, or CypressSolid experience in manual testing of web/mobile applicationsHands-on with API testing using tools like Postman or SwaggerFamiliarity with SQL for database testing and validationUnderstanding of CI/CD pipelines and agile testing practicesPlease share your CV On hr.hyeoninfotech@gmail.com

fresher required 12th to B.com part time -Full time bothPlease send resume

Job Openings for 10 Flutter Developer Jobs for Freshers in Utran Surat, Gujarat having Educational qualification of : B.Sc with Good knowledge in Flutter etc.

We are looking for 10 Maunal Tester Posts in Utran Surat, Gujarat with deep knowledge in QA/QC Engineer and Required Educational Qualification is : Diploma, Other Bachelor Degree, Post Graduate Diploma

We are looking for 5 Android Developer Posts in Utran Surat, Gujarat with deep knowledge in C Language,Core Java,Symbian,Android and Required Educational Qualification is : Other Bachelor Degree

-calling existing and potential customers to persuade them to purchase company products and services.-Accurately recording details of customers purchase orders.-Processing all customer purchases accordingly.-Generating promising leads for the outside sales team to pursue.-Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.-Developing and sustaining solid relationships with customers to encourage repeat business.-Using sales scripts proffered by the company to drive sales and respond to customer rejections.-Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.-Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.