Jobs in Nana Varachha, Surat

Company DescriptionEstablished in 2007 in Surat, Gujarat, BESTZONE BK LLP is a renowned Wholesaler Trader specializing in Home & Kitchen equipment as well as Car Accessories. We have our branches in China, Ahmedabad and Surat.Industry Type: EcommerceExperience: 0 to 2 years can applyRole Category: Retail & B2C SalesRole DescriptionThis is a full-time on-site role located in Surat for a Tele calling Sales professional.QualificationsStrong verbal communication and active listening skillsAbility to handle objections and provide clear solutions during customer interactionsBasic proficiency in sales and customer relationship managementJob Responsibility:Attend calls and take orders from customers through Indiamart.Meet customers in Surat and prepare and deliver sales presentations, negotiate terms, and close deals.Strong network of contacts and relationships in the relevant sector.Salary: 10,000 to 25,000/-

CRM SR. EXECUTIVEThe Senior CRM Executive at Sylvi will play a key role in managing and guiding the CRM team, ensuring that all customer interactions are handled with professionalism, empathy, and efficiency. The position involves resolving escalations, mentoring team members, and enhancing the customer support process through technical insights and leadership.Key Responsibilities:Supervise CRM Executives and ensure high service quality and TAT adherenceHandle escalated queries and resolve customer concerns effectively.Monitor ticket flow, assign priorities, and ensure timely closures.Train and support team members on SOPs and customer handling techniques.Collaborate with departments (Operations, Technical, QA) to resolve complex issues.Generate reports using CRM dashboards for performance reviews.Uphold a customer-first approach in all team functions.Required Skills & Competencies:Soft SkillsConflict ResolutionPatience & EmpathyMultitasking & PrioritizationTeam MentoringEscalation HandlingCommunication Skills: Verbal, Written, Convincing Ability, Fluency Most PreferableTechnical SkillsAdvanced ExcelCRM Software Knowledge (e.g., Zoho, Freshdesk)Dashboard ManagementTicket Handling & Process OptimizationQualifications:Bachelors degree in any relevant discipline.2 -3 years of experience in customer service or CRM roles, with at least 1 year of team lead experience.Key Performance Indicators (KPIs):Customer Satisfaction (CSAT)First Response & Resolution TimesEscalation RateSLA ComplianceCoaching & Feedback Implementation

Responsibilities:Prototype, code and optimize applications for use in the iOS ecosystem.Implement application updates and correct coding bugs.Ensure functionality and quality of applications based on user needs.Collaborate with designers and other developers throughout application development.Requirements:Programming language expertise (Objective-C, Swift).Experience using IDEs (AppCode, CodeRunner, Xcode).Understanding of CI/CD pipelines and tools (Azure, Jenkins, GitLab).Preferred Qualifications:BS/MS in Computer Science, Engineering, or a related field.Familiarity with cloud message APIs and push notifications.Experience with offline storage, threading, and performance tuning.Knowledge of web technologies and UI/UX standards.Strong understanding of business and technical requirements.How to Apply:Send your resume to 8460127127 with the subject Android Developer Application[YourName].

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We are looking for a motivated Sales Executive to join our team in Nana Varachha. This is a full-time position suited for individuals with 0 to 2 years of experience and a minimum education of 12th pass. The role involves working from the office to drive sales and contribute to the growth of our business.**Key Responsibilities:**- **Identify and Engage Leads:** You will research and find potential customers, reaching out to them via calls or emails to introduce our products.- **Understand Customer Needs:** Work closely with clients to understand their requirements and suggest appropriate solutions that align with their needs.- **Achieve Sales Targets:** Set and meet monthly sales targets by actively promoting our goods and services, ensuring customer satisfaction throughout the process.- **Maintain Customer Relationships:** Build and nurture strong relationships with customers and address any questions or issues they may have to foster loyalty.- **Provide Market Feedback:** Gather feedback from clients and report on market conditions, keeping the team informed about competitors and sales trends.**Required Skills and Expectations:**- Strong communication skills are essential as you will be interacting with customers regularly.- A friendly and approachable demeanor is important for building rapport with clients.- Basic knowledge of sales techniques or willingness to learn is preferred.- You should be goal-oriented and have the ability to work independently as well as part of a team.- Being proactive and having good time management skills will help you excel in this role.

Process bills and handle cash, card, and digital paymentsMaintain accuracy in billing and daily cash reconciliationManaged accounts payable, ensuring timely payments and accurate vendor reconciliations.Handled bank statement entries and reconciliations (ecommerce) with a high degree of precision.Prepared and filed GST R-1 & GST R-3B returns and ensured compliance with taxation deadlines. Generated regular reports and maintained financial records using Tally Prime.( Interested candidate can share cv on 91733 24269 or on hr@bestzonegroup.com )