SHARE YOUR RESUME 7044749210We are seeking an Airline Customer Service Executive to join our team in Kolkata. This entry-level position is ideal for individuals who are passionate about providing excellent service in the airline industry. Key Responsibilities:- **Assist Passengers:** You will greet and assist travelers at the check-in counters, guiding them with check-in procedures, baggage handling, and answering inquiries about flights and services.- **Manage Reservations:** You will help customers with flight bookings, changes, and cancellations, ensuring they receive clear information and support throughout the process.- **Handle Complaints:** You will address and resolve customer concerns and complaints, providing timely solutions to enhance passenger satisfaction.- **Provide Information:** You will keep passengers informed about flight schedules, boarding times, and any changes or delays, ensuring clear communication at all times.Required Skills and Expectations:Candidates must have a minimum education level of 10th grade and should be willing to handle customer inquiries with a positive attitude. Strong communication skills in English and local languages are essential. Individuals should be comfortable working in a fast-paced environment and must possess good problem-solving abilities. A friendly demeanor, punctuality, and a keen sense of professionalism are expected, as you will represent the airline and interact directly with travelers in a busy airport setting. No prior experience is required, but eagerness to learn and grow within the role is highly valued.