Jobs in Dokmoka, Karbi Anglong, Assam

Job Description (JD)Sales Executive - Saree DepartmentJob TitleSales Executive - Saree DepartmentDepartmentRetail SalesReporting ToFloor Manager / Department ManagerLocationStoreJob SummaryThe Sales Executive - Saree Department is responsible for delivering an exceptional shopping experience by assisting customers in selecting sarees that suit their preferences, occasion, and budget. The role involves achieving sales targets, maintaining attractive merchandise displays, ensuring proper stock handling, and building long-term customer relationships.Key ResponsibilitiesCustomer ServiceWelcome customers warmly and assist them throughout their shopping journey.Understand customer requirements based on occasion, fabric, colour, design, and budget.Demonstrate and drape sarees professionally to showcase their features.Provide accurate information about fabrics, weaving styles, care instructions, and pricing.Build strong customer relationships to encourage repeat visits.SalesAchieve individual and departmental sales targets.Upsell and cross-sell complementary products such as blouse pieces, petticoats, jewellery, handbags, footwear, and accessories.Promote ongoing offers, loyalty programs, and festive collections.Maintain a high Average Bill Value (ABV) and Units Per Bill (UPB).Merchandise & DisplayMaintain neat, attractive, and organised displays.Fold and arrange sarees properly after every customer interaction.Ensure all products are correctly tagged and displayed.Keep shelves and counters clean and presentable.Inventory ManagementAssist in stock receiving and verification.Monitor stock availability and report fast-moving or out-of-stock items.Participate in stock counts and inventory audits.Minimise product damage and stock loss.Billing & OperationsCoordinate with the billing counter for smooth customer service.Handle customer queries related to exchanges and returns as per company policy.Follow SOPs for sales transactions and documentation.Customer Complaint HandlingResolve customer concerns politely and professionally.Escalate unresolved issues to the Department Manager.Maintain a positive customer experience at all times.Store DisciplineMaintain punctuality and professional grooming.Follow company policies and code of conduct.Work collaboratively with team members to achieve departmental goals.Skills RequiredExcellent communication and interpersonal skills.Strong selling and negotiation skills.Knowledge of saree fabrics, weaves, and current fashion trends.Customer-focused approach.Ability to upsell and cross-sell effectively.Teamwork and problem-solving skills.Preferred Product KnowledgeBanarasi SilkKanjivaram SilkTussar SilkCotton SareesChiffonGeorgetteOrganzaLinenPrinted SareesParty Wear SareesBridal SareesDesigner SareesEducational QualificationMinimum: Higher Secondary (10+2)Graduate preferred.Experience1-3 years of experience in saree or ethnic wear retail sales preferred.Freshers with excellent communication and a willingness to learn may also be considered.Key Performance Indicators (KPIs)Sales Target Achievement (%)Average Bill Value (ABV)Units Per Bill (UPB)Conversion RatioCustomer Satisfaction ScoreRepeat Customer RateUpselling & Cross-selling PerformanceDisplay & Housekeeping ComplianceAttendance & PunctualityStock Accuracy and Shrinkage ControlWorking ConditionsAbility to stand for extended periods.Flexibility to work in shifts as per store requirements

A data entry operator updates, inputs, and maintains files in computer systems and databases. They transcribe text and numbers from paper or digital records into software like Excel, ensuring information is accurate, organized, and secure.HR RINKI- 9706639479

We are looking for a dedicated Hotel Executive in Hojai, India, who is eager to learn and grow in the hospitality industry. This entry-level position is perfect for someone with a passion for customer service and a desire to contribute to a positive guest experience.Key Responsibilities:1. **Guest Assistance**: Provide friendly and professional service to guests upon check-in and check-out. Address their inquiries and assist with any special requests to ensure a pleasant stay.2. **Front Desk Operations**: Manage the front desk area by answering phone calls, handling reservations, and processing payments accurately. Keep the reception organized and welcoming.3. **Customer Service**: Respond to guest complaints and feedback with patience and professionalism. Work to resolve issues quickly to maintain high customer satisfaction.4. **Collaboration**: Work closely with other hotel departments, including housekeeping and management, to maintain smooth operations and enhance guest experiences.5. **Administrative Tasks**: Assist with administrative functions such as updating guest records and maintaining inventory of supplies at the front desk.Required Skills and Expectations:Candidates should have a high school diploma and a strong willingness to learn. Good communication and interpersonal skills are essential. A friendly attitude and the ability to work under pressure are also important. Basic computer knowledge will be an advantage. This role requires a positive and proactive approach to guest services and teamwork in a fast-paced environment.

We are seeking an Air Ticketing Staff member in Jorhat, Assam. This entry-level position is ideal for enthusiastic individuals looking to kick-start their careers in the travel industry. The successful candidate will work in a dynamic environment, assisting customers with their travel plans.Key Responsibilities:1. **Ticket Reservations**: Assist customers in booking air tickets by providing information on flight options, pricing, and availability, ensuring a smooth reservation process.2. **Customer Service**: Respond to customer inquiries and resolve any issues related to ticketing, ensuring a positive travel experience and building customer loyalty.3. **Documentation**: Prepare and manage travel documents, such as tickets and itineraries, and ensure they are accurate and delivered timely to clients.4. **Coordination**: Liaise with airlines and travel vendors to gather necessary information and confirm bookings, maintaining effective communication throughout the process.5. **Sales Support**: Promote travel packages and services offered by the company, enhancing customer engagement and sales effectiveness.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with customers and team members. An understanding of basic computer applications and the ability to learn ticketing software quickly is essential. Attention to detail is crucial for managing bookings accurately. As a team player, the applicant should be motivated to provide exceptional service and support to customers, contributing to the overall success of the company.

Guest Service Manager leads front-of-house teams in hotels or resorts. They manage check-ins, train staff, handle difficult complaints, and ensure visitors have a great stay. They link the guests and other departments like housekeeping to keep daily work smooth.HR MEHZABIN- 6001267037

Ticket Support Executive handles customer inquiries, processes bookings, manages cancellations, and resolves service problems via phone, email, or digital ticketing systems. They typically work in fast-paced sectors like travel, aviation, or IT support to ensure smooth operations and high customer satisfaction.HR SIMA- 7086942058

A cargo job description covers roles like a Cargo Agent or Cargo Handler, focusing on moving, tracking, and processing freight safely through airports, docks, or warehouses. Core tasks include managing shipping documents, loading and unloading goods, and following safety rules.CALL HR SIMA- 7086942058

We are seeking a dedicated Hotel Executive to join our team in Hojai, India. This entry-level position is ideal for individuals looking to start their career in the hospitality industry. The Hotel Executive will play a key role in ensuring guest satisfaction and smooth hotel operations.Key Responsibilities:1. **Guest Assistance**: Welcome guests with a friendly attitude, assist with check-in and check-out processes, and address any guest inquiries or concerns promptly.2. **Room Management**: Coordinate room assignments and ensure that all rooms are clean and properly maintained, communicating any issues to the housekeeping team.3. **Communication**: Liaise with other hotel departments, such as housekeeping and maintenance, to ensure a seamless guest experience and resolve any operational challenges.4. **Record Keeping**: Maintain accurate guest records and billing information to ensure transparency and efficient service.5. **Sales Support**: Assist in promoting hotel services and facilities, as well as provide information about local attractions to enhance the guest experience.Required Skills and Expectations:Candidates should possess a positive attitude, strong communication skills, and a passion for customer service. Attention to detail and the ability to work in a team are essential. A basic understanding of hotel operations will be beneficial, but not necessary as training will be provided. The ideal candidate should be flexible and willing to work in a fast-paced environment, eager to learn and grow within the hospitality sector.

A back office is the unseen part of a company that handles administration, support, and internal operations instead of meeting customers face-to-face. Key functions include accounting, human resources, and IT services

We are looking for a Hospitality Executive to join our team in Hojai, India. This entry-level position is perfect for individuals who are passionate about customer service and want to start their career in the hospitality industry.As a Hospitality Executive, you will be responsible for providing excellent customer service, assisting guests, and ensuring a pleasant atmosphere in our establishment.Key Responsibilities:- **Guest Assistance**: Welcome guests, answer their questions, and assist with their needs to ensure a memorable experience.- **Reservations Management**: Handle booking inquiries and confirm reservations, maintaining an organized system to ensure efficiency.- **Communication**: Interact with guests and team members clearly and politely to foster a positive environment.- **Problem-Solving**: Address guest complaints and concerns promptly, working to resolve issues with professionalism and care.- **Team Collaboration**: Work closely with colleagues to ensure smooth operations and quality service throughout the establishment.Required Skills and Expectations:Candidates should have strong communication skills and a friendly demeanor to create a welcoming atmosphere. Attention to detail is crucial for managing reservations and ensuring guest satisfaction. Basic computer skills are beneficial for operating reservation systems. A positive attitude and a willingness to learn are essential for success in this role. No prior experience is required, making this an excellent opportunity for those eager to begin a career in hospitality.