Voice Support Job Vacancies in Nagercoil

Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when required.RequirementsGood communication skills in English or TeluguGood listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.

## Tele Sales Executive - Nagercoil Branch*Company:* Trend Line Media*Location:* Nagercoil - Work from Office*Job Type:* Full-Time*About Trend Line Media*Trend Line Media provides *Promotion Videos, Voice Over, Graphic Designing, and Digital Marketing services* to small and medium-sized business owners.*Job Responsibilities** Call customers from the data provided by the company.* Explain our services clearly to potential customers.* Follow up with interested customers.* Convert enquiries/leads into customers.* Maintain good customer relationships and achieve sales targets.*Requirements** Good communication skills.* Basic knowledge of Tamil and English.* Confident and positive attitude.* Freshers can apply.* Sales/telecalling experience is an added advantage.*What We Provide** Customer data/leads will be provided by the company.* Work from office.* Salary + attractive incentives.* Friendly working environment.

As a Voice Process Executive, you will handle customer interactions via phone, providing assistance and solutions to their inquiries. Your role is crucial in ensuring customer satisfaction and maintaining a positive company image. Key Responsibilities:- Customer Assistance: Engage with customers to address their queries and provide accurate information, helping to resolve issues effectively.- Call Handling: Manage inbound and outbound calls to ensure timely responses to customer requests, adhering to the company's communication standards.- Problem Solving: Identify customer problems and offer appropriate solutions, ensuring a high level of service is maintained throughout the interaction.- Documentation: Maintain detailed records of customer interactions and transactions, ensuring all information is accurate and up-to-date for future reference.- Feedback Collection: Gather customer feedback and relay it to management, aiding in service improvement and product development.Required Skills and Expectations:- Communication Skills: A strong command of spoken language, including clarity, fluency, and an understanding of customer needs is essential.- Interpersonal Skills: The ability to build rapport with customers quickly and effectively is important for resolving issues and enhancing customer satisfaction.- Problem-Solving Skills: Capability to think critically and offer solutions in a fast-paced environment is vital for addressing customer concerns.- Adaptability: Willingness to learn and adapt to new processes, systems, and technologies as needed.- Experience: Previous experience in a voice process or customer service role is preferred, with a minimum of 1 year and a maximum of 6 years in relevant fields.

Job Openings for 30 customer support executive Jobs for Freshers in Nagercoil having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Care,Voice Process,Service Marketing,Customer Service Operations, Telecalling Executive,Customer Support Executive etc.

We are looking for 30 Customer Support Executive Posts in Nagercoil with deep knowledge in Customer Care,Customer Support,Voice Process,CSE, Customer Support Executive and Required Educational Qualification is : Other Bachelor Degree

Prior sales experienceKnowledge of MS Office Knowledge of CRM or sales management software is an added advantageDeep understanding of negotiating techniques and marketing tacticsFaster learning ability and passion for salesSelf-motivated professional with a result-oriented approachGood presentation Skills