Troubleshooting Fresher Jobs in Guwahati

Hardware & Networking Support Executive - We are looking for a field-oriented Hardware & Networking Support Executive who has basic knowledge of computer hardware, networking, and software installation. The role involves visiting customer locations, providing technical support, and demonstrating software to shops and business clients.Key Responsibilities:PC assembling and basic hardware troubleshootingSoftware installation, configuration, and setupVisit customer locations for technical support and product demoProvide software demonstrations to shops and business ownersHandle basic networking setup and issuesMaintain good customer relationships through professional communicationCandidate must have-Basic knowledge of Computer Hardware & NetworkingWillingness to travel for field visitsGood communication and customer handling skillsTwo-wheeler driving ability preferred

- Assist in diagnosing and resolving hardware, software, and network issues for both internal teams and students.- Provide first-level support via helpdesk, phone, or in-person, ensuring timely resolution of technical problems.- Support the setup, configuration, and maintenance of computer systems, servers, and networking equipment.- Install and configure operating systems, software applications, and necessary updates on workstations and servers.- Assist in implementing and maintaining data backup solutions to prevent data loss.- Ensure regular backups and data integrity for all critical systems.- Support the implementation of security protocols to protect systems and data from unauthorized access.- Provide basic training to staff and students on the use of IT systems and software applications.- Work closely with senior IT staff to learn and implement best practices in IT management.

- Design and develop comprehensive IT training programs tailored to meet the specific needs of the companys workforce, focusing on software, hardware, and any specialized tools used in the car accessories industry.- Deliver engaging and effective training sessions on various IT systems, software applications, and tools, ensuring employees are proficient in using these technologies to optimize business operations.- Provide ongoing technical support and troubleshooting assistance to employees, addressing any IT-related issues related to internal systems, applications, or hardware used within the company.- Conduct regular assessments and collaborate with department heads to identify gaps in employees' IT knowledge and skills, adapting training programs accordingly.- Track and evaluate the effectiveness of training sessions through feedback, assessments, and performance metrics to ensure continuous improvement and ensure the workforce is up-to-date with technology.- Keep abreast of the latest technological trends and IT tools relevant to the car accessories industry, ensuring that the companys IT infrastructure and employees skills remain cutting-edge.- Collaborate with other departments such as sales, marketing, and operations to understand their IT needs and provide customized training solutions to enhance their productivity.- Provide training on data security protocols, compliance regulations, and best practices to ensure the companys IT infrastructure is secure and meets industry standards.- Assist the IT department in identifying areas for system or software upgrades and provide training to employees on new or upgraded systems to ensure smooth transitions.