Telephone Handling Job Vacancies in Jharkhand

Front office staff required for administrative work and office work who can handle phone calls, take admission.

We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- **Assist with Troubleshooting:** Help customers resolve issues related to our products or services, guiding them through solutions.- **Maintain Customer Records:** Keep detailed and accurate records of customer interactions and issues in our database.- **Provide Product Information:** Educate customers about our offerings and help them make informed decisions based on their needs.- **Follow Up on Customer Concerns:** Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.**Required Skills and Expectations:**- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.

Welcome and assist visitors, clients, vendors, and business partners professionally.Manage incoming and outgoing phone calls, emails, and courier services.Maintain the reception area and ensure a positive first impression.Schedule meetings, appointments, and coordinate conference room bookings.Handle visitor records and maintain entry registers.Assist management with administrative tasks, documentation, and filing.Coordinate with internal departments for smooth office operations.Manage office supplies and maintain inventory records.Support HR with interview scheduling and onboarding formalities.Maintain confidentiality of company information and business communications.

Answer and direct phone calls, emails, and inquiries to the appropriate departments.Maintain the front desk area ensuring it is clean, organized, and presentable.Manage client appointments, meeting schedules, and visitor logs.Provide information about company services, products, or ongoing projects.Handle incoming and outgoing correspondence and deliveries.

Job Openings for 1 Front Office Receptionist Job with minimum 2 Years Experience in Ranchi, having Educational qualification of : B.B.A, B.Com, LLB, Other Bachelor Degree, M.Com with Good knowledge in Customer Relationship, Office Work, Telephone Handling, Receptionist Activities, Computer Skills, Front Desk, General Administration etc.The candidate should be presentable, have good communication skills and a quick learner. Should have knowledge about MS excel and capable of handling the calls well in a professional manner.Interested candidates can mail their updated CV at hr@spdgroup.co.in or contact at 9263147058

We are looking for a professional and organized front office executive to manage front desk operations and assist with administrative tasks. : - 1+ years of experience in front desk or administrative roles - Strong communication and organizational skills - Proficiency in MS Office : Competitive salary, health benefits, and career growth opportunities.