Telephone Handling Job Vacancies in Noida

Job SummaryWe are looking for an experienced Customer Support Executive to handle assigned customer support activities and client processes for organizations in the banking and NBFC sector.Key ResponsibilitiesHandle assigned customer support and service-related activities.Understand customer/service requirements and provide appropriate assistance as per defined processes.Communicate professionally through assigned communication channels.Maintain accurate customer records and documentation.Follow client-specific SOPs, processes and quality standards.Coordinate with internal teams for timely resolution of issues.Escalate complex or unresolved matters to the Team Leader.Maintain confidentiality of customer and business information.Achieve assigned productivity, quality and service targets.Requirements0-2 years of experience in customer support/customer service.Experience in banking, NBFC, BPO, financial services or related industries will be preferred.Good verbal and written communication skills.Strong customer-handling and problem-solving abilities.Basic knowledge of MS Office and computer applications.Ability to work in a target-driven environment.Key Skills: Customer Support Banking/NBFC Customer Handling Communication Problem Solving MS OfficeWork Location: In person

We are looking for a dedicated Front Desk Receptionist to manage our front office. This role is essential for providing excellent customer service and ensuring smooth operations at our office in Noida. The ideal candidate should have 2 to 6 years of experience and must be female.Key Responsibilities:- Greeting Visitors: Welcome and assist all guests and clients with a warm and friendly demeanor to create a positive first impression.- Managing Phone Calls: Handle incoming and outgoing calls promptly and professionally, directing them to appropriate staff as necessary.- Scheduling Appointments: Organize and maintain an efficient appointment schedule for staff, ensuring that all meetings are arranged smoothly.- Maintaining Records: Keep accurate records of visitors and manage documentation within the reception area, ensuring confidentiality and security of information.- Supporting Administrative Tasks: Assist with various administrative duties as needed, contributing to the overall efficiency of the office.Required Skills and Expectations:The ideal candidate must have completed their 12th standard and possess excellent communication skills. A cheerful and professional attitude is necessary, along with strong organizational skills to manage multiple tasks effectively. Proficiency in basic computer skills is also important to handle office software and maintain records. Attention to detail and the ability to work well under pressure are essential qualities for success in this role.

We are looking for a dedicated Phone Banking Officer to join our team in Noida Sector 127. In this role, you will assist customers with their banking needs through phone communication, ensuring excellent service and support.Key Responsibilities:1. Customer Support: Handle inbound and outbound calls from customers, providing information on banking services, account inquiries, and resolving issues efficiently.2. Account Management: Assist customers with account-related processes such as balance inquiries, fund transfers, and updates to personal information while maintaining confidentiality.3. Problem Resolution: Identify customer concerns and provide appropriate solutions, ensuring a high standard of service and customer satisfaction throughout the call.4. Documentation: Maintain accurate records of customer interactions and transactions in our system, ensuring all data is up-to-date and compliant with company policies.5. Team Collaboration: Work closely with other team members and departments to ensure seamless service delivery and to escalate complex issues when necessary.To be successful in this role, you should have excellent communication and interpersonal skills, possess a problem-solving attitude, and exhibit a strong commitment to customer service. A graduate degree is required, and candidates with 0-1 year of experience in customer service or banking will be preferred. You must be comfortable working from our office environment and be willing to adapt to a fast-paced work setting.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Core responsibilitiesVisitor management: Greet visitors in a professional and courteous manner, manage check-ins, and direct them to the appropriate person or department.Communication: Answer, screen, and forward incoming phone calls, and respond to inquiries via phone, email, and in person.Scheduling: Manage and coordinate appointments, meetings, and conference room bookings.Administrative tasks: Handle incoming and outgoing mail and deliveries, file documents, perform data entry, and assist with general administrative duties.Front desk maintenance: Keep the reception area clean, organized, and presentable at all times.Office support: Assist with ordering office supplies and coordinate with other departments as needed.

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service

Job Openings for 1 Front Desk Receptionist Job with minimum 2 Years Experience in Noida Sector 63, having Educational qualification of : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Ed, Other Bachelor Degree with Excellent communication and interpersonal skills, Customer Relationship, Telephone Handling etc.

We are looking for a professional and friendly Receptionist to manage front-desk operations in our textile company. The role includes greeting visitors, handling phone calls, managing correspondence, and scheduling appointments. The receptionist will also support administrative tasks such as maintaining records, coordinating meetings, and assisting various departments. Candidates should have strong communication, organizational, and customer service skills. Prior experience in the textile or manufacturing industry will be an added advantage.

Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities

Front Office Management, Telecalling, Customer Support

A front desk receptionist's main role is to manage the front desk, which includes welcoming visitors, answering phone calls, and directing inquiries. They also perform administrative tasks, such as scheduling appointments, managing correspondence

Company DescriptionRockworth International is Asias leading manufacturer of quality Office Systems Furniture with over 50 years of experience. The company has a dedicated team of 1,200 employees and serves clients in 27 countries through a regional network of authorized dealers. Rockworth focuses on creating workspaces that enhance businesses by supporting people to access their best work and understanding the ever-changing needs of individuals, teams, and organizations.Role DescriptionThis is a full-time on-site role for a Front Office Executive at Rockworth International located in Noida. The Front Office Executive will be responsible for receptionist duties, customer service, and front office operations on a day-to-day basis.QualificationsInterpersonal Skills and CommunicationReceptionist Duties and Front Office experienceCustomer Service skillsExcellent organizational and time-management skillsProficiency in MS Office (Word, Excel, Outlook)

Receptionist's duties and responsibilities include greeting visitors, helping an office, and supplying them with refreshments as they wait. In addition, they maintain for appointments, sort mail,Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings with management or sales staff. The receptionist needs to deliver exceptional customer service assistance and provide an overall welcoming environment.and directing them appropriately. Notify relevant employees when visitors arrive. Keep an eye on security and telecommunications systems. Answer visitors' questions, calls, and emails, and provide them with the relevant information. Receptionist with experience providing administrative support and customer service to clients and internal staff. Provides excellent customer service

we need smart looking female plus confidence in your communication skill ,kindly contact for more details contact 8380992517