JOB DESCRIPTION FOR CUSTOMER RELATIONSHIP OFFICER : => This is permanent job on roles of Fin fortune financial services Pvt Ltd with fixed salary + highincentives.=> Be part of fastest growing digital sales channel in financial services industry.=> This will be permanently working from office only (Not a Work from Home).Job Designation: Customer relationship Officer (CRO)Job Locations: Vadapalani ChennaiExperience: 0 3 yearsKey Role & responsibilities:=> Day shift. Shift timing 9.30-6.30=>This position is primarily responsible for receiving / attending the inbound calls from existingcustomers to resolve their complaints & queries and give them the service against the bankingproducts and services.=> Developing and maintaining banking relationships with a select group of Individual customers byproviding them exceptional individualized customer service, thereby achieving targeted growth andservice norms.Job Description:to attend the inbound calls of customers in Retail Liabilities and process the queries & requests tocustomer's satisfaction.to identify and convert the opportunities for cross selling (banking product) on customer's call.