1. Answering incoming calls from prospective customers2.Using scripts to provide information about products features, prices etc. and present their benefits3. Persuade the customer to buy by demonstrating how merchandise or services meet their needs4. Record the customers personal information accurately in a computer system5. Deal with complaints or doubts to safeguard the companys reputation6. Keep records of calls and sales and record useful information 7. Excellent communication and presentation skillsProficient in English8. Skilled in negotiation and dealing with complaints 9. Patient and able to handle customer rejection