Technical Support Engineer Female Graduate Jobs in Ahmedabad

Technical Support - AhmedabadExperience: 0.6 Months - 2 Years****Apply only if you are from Gujarat and ready to Relocate at Ahmedabad location******* Graduation is a Must****CTC: Upto 25,000* Monthly CTCShould have knowledge of Hardware and troubleshooting the same.Should have knowledge of Windows and Linux Operating System.Should have basic concept of Network Functioning and Troubleshooting.Ability to diagnose and troubleshoot Security issues.Familiarity with remote desktop applications and help desk software (eg. Teamviewer, Anydesk)Excellent problem-solving and communication skills.Ability to provide step-by-step technical help, both written and verbal.Taking ownership of customer issues reported and seeing problems through to resolution.Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue.Ensure all issues are properly logged.Address: Satellite Road, satellite, Ahmedabad, Gujarat - 380015

Technical Support Engineer (1-3 Years)Location: Satellite Road, Ahmedabad Should have knowledge of Hardware and troubleshooting the same. Should have knowledge of Windows and Linux Operating System. Should have basic concept of Network Functioning and Troubleshooting. Ability to diagnose and troubleshoot Security issues. Familiarity with remote desktop applications and help desk software (eg. Teamviewer, Anydesk) Excellent problem-solving and communication skills. Ability to provide step-by-step technical help, both written and verbal. Taking ownership of customer issues reported and seeing problems through to resolution. Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue. Ensure all issues are properly logged.

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out applications. Providing support in the forum. Managing multiple cases at one time. Testing and evaluating new technologies.

Gps technical support client convenience and best in trouble shoot ..

Company Profile IT Network & Security Services Provider Company Team Strength 50+ Job Location Science City, Sola - Ahmedabad Designation Technical Server Support Engineer Salary As Per Candidate (Company Budget 25k to 35k) Experience 3 to 8 years Education B.E./Diploma with E.C. or I.T. Job Timing 10am To 7pm (Monday to Saturday) Job Role: Configuring and managing servers of different operating systems, such as Windows, Linux, including installing. Fixing issues, and upgrading while implementing enhancements to them to improve Manage performance and reliability Should have Knowledge on multiple Hardware platform Experience in support of Lenovo Server / Dell Servers/ HP Servers / Storage Must have configured ilo, DRack, DELL iDRack & other Remote monitoring tools. Must have knowledge of related concepts like RAID. SNMP, HOTSPARE etc. Having knowledge of Installation and Troubleshooting on, HP, Dell, Intel, all types of servers, Installation and troubleshooting of Windows. Having Knowledge on all types of Servers, Storage Installation and Troubleshooting, Server Backup (all types) Problem solving capability in Server Hardware, including troubleshooting server-based issues with root cause analysis Familiar with high availability servers Knowledge of VMware, Hyper-V, Storage, Backup devices/systems. Experience in installing, supporting and maintaining server and storage hardware. A general understanding of Networking & SAN technologies.

JOB OVERVIEW: Implementation of SLIMS software to laboratories, diagnostic centers and hospitals. Interface of SLIMS with laboratory instruments and third party software. Provide offline as well as online support to customers.ELIGIBILITIES: The ability to work independently and as a part of team. Sound technical knowledge. The ability to multitask effectively. Proven experience working as an Implementation Specialist. Strong analytical and problem-solving skills. Proficiency in all Microsoft Office applications and SQL database management systems. Exceptional communication and customer service skills. Excellent organizational and time management skills. Good communication skills in English and Hindi. Agreed to travel as a part of work at client site

Support Engineer is Responsible for Providing High Quality Technical Support to Install, Setup Andmanage End to End Operations of Network. Should have Good Understanding of Networking Conceptsand Eager for Hands-on Experience Setting-up and Managing Networks and Related Tools.responsibilities Includes Understanding Network Architectures of Different Customers Technical Support Need to Be Provided Over Phone, Email, Ticketing Solution, and Chat. Taking Ownership of Technical Issues, and Working with Development Team to Resolve Issueswhen Necessary. Health Check and Monitoring of Production Environments (manual and Automated) Participation in Providing Training to Customer On-site (pan-india and Globally) Open to Work in Different Shiftstechnical Skills Minimum Qualification: Bachelors Degree in Computer Science or It Related Field or Studied Ccnacourse in a Professional Institute. Good Communications Skills. Knowledge Configuring Different Network Devices like Switches, Routers Etc. Good Logical Skills and Analytical Skills. Knowledge of Different Access Protocols of Networks. Great Customer Interaction and Understanding Customer Issue Thoroughly. Windows Server Operating System. IIS Management.