Customer Service Excellence Customer Journey MappingCustomer Relationship ManagementCustomer Retention ExecutiveEscalation ManagementComplaint ResolutionTechnical Sales SupportPresentation SkillsNegotiation SkillsContinuous ImprovementMarket ResearchAttention to Detail
1. Graduate in any field.2. Experience in telecalling/Customer Care Executive/CRM for atleast two years.3. Good Communication skills4. Language fluency in Assamese, Hindi, English5. Computer knowledge is necessary