Support Team Lead Job Vacancies in Delhi NCR

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management

Job Description: Persuade prospective clients to engage in a phone conversation to discuss about the products and advice. Deliver approved policies to clients To call the customers and inform them regarding pending EMIs of their Loan. Convinced them to deposit EMI on time. Responsible for calling on prospect data for further closure. Engaging with premium customers to build relationships and delivering a positive customer experience Retaining the existing customers Experience in sales/ retention/Collection/ up selling/ insurance. Ensuring that the call, leads and quality targets are met. Office Timings 9 am to 7 pm. rotational offsHIRING@SERVICESATS.COM

Candidate for this job should have detailed knowledge of Tally.ERP9, TallyPrime, Busy software & any other Accounting or HR/Payroll Software and will be responsible for sales, support & implementation of these software in Delhi/NCR. Male Candidates must have their own conveyance ( Bike & Scooty ) & laptop.

Key Responsibilities:Manage complete CRM operations and documentation.Schedule and coordinate client meetings.Resolve client queries and ensure smooth communication.Act as the first point of contact for client relationship management.Requirements:Minimum Graduate.Must have proven experience in hardcore CRM within the Real Estate industry.Strong communication, problem-solving, and client-handling skills.Confident, proactive, and detail-oriented.

Totally Work From Home Job Remote work Salary 15k to 25k Depand In Your Interview

Handling all customer queries across WhatsApp, email, and inbound/outbound calls, Ensuring quick resolution, follow-ups, and maintaining customer satisfaction with Timely communication, Shopify Order Processing with Uniware, order processing.

Key Responsibilities :* Train, operate, support and testing of ERP software with customer team at customers office.* Conduct research to identify new markets and customer needs.* Interface with the customers/users to train and create an understanding of our software product.* Identify client needs and suggest appropriate products/services* Work at customer site for day to day software implementation, support and operational tasks.* Customize product solutions to increase customer satisfaction* Be the main point of customer contact and troubleshooting* Build long-term trusting relationships with clients* Proactively Identify and handle change requests* Clearly communicate with clientBenefitsComplete training will be given by the companyTravel allowanceInternet facilityLaptop

Action for Promotion of Native Organizations (APNO) is seeking Business Development Associates in the North and Central regions to engage with NGOs and MSMEs, for driving organization development interventions. This remote (work from home), freelance role involves identifying and connecting with organizations in need of support in collaboration with APNOs subject matter specialists. Ideal candidates are tech-savvy communicators with at least 3 to 5 years of experience in outreach management and/or business development. Were looking for self-starters who thrive on delivering tangible results. If you have the entrepreneurial drive to create meaningful impact, wed love to hear from you. To apply, send your updated resume and a statement of suitability letter to us today!

SAP ABAP DeveloperYour tasks: Solve support tickets related to ABAP based applications in SAP ERP System Support Strategic Initiatives and Business IT Portfolio Projects with ABAP and SAPUI5 Development Activities Implement & Support in the area of Cloud Application Programming Model Work hand-in-hand and closely with Development and Integration Team to deliver high-quality SAP Software Solutions Effectively communicate insights and results to the headquarters. Contribute to ongoing process improvements and follow SAP guidelines for best program practices.Your qualifications: A bachelors degree in computer science, business or related field. A minimum experience of 5 years in ABAP/4 Development and preferably at least 2 years of experience in SAPUI5 Development Experience in developing procedural and objectoriented ABAP/4 programs Experience in SAP Middleware Technology (SAP PI/PO, CPI) Experience in SAP Forms Programming ( SAPScript, Smartforms, Adobe Forms ) Experience in Module-Pool, Dynpro and SAP Reports Programming Experience in SAP CAP and SAPUI5 Programming Preferably good understanding and experience in programming SAP Gateway Services and OData Solid knowledge of writing technical design documents and software specifications if necessary Self-motivated and ability to handle developments in cross functional areas FICO/MM/WM/SD/PP

1. Customer InteractionMake outbound or receive inbound calls to/from customers in Tamil.Answer customer queries, resolve complaints, and provide information about products or services.Handle calls professionally and ensure customer satisfaction.2. Sales and PromotionPromote products or services to potential customers over the phone.Explain the features and benefits of the offerings in a clear and persuasive manner.Convert inquiries into sales by building trust and understanding customer needs.3. Lead Generation and Follow-UpGenerate leads through cold calling or follow-up on existing leads.Maintain and update customer databases with accurate and up-to-date information.Follow up with customers to ensure retention and satisfaction.4. Problem SolvingIdentify customer concerns and provide solutions effectively.Escalate unresolved issues to the appropriate department for further assistance.5. Record Keeping and ReportingMaintain call logs and update records of customer interactions.Prepare daily/weekly reports on call performance, leads, and sales achievements.6. Language ProficiencyCommunicate fluently in Tamil to cater to Tamil-speaking customers.If required, use basic English or other languages to assist non-Tamil-speaking customers.7. Adhering to GuidelinesFollow company scripts, policies, and procedures during customer interactions.Comply with confidentiality and data protection regulations.8. Upselling and Cross-SellingIdentify opportunities to recommend additional products or services.Build rapport with customers to increase sales opportunities.9. Handling ComplaintsAddress and resolve customer grievances with patience and empathy.Maintain a calm and polite demeanor during challenging interactions.10. Training and Self-ImprovementAttend training sessions to stay updated on product knowledge and telecalling techniques.Continuously improve communication and persuasion skills.Skills RequiredFluency in Tamil (spoken and written).

Job Summary:We are seeking a motivated Telecaller to join our team. The ideal candidate will be responsible for reaching out to potential or existing customers to provide information about our products and services, answer questions, and handle concerns. This role requires excellent communication skills, patience, and a customer-centric approach.Key Responsibilities:Customer Outreach: Make outbound calls to potential or existing customers to introduce our products or services, answer questions, and provide detailed information.Follow-up and Lead Generation: Identify customer needs, generate interest, and follow up on leads for potential sales opportunities.Product Knowledge: Understand product specifications, and features, and communicate them effectively to customers.Maintain Records: Update customer details, call logs, and feedback accurately in the system to ensure up-to-date customer records.Complaint Resolution: Address customer concerns, complaints, or inquiries and provide appropriate solutions.Sales Assistance: Support the sales team by setting up appointments or following up with leads to help close sales.Achieve Targets: Meet or exceed daily, weekly, and monthly call and lead generation targets.Feedback Collection: Gather customer feedback and report recurring issues to supervisors for continuous improvement.Required Skills and Qualifications:Educational Background: High school diploma or equivalent; Bachelors degree preferred.Experience: 0-2 years of experience as a telecaller, telemarketer, customer service representative, or similar role.Language Proficiency: Fluent in [specify languages required, e.g., English, Hindi].Communication Skills: Excellent verbal communication, active listening skills, and a professional phone presence.Problem-Solving Skills: Ability to handle customer complaints and inquiries with patience and professionalism.Computer Skills: Proficiency in using customer relationship management (CRM) software, MS Office,

Hiring for 3 Sales Executive Jobs in Faridabad, with minimum 2 Years Experience, Required Educational Qualification is : Higher Secondary with Good knowledge in Lead Generation,Telecalling,Customer Support,Personal Loans,Home Loans,Mortgage Loans,Business Loan etc.

Job DescriptionProfile - Sales Intern* Part-time (Work from Home)Experience Level: FresherLocation: RemoteSalary: 5000 INR per month + IncentivesKey Responsibilities:1. Lead Conversion: Contact leads provided by the company through the provided calling software and convert them into Loans.2. Meeting Targets: Achieve and exceed sales targets, including the successful completion of OJT .3. Sales Presentations: Conduct effective sales presentations to potential customers, explaining the benefits and features of Loans.4. Customer Relationship Management: Build and maintain strong customer relationships, addressing customer inquiries and concerns in a professional manner.5. Sales Reporting: Maintain accurate records of sales activities, leads, and customer interactions.6. Compliance: Ensure compliance with all company policies, guidelines, and industry regulations related to insurance sales.Qualifications:- Strong communication and negotiation skills.- Self-motivated and goal-oriented.- Willingness to complete the 30-day OJT successfully.- Ability to work independently from a home office.- Proficient with the provided calling software.- Available to work from 3:30 pm to 6:30 pm, Monday to Friday.Note - Minimum 1 loan case should be done for stipend and company will provide leads .Kindly Read the job description carefully and Apply.

We have Vacant of 1000 Tele Calling Executive Jobs in Noida for Freshers Educational Qualification : Higher Secondary, Secondary School Skill Knows English, Basic Knowledge of Computer Etc.

The position is mainly responsible to generate leads.Responsible for making Cold Calls.Handling all incoming calls/ perform outbound calls from/ for prospective clients.Will be responsible for converting calls into business.Should have good interaction/interpersonal skillsTarget achieving oriented candidate for earn great incentive.Daily New calls, daily making follow-ups with new clients.

Looking for female candidate having good communication skills to handle sales coordinator job and back office coordinator must be soft spoken ,having positive approach and ready to diffuse difficult situation .Interested candidate can send their resume

Lead Generation: Reach out to potential clients via outbound calls, emails, and othercommunication channels to generate leads for the sales team. Sales Support: Collaborate with the sales team to follow up on leads, qualifyprospects, and ensure a smooth handoff to the sales team. Client Communication: Initiate and maintain clear communication with leads,understanding their needs and presenting tailored solutions. Negotiation: Demonstrate strong negotiating skills to encourage prospects to moveforward in the sales process. Relationship Building: Build and maintain long-term relationships with potentialclients, fostering trust and loyalty. Data Entry & Reporting: Maintain accurate and up-to-date records of interactionsand leads in the CRM system, providing regular reports on outreach efforts. Achieve Targets: Meet and exceed individual and team sales targets throughproactive lead generation and effective communication. Collaboration: Work closely with other sales and marketing teams to align effortsand optimize strategies for lead generation.Key Skills & Qualifications: Experience: Minimum 2 years plus of experience in outbound sales, lead generation,or a similar role. Communication Skills: Excellent verbal and written communication skills in English,with the ability to engage with clients effectively and professionally. Convincing & Negotiation Skills: Strong ability to negotiate and persuade potentialclients, with a focus on closing sales. Results-Oriented: Driven to meet or exceed sales targets and KPIs consistently. CRM Knowledge: Familiarity with CRM software to track and manage leads andcustomer interactions. Team Player: Ability to collaborate with sales teams and support them in achievingtheir goals. Self-Motivated: Proactive and able to work independently in a fast-pacedenvironment

We have vacant of 25 Tele Calling Executive Jobs in Noida for Freshers Educational Qualification : Higher Secondary, Secondary School Skill knows english,basic knowledge of computer etc.