Support Engineer Female 12th Pass Jobs in Bangalore

Job descriptionRoles and ResponsibilitiesHelping the customers solve their queries over calls.Providing proper solutions and ensuring utmost customer satisfaction.Provide technical support to the customers.Identifying and fixing issues with software, hardware, networks, or systemsAddressing customer concerns, complaints, and inquiries in a professional and compassionate mannerPreferred candidate profile: immediate joinersSalient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off.CTC: 24KEducation & Experience Qualifications for Multiple RequirementsDiploma/GraduateFreshers can also apply.Good Communication & Interpersonal Skills.English + Hindi is mandatoryMode of work: Work from office

Provide Level 2 support for student and faculty-facing applications. Address and resolve incidents related to application functionality and user access. Understand the overall workflow of LMS and admission modules. Troubleshoot issues in a React (TypeScript) frontend and Java Spring Boot backend environment. Run and analyze SQL queries on PostgreSQL to investigate data issues. Monitor and support AWS-based infrastructure (basic level). Execute routine Python and Shell scripts for automation and fixes. Deploy applications in test/QA/production environments. Prepare knowledge base documentation and user guides. Coordinate with L3 and Dev teams for issue escalation and resolution. Experience with application deployment and environment configuration

1) Diagnose hardware and software problems, and replace defective components.2) Perform data backups and disaster recovery operations.3) Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.4) Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.5) Perform routine network start-up and shutdown procedures, and maintain control records.6) Confer with network users about how to solve existing system problems.7) Install and Configure Printers.8) Maintain logs related to network functions, as well as maintenance and repair records.9) Research new technology, and implement it or recommend its implementation.10) Maintain an inventory of parts for emergency repairs.11) Communicate with clients to determine needs and explain complex issues12) Conduct research and studies on site 13) Manage field activities and implement engineering designs 14) Diagnose construction or machinery problems15) Resolve malfunctions or other crises when they arise16) Oversee repairs and technical improvements 17) Install new systems and technology18) Inspect and test material and machinery for safety19) Ensure proper maintenance of onsite equipment

Company name: SR Integrated Circuit India Pvt Ltd., Aka www.componentbuy.comCorporate Customer Support Executive/Inside Sales Engineer: CTC 3 to 4 Lakhs PA1. Generating leads through extensive web research, cold calling as well as email.2. Responsible to generate leads, identify sales opportunities and arrange meetings for sales teams through targeted campaigns. 3. Make outbound telephone calls to prospective clients, qualifying the opportunity.4. Analyzing opportunities for prospective clients by sector/ domain and processing new leads to the sales team.Job Location: BangaloreAddress: SR Integrated Circuit India Pvt LtdNo. 206, Vinni Arcade 100 feet Ring Road,Next to Silicon Honda,Banashankari 3rd Stage,Kathriguppe,

Job briefWe are looking for a qualified Computer Technician to install, maintain and repair computers and networks. You will be the one to ensure that adequate IT infrastructure is in place and is used to its maximum capabilities.As a computer technician you must be well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality.The goal is to install and maintain high quality networks and computer systems.ResponsibilitiesSet up hardware and install and configure software and driversMaintain and repair technological equipment (e.g. routers) or peripheral devicesInstall well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)Manage security options and software in computers and networks to maintain privacy and protection from attacksPerform regular upgrades to ensure systems remain updatedTroubleshoot system failures or bugs and provide solutions to restore functionalityArrange maintenance sessions to discover and mend inefficienciesKeep records of repairs and fixes for future referenceOffer timely technical support and teach users how to utilize computers correctlyRequirements and skillsProven experience as computer technician or similar roleExperience with LAN/WAN networksThorough knowledge of computer systems and IT componentsGood knowledge of internet security and data privacy principlesExcellent troubleshooting skillsVery good communication abilitiesExceptional organizing and time-management skillsBSc/BA in Computer Science, engineering or relevant fieldRelevant certifications (e.g. CompTIA A+) will be an advantage

Laptop and Desktop installation &support, Email configuration and backup, Network issue, Printer installation and problem solving, Internet issue solving, User account creation for Active Directory, Exchange Mailboxes and VPN and remote dial-in users

Network Support Engineer (calling/voice support) providing remote technical assistance to troubleshoot and resolve network issues, acting as a first or second line of support (L1/L2). Identify, diagnose, and resolve network outages, routing, and switching problems, through voice interaction with clients and ensuring high customer satisfaction, SLA compliance.

IT Support Engineer In House and Field Work. To recognise the issue and tourbleshoot

Job Summary: Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Key Responsibilities: Technical Support: Provide expert technical assistance to customers, answering inquiries, troubleshooting issues, and offering solutions related to our electronics components. Customer Interaction: Interact with customers via email, phone, and live chat to address their technical inquiries, product specifications, and application-related questions. Product Knowledge: Maintain an up-to-date understanding of our product catalog, features, and applications to effectively communicate and provide solutions to customers. Products included but not limited to Passives, Semiconductors (Discrete and ICs), Connectors and cables, Electromechanical products, power supplies and circuit protection, test and Measurements, Opto-Electronics, etc., Inside Sales Support: Collaborate with the inside sales team to assist in identifying customer needs, recommending products, and ensuring customer satisfaction throughout the sales process. Documentation: Document customer interactions and technical solutions, contributing to a knowledge database for reference and training purposes. Problem Solving: Analyze technical challenges and collaborate with cross-functional teams to resolve customer issues effectively and efficiently. Product Improvement: Provide feedback and insights on customer experiences and needs to contribute to product improvements and development. Qualifications Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. Proven experience in the electronics industry, including knowledge of electronic components and their applications. Strong technical acumen, with the ability to understand and explain complex technical concepts to non-technical customers. Excellent communication skills, both written and verbal, with a professional and customer-centric approach. Ability to work independently, prioritize tasks, and manage multiple customer inquiries simultaneously. Familiarity with CRM software and other relevant tools for tracking and managing customer interactions (Added advantage) Problem-solving skills and a commitment to providing top-notch technical support to customers. Work Experience: Typically, 3+ years with a bachelor's or equivalent. Shift timings: UK/US shift hours