Fresher Software Support Executive Jobs

Job opening for Software Implementation Executive.

Hi,Hiring Freshers with good communication skills.Night Shift-6.30 PM to 3.30 AM-5 working daysMail your resume to rlavanya@gembrill.com or call Lavanya at 9940066935.

- Provide technical support to customers: Assist customers with software-related issues they may encounter by troubleshooting, investigating, and resolving their queries promptly and efficiently.- Install and configure software: Install and configure software applications for customers as per their requirements, ensuring proper setup and functionality.- Conduct software training sessions: Conduct training sessions for customers to educate them on how to use the software effectively and maximize its benefits.- Maintain documentation: Keep thorough documentation of customer issues, resolutions, and software configurations for future reference and troubleshooting purposes.- Collaborate with the development team: Work closely with the software development team to communicate customer feedback, identify bugs or glitches, and suggest improvements to enhance the software performance and user experience.Required Skills and Expectations:- Strong communication skills: Ability to communicate effectively with customers to understand their issues and provide clear instructions for issue resolution.- Problem-solving skills: Capable of identifying software-related issues, troubleshooting them systematically, and finding appropriate solutions in a timely manner.- Technical knowledge: Basic technical proficiency to install, configure, and troubleshoot software applications effectively.- Customer service orientation: Dedication to providing excellent customer service by addressing customer needs, resolving issues promptly, and ensuring customer satisfaction.- Team player: Willingness to collaborate with colleagues, share insights, and contribute to the overall improvement of the software support process.

WBC is Hiring Telecaller Cum Tally Customer Support ExecutiveReady to take your career to the next level? Join the WBC family and grow with us!Required skills:Software SalesFollowup Marketing ActivitiesWilling to Travel Location: Karaikudi Work Type: Full-timeExperience: 0 to 1 YearsPreferable Candidate: MalePreferable Area: Banking sector, Software sales.

Customer Support: Respond to customer inquiries and technical issues via phone, email, or chat. They provide troubleshooting, guidance, and solutions to resolve problems efficiently.Troubleshooting & Diagnostics: Diagnose and analyze software-related problems reported by customers. This involves asking detailed questions, replicating the issue, and identifying the root cause.Documentation: Maintain accurate and detailed records of all customer interactions, technical issues, and their resolutions. They also contribute to knowledge bases and FAQ documents to help customers find solutions on their own.Issue Escalation: Escalate complex or unresolved issues to higher-level support teams, such as engineering or product development, and follow up to ensure a timely resolution.Product Knowledge: Maintain a deep understanding of the software's features, functionalities, and limitations to provide effective and accurate support.

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.

Join our dynamic IT team and play a vital role in supporting the technology needs of students, faculty, and staff at top US-Based Universities. As an IT Helpdesk Support Agent, youll be the first point of contact for resolving technical issues, ensuring seamless access to academic resources, and empowering our campus community to leverage technology for learning, teaching, and research.Key ResponsibilitiesFirst-Line Support:Provide timely, courteous, and effective technical assistance via phone, email, chat, walk-ins, and ticketing systems (e.g., ServiceNow, Jira).Troubleshoot hardware (laptops, desktops, printers, peripherals), software (OS, Office 365, LMS), network (Wi-Fi, VPN), and account (email, SSO) issues.Academic Technology Support:Assist with learning tools (Canvas, Blackboard, Zoom), lecture-capture systems, classroom AV equipment, and specialized academic software.Guide users on accessing online libraries, research databases, and university portals.Account & Access Management:Reset passwords, manage multi-factor authentication (MFA), and resolve account lockouts for student/faculty/staff systems (e.g., Active Directory, Azure AD).Educate users on security best practices (phishing, data protection).Hardware Setup & Maintenance:Configure university-owned devices (laptops, tablets).Perform basic repairs, coordinate advanced repairs with vendors, and manage loaner equipment.Documentation & Knowledge Sharing:Document solutions in the knowledge base for recurring issues.Contribute to user guides and FAQs for common campus tech tools.Campus-Specific Systems:Support university applications (student information systems, housing portals, campus card systems).Assist with event tech (conferences, graduations) and lab/reservation systems.Collaboration:Escalate complex issues to Tier 2/3 teams or specialized units (Networking, Infosec).Partner with academic departments and administrative offices on tech needs.QualificationsRequired:High school diploma or equivalent; current enrollment in a degree program (if student role).1+ years of IT support experience (or equivalent technical coursework/certifications).Proficiency in:Windows/macOS troubleshooting.Microsoft 365 Suite (Outlook, Teams, OneDrive).Basic network concepts (TCP/IP, DNS, Wi-Fi).Exceptional customer service, communication (written/verbal), and problem-solving skills.Ability to explain technical concepts to non-technical users.Patience and adaptability in a diverse, fast-paced academic environment.Preferred:Associates/Bachelors degree in IT, Computer Science, or related field.Experience in higher education IT support.Knowledge of:Learning Management Systems (e.g., Canvas, Moodle).ITIL fundamentals or ticketing systems (ServiceNow, Zendesk).Mobile device management (MDM) and endpoint security tools.Certifications: CompTIA A+, Microsoft 365 Fundamentals, ITILv4.Working EnvironmentOn-campus role with potential for hybrid/remote support (specify if applicable).Flexible hours, including evenings/weekends during peak academic periods (e.g., orientation, finals).Fast-paced, collaborative setting with interactions across diverse university groups.Why Join Us?Contribute directly to student success and faculty innovation.Access to professional development, tuition benefits, and tech training.Collaborative culture within a mission-driven academic community.To Apply:Submit your resume and cover letter. Highlight your experience in customer-centric technical support and interest in higher education.Job Type: Full-timePay: 22,000.00 - 25,000.00 per monthWork Location: In personExpected Start Date: 21/07/2025

Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara

Customer Support Executive Torero Softwares Ltd (Medica Ultimate) Location: Lower Parel East, Mumbai Job Type: Full-timeAbout Torero Softwares Ltd:Torero Softwares Ltd provides Medica Ultimate, a trusted ERP solution for Pharma, FMCG, Surgical, General, Generic sector CNF, distributors, and retailers across India. Our software helps businesses manage operations efficiently, stay GST-compliant, and drive growth.Role Overview:We are hiring a Customer Support Executive to assist clients with software-related queries, accounting, and GST. This role also includes training customers on Medica Ultimate to ensure smooth adoption and usage.Key Responsibilities: Client Assistance Provide step-by-step guidance to resolve software, accounting, and GST-related queries. Software Training Conduct hands-on training to help users understand and maximize Medica Ultimates features. Collaboration & Learning Work with the technical team to stay updated on new software enhancements.Who Can Apply? Education: Commerce graduate preferred. (Freshers with accounting & GST knowledge are welcome!) Alternative Eligibility: 12th pass with experience in customer support (preferably software-related). Skills Required:Strong communication & problem-solving skills.Basic accounting & GST knowledge.Familiarity with remote support tools (e.g., Anydesk, TeamViewer) is a plus. (Optional)Work Schedule: Monday to Saturday 10:00 AM to 7:00 PMWhy Join Us? Hands-on Experience Work with a well-established ERP solution. Career Growth Opportunities to learn and develop professionally. Supportive Team Work in a collaborative and learning-focused environment. Apply Now!Send your CV via WhatsApp: 9702074236, Email: simran.jain@torero.in, or Call: 9702074236.

A software marketing executive is responsible for developing and executing marketing strategies to promote software products and solutions. This role involves market research, brand positioning, content creation, lead generation, campaign management, and collaboration with the sales and product development teams. The ideal candidate must be proficient in digital marketing, product positioning, competitive analysis, and customer engagement strategies to drive awareness and sales.Bachelors degree in Marketing, Business Administration, IT, or a related field.Strong understanding of digital marketing strategies and tools.Proficiency in SEO, PPC, email marketing, and content marketing.Experience with CRM and marketing automation tools.Excellent written and verbal communication skills.Ability to create compelling content for various marketing channels.Strong analytical and problem-solving skills.Ability to work collaboratively with cross-functional teams.Creative mindset with attention to detail.

**Job Title:** Field Marketing Executive **Company:** Rightfit Resources OPC Pvt Ltd **Location:** All over Odisha **Salary:** 15,000 - 65,000 per month **Join Rightfit Resources!** We're hiring Field Marketing Executives who are passionate about sales and marketing. In this role, you'll generate leads, execute marketing campaigns, analyze market trends, and manage territories. Youll also promote our brand, acquire clients, and achieve sales targets.**Qualifications:** - Bachelor's in Marketing, Business, or equivalent - Proven field marketing or sales experience - Excellent communication skills - Willing to travel extensively **Apply Now:** Submit your resume via [this link](https://forms.gle/Z5AttdqEpRC2VCZ6A).**Note:** Only shortlisted candidates will be contacted.

- Provides technical support to client/customers.- Provides instructions or directly sets up desktop software, hardware and access control system- Basic knowledge of electronics component- Assists with installation of computer software and operating system updates- Records logs of rendered support regarding to the product i.e. downloading and using of data.- Preferred BE in EC. Other Degree & diploma holders can apply. English communication required- Priority would be given to Local candidates- Ready to attend Face to Face to Interview- Salary will be purely based on interview performance.

Job Description: IT supportPosition: IT ExecutiveExperience: 6 + Months Location: ShahdolRoles and Responsibilities : The main objective of IT support is to maintain IT computer systems and networks across the organization. Resolving technical problems while managing end-user requests, such as installing software or configuring hardware. Support focuses on quick resolutions Support delves into the intricacies of technical issues and provides in-depth solutions. Support, represents the highest tier of technical support. Train users on how new technology works. Solve Troubleshoot system and network problems. Monitor and maintain computer systems and networks Install and configure network components. Recommend problem-solving steps IT Support maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly Resolving IT support requests from employees Answering employee questions regarding computer systems Basic Knowledge :- Firewall basic knowledge / Lan / Wan / Desktop troubleshooting Application Process:Interested candidates can share their resumes at or contact us at ( 9516065170 )

Prism IT Solutions Pvt Ltd. provides Tally software services and customised solutions for manufacturing industries and other types of businesses. The role of the candidate is to handle the customer support operations related to Tally Software. The candidate is expected to handle the Tally queries raised by the customers by visiting customer places (industries / offices) and trouble-shooting their Tally problems. The job profile includes implementation of customised Tally solutions similar to ERP implementations.The candidates who are ready to take field job need apply. Suitable training will be given to the selected candidates.

We need candidate to have support knowledge. We are software company so we need technical sound candidate who have technical knowledge also.

An Admin Support Executive manages daily office operations, ensuring smooth workflows by handling schedules, correspondence, records, and supporting executives/teams with tasks like meeting prep, travel booking, and report generation, acting as the organizational backbone with strong communication and organization skillsKey ResponsibilitiesOffice Operations: Oversee daily activities, manage supplies, ensure equipment works, and maintain a tidy, functional office.Scheduling & Coordination: Arrange meetings, appointments, and travel for executives and teams, managing calendars effectively.Communication: Handle phone calls, emails, and mail; act as a liaison between departments, clients, and leadership.Documentation & Reporting: Prepare documents, presentations, reports, and maintain organized filing systems.Executive Support: Provide high-level assistance, often confidential, to senior management.

WBC is Hiring Customer Support ExecutiveReady to take your career to the next level? Join the WBC family and grow with us!Required skills:Software SalesFollowup Marketing ActivitiesWilling to Travel Location: Karaikudi Work Type: Full-timeExperience: 0 to 2 YearsPreferable Candidate: MalePreferable Area: Banking sector, Software sales.Apply Now: Send your updated resume to hr@wbcsoftwarelab.com For More Info: 99439 77818#Karaikudijobs #WBC #Tallysupport #Softwaresales #Willingtotravel #Newleads #Karaikudi #Fresher#Experienced #2025 #Immediatehiring #Bankingsector;

WBC is Hiring Marketing ExecutiveReady to take your career to the next level? Join the WBC family and grow with us!Required skills:Software SalesFollowup Marketing ActivitiesWilling to Travel Location: Karaikudi Work Type: Full-timeExperience: 0 to 2 YearsPreferable Candidate: MalePreferable Area: Banking sector, Software sales. Apply Now: Send your updated resume to hr@wbcsoftwarelab.com For More Info: 99439 77818#WBC #Tallysupport #Softwaresales #Willingtotravel #Newleads #Karaikudi #Fresher#Experienced #2025 #Immediatehiring #Bankingsector

Key Responsibilities :* Train, operate, support and testing of ERP software with customer team at customers office.* Conduct research to identify new markets and customer needs.* Interface with the customers/users to train and create an understanding of our software product.* Identify client needs and suggest appropriate products/services* Work at customer site for day to day software implementation, support and operational tasks.* Customize product solutions to increase customer satisfaction* Be the main point of customer contact and troubleshooting* Build long-term trusting relationships with clients* Proactively Identify and handle change requests* Clearly communicate with clientBenefitsComplete training will be given by the companyTravel allowanceInternet facilityLaptop