Senior Process Executive Job Vacancies in Uttar Pradesh

We are looking for a dedicated Customer Care Associate to provide excellent service to our customers. This role is suitable for individuals with no prior experience up to four years of experience in customer service.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions and concerns via phone, email, or chat, ensuring timely and accurate information is provided.- Resolve Issues: Work on resolving customer complaints or issues by investigating problems and offering suitable solutions, fostering a positive customer experience.- Process Orders: Assist customers with placing orders, processing transactions, and tracking shipments, maintaining efficiency in order management.- Maintain Customer Records: Update and manage customer accounts in the database, ensuring all information is current and accurate for future interactions.- Provide Product Information: Educate customers about products and services, helping them make informed decisions based on their needs.Required Skills and Expectations:- A minimum educational requirement of a 12th-grade pass is needed to ensure basic communication skills.- Strong verbal and written communication skills are essential for interacting with customers clearly and professionally.- Candidates should have good problem-solving skills, allowing them to effectively find solutions to customer issues.- A friendly and approachable demeanor is important, as building rapport with customers enhances their experience.- Comfort using technology, including computers, email, and chat systems, is necessary for a successful remote work environment. This role offers an opportunity for growth and the chance to connect with customers from the comfort of your home.

We are looking for a motivated Sales Associate to join our team in Golaganj. This role involves assisting customers and driving sales in a full-time office environment. Key Responsibilities:- Customer Assistance: Greet customers, answer their questions, and provide guidance on products to enhance their shopping experience.- Sales Transactions: Process sales transactions accurately and efficiently, ensuring a smooth checkout experience for customers.- Product Knowledge: Maintain thorough knowledge of the products offered to help customers make informed purchasing decisions.- Inventory Management: Assist with inventory management by restocking shelves, checking stock levels, and reporting shortages to management.- Store Presentation: Ensure the store is clean and well-organized, with products displayed attractively to attract customers.- Team Collaboration: Work closely with team members to achieve sales goals and provide input to improve store operations.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. A background in sales is preferred, but not required, as we welcome individuals with 0 to 5 years of experience. Strong communication skills are essential for engaging with customers effectively. Candidates should be detail-oriented, friendly, and able to work well in a team environment. A positive attitude and willingness to learn are highly valued. Male candidates are preferred for this role due to specific team dynamics.

We are looking for enthusiastic BPO Call Center Associates who are proficient in Hindi and English to join our team. This full-time position allows you to work from the comfort of your home, providing excellent customer service and support.The key responsibilities of the role include:1. Handling Customer Calls: You will be responsible for receiving and managing inbound calls from customers, addressing their queries, and providing accurate information in a friendly manner.2. Resolving Issues: Your primary objective will be to understand customer concerns, offer appropriate solutions, and ensure customer satisfaction while maintaining a positive experience.3. Documenting Interactions: After each call, you will need to record relevant details and actions taken in our system, which helps us keep track of customer interactions and improve our services.4. Collaborating with Team Members: You will work closely with your colleagues and supervisors to share insights and strategies to enhance team performance and meet targets.To succeed in this role, you should possess strong communication skills in both Hindi and English. You should be patient, empathetic, and able to handle difficult situations calmly. Basic computer knowledge is essential, as you will be using software tools to manage calls and records effectively. Being a team player and having a positive attitude are also important for this position. If you are a 12th pass and eager to start your career in the BPO industry, we encourage you to apply.

Job Summary:We are seeking a proactive and customer-focused Customer Support Executive to handle inbound and outbound customer interactions for our banking process. The ideal candidate will assist customers with account-related queries, transactions, product information, and issue resolution while ensuring high levels of customer satisfaction and compliance with banking regulations.Key Responsibilities:Handle inbound/outbound customer calls, emails, and chats related to banking servicesAssist customers with account inquiries, balance details, transactions, and service requestsResolve complaints and escalate complex issues to the appropriate departmentEducate customers about banking products such as savings accounts, credit cards, loans, and digital banking servicesEnsure adherence to banking policies, KYC norms, and compliance standardsMaintain accurate records of customer interactions in the CRM systemAchieve assigned performance targets (AHT, CSAT, Quality scores, etc.)Required Qualifications:Graduate in any discipline (Commerce/Finance preferred)03 years of experience in banking, financial services, or BPO (Freshers may apply)Strong verbal and written communication skillsBasic understanding of banking products and financial termsProficiency in MS Office and CRM systemsAbility to work in rotational shifts

Key Responsibilities:The Process Associate will be responsible for performing the following accounting tasks using QuickBooks Online (QBO), Xero, and NetSuite:1. Processing vendor bills accurately and within timelines.2. Creating and managing sales invoices.3. Categorizing bank and credit card transactions appropriately.4. Recording sales receipts and maintaining accounting journals.5. Performing bank and credit card reconciliations.6. Posting month-end transactions and ensuring compliance with U.S. accounting standards.7. Supporting the accounting team with day-to-day operational accounting tasks as required.

BDE position Salary 6.5L pa or as per company norms Location Noida Gurgaon, Pune, Mumbai Job DescriptionBusiness Development as per role (designation) decided in the companyNew Lead Generation and old lead ManagementProduct demonstrationManaging Site Visit of prospective buyersProviding all relevant literature to the buyers (brochures/walk throughs)Providing details about running offers to the buyers and prospective buyersClosing deals with while maintaining companys ethicsHelping buyers to get documentation post sales closingBeing in touch with buyer post sales for all updates regarding his/her purchase from builderMaintaining day to day KRA guided by company and reporting TLMaintaining confidentiality of company dataFollowing company policies and interpersonal laws of workplaceManaging and answering clients all other quarries in real time as 1st/ Front contact PersonDay-to-Day KRAAchieving Daily Calling TargetsAchieving Daily Prospecting TargetMaintaining quality of conversationAttending all training programs internal external bothJoining in site visits planned by the companyAttending all company events (Site/Office/Other) where ever and whenever planned by the companyMaintaining basic office practice hygiene as per company rulebook/policiesDocumentation completion of business booked by youMaintaining 90% knowledge accuracy about all projects via various training programsRequired SkillsGood Verbal and Written Communications Skills (Hindi/English Both)Willing to take initiativeSelf-motivatedNegotiation SkillsQuick LearnerEnergeticGood at current affairsModerate Computer literacyAble to up-down at Noida officeMust have smart android phone (IOS not eligible)Graduate/Postgraduate/ Undergraduate (Last Semester only)2/4-wheeler would be an additional advantage

12 th pass out / undergraduate or graduate Taking or calling customer to resolve their concern Chat/ Email support processMale willing to work in 24*7 shift Female last shift end at 8 pm

Company India First life insurance Ltd represent by BOB BankJob Profile Business Associate Age No limit bar 25 to 55Work responsibility sales &marketing life insurance policies plan Earning Sary 5000k to 30k Monthly + Incentives + Rewards+Annually Bonus+National and International tripsWe are looking for a Business Associate to join our team at at India First Life. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction. The position offers 5000 - 60000 and opportunities for career growth. Key Responsibilities: Research and identify new client opportunities in the market. Build strong, professional relationships with clients through regular communication. Promote product and service offerings that align with customer needs. Collaborate with internal teams to ensure seamless delivery of services. Monitor industry trends to adapt strategies and stay competitive. Provide regular feedback and insights to the management team. Job Requirements: The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. Strong interpersonal skills, the ability to close deals effectively, and a customer-focused approach are also essential for this role.Thanks & RegardsKaushal Singh

Hiring! Hiring! Hiring!Role: Customer Support Executive (Voice/Non-Voice)Location: Noida GurgaonSalary: Upto 35000 CTCTiming:Rotational OffEligibility: UG / Graduate, Freshers welcomeSkills: Basic English, Good communication Walk-in Interview Call/WhatsApp: 9910612027Contact Hr- KajalDrop your cv in this number. Only immediate joiner Apply

Hiring Alert! Mega Walk-In Drive A6, Tech Mahindra, Noida Sector 64We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice/Blended Process-Work from office), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.Key Responsibilities:Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy.Provide product/service information and support.Maintain detailed records of customer interactions.Work effectively in a fast-paced, rotational shift environment.Skills and Qualifications:Excellent verbal communication skills in English. Strong problem-solving and active listening skills. Ability to work in Rotational shifts,A customer-centric attitude and willingness to go the extra mile.13k-20k in-hand monthly salary Rotational shift Rotational off5 days working Why Join Us?A positive, supportive work environment. Growth and learning opportunities.

Hiring!! Chat Profile (Noida- Delhi NCR)This is a full-time, on-site role for a chat process, non-voice process at Tech Mahindra located in Noida. The Chat Process Associate will handle customer queries through chat, providing timely and accurate information. Daily tasks include resolving customer issues, maintaining a high level of customer satisfaction, analyzing customer problems, and recommending appropriate solutions. Additionally, the role involves documenting chat interactions and working collaboratively with team members to enhance service quality.QualificationsExceptional Communication and Customer Service skills30-35 WPM typing speedGraduate and UndergraduateAt least 1 year of experience in customer service field.Hiring for Noida locationPerks:On-time salary.Both way AC cabMedical insuranceProfessional and Financial growthSalary up to 4.1 LPA plus Incentives up to Rs 70,000/-After 6 months of joining, you will be eligible to get Rs 10,000 loyalty bonusInterested candidate, share your resume and phone number to pritamsarkar21041991@gmail.comFor Virtual interview only Hurry! Limited Vacancies available

We are looking for 60 B2B Sales Executive Posts in Noida, Lucknow, Pune, Varanasi, Ramganj Mandi Kota, Kishangarh, Ajmer, Patna, Amritsar, Ambala, Panipat, with deep knowledge in B2b Marketing, Sales, B2B Sales Executive, B2c Marketing, Tele Marketing, Field Sales, Sales Process, Service Marketing, Direct Sales, Direct Marketing Associate and Required Educational Qualification is : B.A, B.Com, B.Tech, Other Bachelor Degree, Post Graduate Diploma, M.Com, Other Doctorate Degree

Job Description:We are seeking a dedicated and friendly Customer Support Representative to join our team. In this role, you will assist customers by addressing their queries, troubleshooting issues, and providing solutions via phone, email, or chat. You will ensure a positive customer experience and offer exceptional service to meet customer needs.Key Responsibilities:Respond to customer inquiries and resolve complaints promptly.Provide product/service information and assist with troubleshooting.Maintain high customer satisfaction levels.Document customer interactions and follow up when necessary.Qualifications:Excellent communication and problem-solving skills.Ability to remain calm and patient in challenging situations.Previous experience in customer service is a plus but not required.

We are seeking a highly motivated and dynamic Business Development Associate to join our team. This role is essential in helping us grow our customer base and build strong relationships with key partners. The Business Development Associate will play a pivotal role in identifying new business opportunities, conducting market research, and supporting the sales process to achieve revenue growth.Key Responsibilities:Identify and target potential clients and business opportunities through research, networking, and cold outreach (calls, emails, etc.).Build and maintain strong relationships with clients, partners, and stakeholders.Assist in the development and execution of business development strategies and plans.Collaborate with the sales and marketing teams to create compelling proposals and presentations for potential clients.Track and report on business development activities, lead generation, and sales progress.Assist in managing the client onboarding process and ensure a smooth transition to the account management team.Attend industry events and networking opportunities to represent the company and build connections.

JOB DESCRIPTION-Collection ExecutivesExperience: Both Fresher & ExperiencedFunctional Area: Customer Care ExecutiveEducation: 10+2 or Graduation QualificationCompany Profile: AMS Comtel business process management services pvt ltd is the Indian subsidiary of comtel solutions pvt. Ltd, Singapore.Comtel solutions has been working in the area of technology and IT services for than 15 Years.AMS Comtel is positioned to be comtel solutions global business process solution provider (Business and knowledge process outsourcing and analytics).Job Description: To remain as basic point of contact for customers with queries, complaints,feedbacks, requests etc. Ensuring timely and professional responses to all complaints, requestsand queries received enabling satisfaction of customer.Desired Candidate Profile: - Must be graduate / under graduate with basic computer skills. Good Communication Skills.-Good Vocab Highly self-motivated, willing to learn and quick adaptation to new processes within less time frame.Able to think creatively and structure solution. -No mother tongue influence.Salary: - 9000/- 1000/-attractive incentivesInterested Candidates can contact on the numbers given below or send their CVs to belowmentioned emailaddress.Email: Vaibhav.mishra@amscomtel.comCall 9319521176

Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)

Hiring Alert: Tech Mahindra Voice and non voice Process )- (Work from office) Noida location.Job Role: Customer care executive (6 Days Working Profile)Responsibilities:*Have to provide the best resolutions to the customer.*Able to work in 24*7 Shifts.Requirements:*Any Graduate/Post Graduate can apply.* GoodCommunication Skills Required.*Only Immediate Joiners Required.* Fresher graduate & under graduate and also experienced candidate can apply .Package and other Benefits:*Salary bar: 1.70LPA to 2.10LPA*Performance based incentives.*General Shifts will be given to Female Candidates after training.* Transport allowance will be given to the Male candidates in odd timings.* Provident Fund and Employee State Insurance available.How to Apply:Interested Candidates can directly walk-in at: B-19, Techmahindra, Opposite DME College Noida Sector-62Contact: 8750005143Hr. Ritika Barjatya

Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)

1 Process Bills in QBO/Xero/Net Suit 2 Process Sales Invoices in QBO/Xero/Net Suit 3 Bank and CC Categorization QBO/Xero/Net Suit 4 Sales Receipts/Journals in QBO/Xero/Net Suit 5 Bank and CC Reconciliation QBO/Xero/Net Suit 6 Enter month end entries QBO/Xero/Net Suit