Urgent Requirement For Senior Associate Operations

Tech Mahindra

1 - 5 Years
250 Openings
3.5 - 7.5 Lac/Yr
Posted 8 days ago
Telephonic interview
Noida

Key Skills

Chat Support International Non Voice Voice Process

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Job Description

Hiring!! Chat Profile (Noida- Delhi NCR)

This is a full-time, on-site role for a chat process, non-voice process at Tech Mahindra located in Noida. The Chat Process Associate will handle customer queries through chat, providing timely and accurate information. Daily tasks include resolving customer issues, maintaining a high level of customer satisfaction, analyzing customer problems, and recommending appropriate solutions. Additionally, the role involves documenting chat interactions and working collaboratively with team members to enhance service quality.

Qualifications

Exceptional Communication and Customer Service skills

30-35 WPM typing speed

Graduate and Undergraduate

At least 1 year of experience in customer service field.

Hiring for Noida location

Perks:

On-time salary.

Both way AC cab

Medical insurance

Professional and Financial growth

Salary up to LPA plus Incentives up to Rs 70,000/-

After 6 months of joining, you will be eligible to get Rs 10,000 loyalty bonus

Interested candidate, share your resume and phone number to

For Virtual interview only

Hurry! Limited Vacancies available