Receptionist Job Vacancies in Idukki

JOB OPENING FRONT OFFICE MANAGERLocation: Munnar, Idukki (Kerala)Industry: Resort / HospitalityJob Responsibilities: Manage front office operations and guest services Handle check-in / check-out procedures smoothly Supervise front office staff and duty rosters Handle guest complaints and ensure satisfaction Coordinate with Housekeeping & F&B departments Prepare daily reports and occupancy statusRequirements: Minimum 35 years experience in hotel/resort front office Good communication skills (English + Hindi / Malayalam) Knowledge of PMS software Leadership and problem-solving skillsSalary & Benefits: Salary: As per experience Free Accommodation Free Food Medical Benefits Apply Now:WhatsApp your resume to 7603867704(Only WhatsApp No calls)

Job Title: Front Desk ExecutiveLocation: Munnar, AlappuzhaReporting to: Property ManagerCompany: Monkey Tribe Hospitality Pvt LtdType: Full-Time On-siteRole Overview:Were looking for a cheerful, dependable, and organized Front Desk Executive to lead the front-of-house operations at our Monkey Tribe hostel. Youll be the first face guests see and the one they turn to for everything from check-ins to local tips. Your job is to keep the reception desk running smoothly and ensure every guest gets a warm, efficient welcome.Key Responsibilities:1. Guest ServicesHandle guest check-ins, check-outs, and reservations (online and walk-ins)Assist guests with queries, issues, and local recommendationsEnsure smooth communication between guests and other departments (housekeeping, events, F&B, etc.)2. Desk OperationsManage the daily front desk activitiesMaintain and update booking systems, guest records, and daily reportsEnsure proper handling of cash, card, and digital transactionsOversee front office supplies, materials, and cleanliness3. Team & Shift ManagementHandle escalations professionally and ensure seamless shift handovers4. Guest ExperienceSet the tone for a positive guest vibe from the moment they walk inCollect feedback and share insights with the property managerSupport in promoting in-house events and experiencesWho You Are:A warm, friendly face who loves interacting with travelersExceptionally organized with great attention to detailA problem-solver who can stay calm and efficient during busy hoursComfortable with tech and property management systemsPassionate about hospitality and the backpacking lifestylePreferred Qualifications:13 years of front desk or reception experience in a hostel, hotel, or co-living spaceFamiliar with PMS (Property Management Systems) and OTA channels (Booking.com, Hostelworld, etc.)Strong communication skills (English fluency is a must)Willing to work in shifts, including weekends and holidaysPerks:Stay and meals includedFriendly, informal work cultureMeet people from all over the worldGrowth opportunities across Monkey Tribes expanding networkBe part of a fun, purpose-driven tribeJob Types: Full-time, PermanentBenefits:Food providedSchedule:Day shiftSupplemental Pay:Performance bonusYearly bonusLanguage:English (Required)Hindi (Preferred)Work Location: In person

Hotel front office receptionists greet guests, handle check-ins/check-outs, manage reservations, and resolve inquiries using PMS software. They coordinate with departments and upsell services in fast-paced resort environments like Munnar.