Front Office Coordinator / ReceptionistJob Role: Meeting & Greeting of each walk-in. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Managing appointments.Providing people with information, directing visitors, engaging in customer service, and answering incoming calls. Handle enquiries. Attend to Camps and gather market information as required. Cash Handling experience.Responsibilities: To welcome the customers warmly. To find out the needs of patients and customers and extend all assistance. To perform OP registration / IP Registration. Old OP registration / renewal. To issue files to corresponding OPS. To arrange trolley, wheel chair etc to patients. To provide proper direction and guidance to patients. To maintain all doctors / visiting doctors information. To maintain the extension number of each section. To maintain the phone numbers of doctors / staff./ other Hospitals with specialty/ Essential Services. To perform IP registration. To arrange room for IP Patients. To maintain the up to date information of room availability. To handle enquiries. To prepare bill of lab tests (and discharge bill preparation in night time. To maintain the up to date information of IP patients. To co-ordinate with patient discharge. Handling of inward and out ward communication. Maintaining records relating to diet indents, general supplies, drug, surgical consumables, ward equipment etc. Follow up of routine ward activities. Ensure cleanliness of various sections. Ensure waste management in wards. Ensure patients satisfaction in nursing services.Carry out any other responsibilities assigned by the superiors
As a Front Office Receptionist, you will play a crucial role in managing data and providing calling services related to our project information. This position is ideal for a motivated individual with strong communication skills, committed to supporting our sales initiatives.Key Responsibilities:- Manage incoming calls and direct them appropriately, ensuring that all inquiries are handled quickly and efficiently.- Maintain and organize project data, keeping it up-to-date and accessible for the team.- Assist in disseminating information to both internal teams and external clients, enhancing the flow of information and supporting customer needs.- Collaborate with team members to support sales efforts and improve overall project efficiency.Required Skills and Expectations:- Candidates must hold a Graduate degree and have the ability to work full time in our Chinhat, Lucknow office.- Strong verbal and written communication skills are essential to effectively interact with clients and colleagues.- A proactive attitude and excellent organizational skills are important for managing tasks and information.- Familiarity with basic office software and tools will be beneficial in managing data efficiently.- Candidates should be comfortable working in a team-oriented environment and able to adapt to rapidly changing deadlines and priorities.This role offers an exciting opportunity for individuals with 0 to 5 years of experience looking to grow in a dynamic environment.