Quality Analyst Graduate Experience Jobs in Bhopal

Roles and Responsibilities:Closely work with Account Management team and OPS leaders to ensure Customer centricity of assigned accounts Contractual compliance, meet CSAT target, other customer asks/ action items, proactively identify potential escalationOperation Excellence E2E process mapping, identify & agreement on RACI, FMEA, propose controlsProcess Improvement Identify and lead potential improvement projects following Lean/ Six Sigma/ Kaizen/ AutomationHelp team to meet the SLA/ KPI TargetAssurance - Periodic audit on the Service Delivery model and identify opportunity of improvement, ensure compliance with CMS/ ISO/ CMMI standardQualifications:GraduateLeanMandatory Skills:Hands on Operational Management experience - Service Delivery model, Forecasting, Work Planning, Work monitoring & control, Quality Audit/ VOCLean principleOthers - Process documentation, metrics/ SLA-KPI frameworkAdditional Skills:Excellent verbal and written communication skills, email etiquette, interpersonal skills, corporate etiquette and knowledge of escalation procedures.

Job descriptionAtDo iT Leanwe believe that with the right people, process and technology good things happen. But our people are what makes us great. That's the reason why we are looking for more talented and motivated people that are passionate about technology, customer-driven, and interested in working in a growing and challenging place where new ideas and trends thrive.Job Requirements:1. 2-5 years of experience as a Software Tester.2. Strong analytical and problem-solving abilities.3. Good written and verbal communication skills.4. Solid understanding of STLC.5. Hands-on experience with Functional, API, Integration, Regression, UI/UX, and Compatibility Testing.6. Knowledge of test automation.7. Good if worked on Mobile Application Testing.8. Good knowledge of defect reporting tools like JIRA, Mantis, and ALM.9. With good knowledge of DB, a candidate should have verified the project/product at the database level.10. Working experience on Agile and V-Model methodology.11. ISTQB certification is a plus.12. Degree in Computer Science or relevant fields.Job Responsibilities:1. Review and analyze system specifications or required documents in detail2. Collaborate with team to develop effective strategies, test scenarios, and plans3. Execute test cases (manual or automated) and analyze results4. Create logs to document testing phases and defects5. Report bugs and errors to development teams and help troubleshoot issues6. Conduct post-release/ post-implementation testing7. Work with cross-functional teams to ensure quality throughout the software development lifecycle