Quality Analyst 12th Pass Fresher Jobs in Kolkata

Quality Analysts are responsible for evaluating, monitoring, and assessing the quality and improving the high-quality service provided.Quality MonitoringPerformance EvaluationProcess ImprovementCompliance and Quality StandardsRoot Cause AnalysisExperience in Australian Energy Process.

Oversight of externally and internally sourced data management Development of clinical testing systems, include documentation, implementation and report Must be self-motivated, with the ability to follow through on assignments without direct supervision, very attentive to detail, capable at multitasking across projects and able to effectively contribute in a team environment Should have the ability to deal with electronic format of clinical data Strong Analytical skills to facilitate detecting and resolving data problem encountered in clinical research studies. On-site training will be provided.Candidates ProfileB.Pharm or a basic science degree. Should have good presentation and good communication skills , majorly in English Ready to work in rotational shiftsOffice Address:RDB Boulevard, 4th floor, Plot- K 1,Block- EP & GP,Salt Lake, Sector-V,Kolkata - 700091.

We need good experienced Call Quality Analyst who is having knowledge in Retentions and verification. He/She should have work experience in International BPO Quality.Shift timing is from-2pm till 11pm we are providing drop facility as well.

We are looking for Call Quality Analyst for call center process,Job role will be to listen to the calls of the agents and implement training and guide the agents.Person will be responsible for following pre designed call pattern & should score agents on the same.He/She will also be responsible in guiding agents to follow proper call scripts & monitor the same.Preferred Indsutry Domestic BPO Process