Call Quality Analyst

We are looking for Call Quality Analyst for call center process,

Job role will be to listen to the calls of the agents and implement training and guide the agents.

Person will be responsible for following pre designed call pattern & should score agents on the same.

He/She will also be responsible in guiding agents to follow proper call scripts & monitor the same.

Preferred Indsutry Domestic BPO Process

• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  Call Quality Analyst

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office