Process Quality Job Vacancies in Delhi NCR

Key Responsibilities:1. Oversee all operational activities: The General Manager Operations is responsible for managing and overseeing all operational aspects of the company, including production, distribution, and logistics.2. Develop and implement operational strategies: Develop and implement strategies to optimize operational processes, improve efficiency, and reduce costs.3. Monitor performance: Monitor the performance of operations, identify areas for improvement, and implement necessary changes to ensure smooth and efficient operations.4. Coordinate with different departments: Collaborate with other departments such as sales, marketing, and finance to ensure that operational goals are aligned with overall company objectives.5. Ensure compliance: Ensure that all operational processes comply with industry regulations and company policies.Required Skills and Expectations:1. Proven experience: The ideal candidate should have 9-12 years of experience in operations management, with a track record of success in overseeing operational activities.2. Leadership skills: Strong leadership and management skills are essential for this role, as the General Manager Operations will be responsible for leading and guiding a team of employees.3. Analytical skills: The ability to analyze data, identify trends, and make data-driven decisions is critical for optimizing operational processes.4. Communication skills: Excellent communication skills are essential for coordinating with other departments and stakeholders to ensure smooth operations.5. Diploma in Operations Management: A diploma in operations management or a related field is required for this role to have a strong foundation in operational principles.

Heat treatment process work, learn furnace operation, parts inspection work and read & write observations/reports

Post: Supplier Quality Engineer / Senior EngineerJob Location: FaridabadCompany: Aktive Technologies Pvt. Ltd.Support regulatory compliance related to ISO 13485, MDR, and customer-specific requirements.Required Candidate profileEnsuring all supplied materials, components, and services meet Aktiv Technologies quality, compliance, and regulatory standards.Experience with medical devices, automotive, aerospace industry.

Job Title: Quality Analyst cum Trainer [Australian Process/Immediate Joiners Preferred]Location: GurugramDepartment: Sales ProcessReports To: Operations ManagerEmployment Type: Full-Time________________________________________Job Summary:We are seeking a detail-oriented and proactive Quality Analyst cum Trainer to join our team. The ideal candidate will be responsible for evaluating team performance, identifying quality issues, and delivering effective training sessions to improve productivity and ensure compliance with company standards. This dual role requires strong analytical skills, excellent communication, and a passion for continuous improvement.________________________________________Key Responsibilities:Quality Assurance (QA): Monitor and evaluate daily interactions of calls for adherence to quality standards. Analyze performance data and identify trends, gaps, and areas for improvement. Create and maintain QA reports, scorecards, and dashboards. Provide regular feedback and coaching to team members to enhance quality performance. Assist in developing and updating quality checklists and SOPs. Collaborate with Sales Leads and Managers to address quality concerns and drive improvements.Training: Develop and deliver onboarding and refresher training programs for new and existing employees. Conduct training needs analysis using performance data and feedback. Create training content, manuals, and e-learning modules tailored to business requirements. Maintain training records, assessments, and feedback forms. Evaluate training effectiveness and implement improvements. Coordinate cross-functional training sessions and workshops.________________________________________Qualifications & Skills: Bachelors degree in any discipline. 2+ years of experience in a Quality Analyst or Trainer role (preferably both). Excellent English communication and presentation skills as its an Australian Process. Strong analytical and problem-solving skills. Proficiency in MS Office and QA tools (e.g., CRM systems, LMS, QA software). Ability to manage multiple priorities and work in a fast-paced environment. High attention to detail and commitment to continuous improvement.________________________________________Preferred: Experience in [Industry: e.g., BPO, Customer Service, Healthcare]. Certification in Quality Assurance or Training (e.g., Six Sigma, TTT, or equivalent).________________________________________Salary: As per industry standards Shift Timing: Shift Timings is from 06:00 AM to 03:30 PM IST, as we operate within the Australian International Process. Office Location: Our office is located at Gurugram, Sector 48. Transportation Services: Please note that we do not provide any transportation services such as cab facilities, nor do we offer any reimbursement for transportation expenses.

We are looking for a highly motivated, well-spoken person who has tremendous phone skills and has the ability to close deals with ease. You will be working a majority of your time on the computer and phone making cold calls, taking inbound real estate sales calls and making outbound lead calls. We need someone who is able to convert calls and leads into qualified appointments and closed deals. If you are this person, and have the skill and know how to call a client into action, please contact us.Interested can pingPriyanka (HR)- 8840088055/8017522305Drop your cv at priyanka@jungleavengers.com

1. OPS Preperation2. Incoming Material3. WIP Inspection 4. MIG Welding Knowledge process and inspection 5. Quality Procedure and documentation 6. Expert in Ms-office7. Inspection in Paint Shop

Key Responsibilities:Team Management & Performance Monitoring:Oversee daily operations of the inbound team to ensure team members meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction, and issue resolution.Regularly monitor team productivity and performance, providing real-time feedback and assistance to agents as needed.Conduct one-on-one sessions with agents to review individual performance, address any concerns, and set clear goals for improvement.Implement strategies to optimize call center workflows and ensure consistent service quality.Attendance & Scheduling:Monitor and manage team attendance, ensuring adequate coverage at all times.Address attendance issues in a timely and professional manner.Coordinate shift schedules to ensure alignment with business needs while maintaining optimal team performance.Reporting & Analytics:Generate and review daily call reports, ensuring all metrics are captured accurately.Perform call analysis to identify trends, strengths, and areas for improvement.Use Excel (VLOOKUP, Pivot Tables, SUMIF, IF formulas, etc.) to analyze data and produce actionable insights that help improve team performance.Ensure 100% call tagging in CRM systems to maintain accurate customer interaction records.Training & Development:Provide ongoing training and refresher courses for underperforming agents, ensuring continuous improvement.Develop and execute personalized action plans to help agents meet performance expectations.Motivate and inspire team members to improve their skills, productivity, and customer service capabilities.

Job Openings for 30 Customer Care Executive Jobs for Freshers in Noida,English Communication Trainer,Outbound Voice Process,Quality Assurance Leader,Leadership Skills, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in English Communication Trainer,Outbound Voice Process,Quality Assurance Leader,Leadership Skills etc.

Quality Analysis Audit the calls taken by the agents to ensure high quality Communication and Feedback Conduct team briefs as scheduled by the work force management team and inline with the weeklyfocus agenda set by the Operations Managers. Ensure regular feedback is given to Agents with regards to action plans that have been set Reporting and Administration Track and accurately update operational performance for Agents on a weekly basis. Compiling and sending reports as required by the business for relevant updates. Customer Satisfaction Drive the focus on improving the customer experience on every interaction through call listening,quality checking, coaching and feedback. Training the agentsTraining the newly inducted agents about the campaigns and regularly interacting with them tomaintain and upgrade the quality of calls

We are Hiring Quality Analysis Verifier for one of our leading client at Gurgaon & Jaipur.Eligibility:--Any Non- Medical Graduate.-Excellent command over written & verbal English.-Should have min. 6 months on paper quality analyst in BPO experience.-Should be comfortable to join immediately or within 30 days of notice period.

Need Process Manager Male/Female for Collection Process Skills Required-*Min 4 years of experience as an operation Manager in any outbound calling process.* Having Leadership Quality.* Ability to develop & access performance metrics.*Candidate should be graduate.Salary Upto*30k-35k *( Negotiable)+ Good Incentive No.of Openings- 1 Immediate Joiner Required Job location- Noida Sec-4

The quality engineer's responsibilities include designing quality standards, inspecting materials, equipment, processes, and products, developing quality control systems, and determining corrective actions

We have vacant of 1 urgent opening for Production Manager(Plywood Industry) Job in Bahadurgarh Experience Required : 8 Years Educational Qualification : Other Bachelor Degree, B.A Skill Candidate should have knowledge of plywood industry production etc.

Job Description and ResponsibilityLooking only FMCG industry people 1. Formulation, implementation and improvements of the Quality Assurance procedures and processes.2. Implement and support a Test management platform.3. Mentor and lead team to be effective in quality assurance.4. Create/maintain regression and system test cases for our product.5. Report Quality metrics and Test results to Management.6. Develop quality strategies to help the organization achieve strategic goals.7. Develop and implement short and long-term tactical quality plans.8. Plan, coordinate, and direct quality programs, initiatives and activities to ensure the quality and reliability of Company software products.9. Evaluate product performance, reliability, and recommend corrective and preventative actions.10.Facilitate proactive solutions by collecting and analyzing quality data11.Create or Update SOP s.12.Preparing test environments for quality assurance team.13.Keep records of quality reports, statistical reviews and relevant documentation

We have vacant of Production Manager Job in Bahadurgarh Experience Required : 4 Years Educational Qualification : Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree Skill Production Management,Quality Control Management,Material Planning,Production Engineering,Factory Operations,Manpower Handling etc.

Eligibility:--Any Bachelor Degree-Any Non- Medical Graduate.-Excellent command over written & verbal English.-Should have min. 6 months on paper team leader in BPO experience.-Should be comfortable to join immediately or within 30 days of notice period.